BenQ EH620 User Manual
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BenQ EH620 User Manual

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Digital Projector
User Manual
EH620
V1.00

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Summary of Contents for BenQ EH620

  • Page 1 Digital Projector User Manual EH620 V1.00...

  • Page 2: Warranty And Copyright Information

    For other information, please visit www.BenQ.com. Copyright Copyright © 2022 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

  • Page 3: Table Of Contents

    Adjusting the projected image....................... 17 Connection .......................... 18 Starting up the projector ....................19 Operation (under Launcher source) ................24 BenQ Launcher ............................ 24 Navigating the Settings ......................... 36 Operation (under non-Launcher source) ................. 40 Using the projector menus under non-Launcher source ............... 40 Securing the projector ..........................

  • Page 4: Important Safety Instructions

    Important safety instructions Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product. 1.
  • Page 5 9. Never replace the lamp assembly or any 13. Always place the projector on a level, electronic components unless the projector is horizontal surface during operation. unplugged. - Do not use if tilted at an angle of more than 10 degrees left to right, nor at angle of more than 15 degrees front to back.
  • Page 6 50 cm clearance from walls and free flow of air around the projector. outlet and call BenQ to have the projector - Locations where temperatures may become serviced. excessively high, such as the inside of a car with all windows rolled up.

  • Page 7: Introduction

    Introduction Shipping contents Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase. Standard accessories Projector Power cord VGA cable Quick start guide Remote control with batteries USB Wi-Fi dongle Warranty card* •...
  • Page 8 Installing the USB Wi-Fi dongle Follow the illustrations below to install the USB Wi-Fi dongle. Make sure that the lamp cover is installed back after the USB Wi-Fi dongle is plugged. Do not turn the power on with the lamp cover open. •...

  • Page 9: Projector Exterior View

    Projector exterior view 16 17 MINI - B RS - 232 HDMI 1 HDMI 2 USB 4 READER AUDIO MONITOR OUT USB 1 / 1.5A USB 2 USB 3 1. Lamp cover 12. RGB (PC) signal output jack 2. Projection lens 13.

  • Page 10: Controls And Functions

    • All the key presses described in this document are available on the remote control or projector. When the input source is When the input source is BenQ Launcher NOT BenQ Launcher Confirms the selected menu Confirms the selected item.
  • Page 11 Do not block the projection lens from projecting as this could cause the blocking object to become heated and deformed or even cause a fire. Activates the cursor function. (Not available.) (Cursor) Goes to the BenQ Settings (Not available.) (Smart Launcher menu. Menu) Returns to the home screen.
  • Page 12 Remote control effective range The remote control must be held at an angle within 40 degrees perpendicular to the projector's IR remote control sensor(s) to function correctly. The distance between the remote control and the sensor(s) should not exceed 8 meters (~ 26 feet). Make sure that there are no obstacles between the remote control and the IR sensor(s) on the projector that might obstruct the infra-red beam.

  • Page 13: Positioning Your Projector

    2. When the input source is BenQ Launcher, go to Settings > Display > Projector Position and select a setting. 3. When the input source is not BenQ Launcher, go to Advanced Menu - Settings > Projector Installation and select a setting.

  • Page 14: Obtaining A Preferred Projected Image Size

    Obtaining a preferred projected image size The distance from the projector lens to the screen, the zoom setting (if available), and the video format each factors in the projected image size. Projection dimensions 16:9 Screen diagonal Screen Center of lens Vertical Offset Projection distance •...
  • Page 15 • All measurements are approximate and may vary from the actual sizes. BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector's optical characteristics.

  • Page 16: Mounting The Projector

    If you use a non-BenQ brand projector mounting kit, there is a safety risk that the projector may fall down due to an improper attachment through the use of the wrong gauge or length screws.

  • Page 17: Adjusting The Projected Image

    Correcting keystone Keystoning refers to the situation where the projected image becomes a trapezoid due to angled projection. To correct this, make sure that the input source is NOT BenQ Launcher and Auto Vertical Keystone is Off. Press on the remote control or on the projector to display the Keystone correction page.

  • Page 18: Connection

    Connection When connecting a signal source to the projector, be sure to: 1. Turn all equipment off before making any connections. 2. Use the correct signal cables for each source. 3. Ensure the cables are firmly inserted. Laptop or desktop A/V device HDMI cable computer...

  • Page 19: Starting Up The Projector

    Starting up the projector 1. Plug the power cord. Turn on the power outlet switch (where fitted). The power indicator on the projector lights orange after power has been applied. 2. Press on the projector or on the remote control to start the projector. The power indicator flashes green and stays green when the projector is on.
  • Page 20 Step 1: Select Language. Step 2: Select Projector Position. Step 3: Adjust Keystone. Starting up the projector...
  • Page 21 Step 4: Connect to a Wi-Fi network by selecting the wireless network and entering the password. Step 5: Select Time Zone. Step 6: Read Privacy Policy and press OK. Starting up the projector...
  • Page 22 BenQ Launcher home screen will appear after the installation is completed. You can use a USB mouse to navigate BenQ Launcher and operate its function. Now you have two ways to work with this projector. Different operations are required depending on your needs.
  • Page 23 Traditional projector Wired projection only, without Press the HDMI or PC on the HID connectivities remote control or (SOURCE) and select HDMI 1 or HDMI 2 or PC/YPbPr. Starting up the projector...

  • Page 24: Operation (Under Launcher Source)

    BenQ Launcher home screen Upon initial start up or when BenQ Launcher is selected in the input source menu, the projector will display BenQ Launcher. If the projector is projecting from an input source (e.g. HDMI 1 or HDMI 2...
  • Page 25 Press the down button to access the Source menu, App shortcuts, Settings menus and Information Navigating the BenQ Launcher home screen 1. From the BenQ Launcher home screen, press / / / to select the desired function and press 2. Follow on-screen instructions for further operations.
  • Page 26 For situations where the projector is out of the reach of the user (for example, when the projector is mounted on the ceiling) and as a result the buttons on the projector are not accessible, BenQ Launcher features sidebars on both the left and right side of the screen that can be called out at anytime to access a set of virtual buttons.
  • Page 27 BenQ Launcher interface to project video from the input source (e.g. a Blu-Ray/DVD player, set-top box, or PC). The projector will remain outside of the BenQ Launcher interface as long as the HDMI 1, HDMI 2 or PC/YPbPr input source is selected or (depending on Auto Source settings) until the projector is powered off and back on again.
  • Page 28 2. Power on the projector (see Starting up the projector on page 3. On the home screen of the BenQ Launcher interface select the Settings button and press OK. 4. Select Internet in the General section of the Settings menu and then press OK.
  • Page 29 5. Select Wireless Network Setting and press OK to enable. 6. Select the SSID for the wireless AP you want to connect to and press OK. • To connect to a hidden wireless network select Add A Network and enter the SSID, security setting, and password for the network.
  • Page 30 SSIDs. 8. Once you have successfully connected to the wireless AP, a wireless connection icon will appear at the top of the BenQ Launcher interface. You can now connect your devices wirelessly to the projector to cast your device’s screen.
  • Page 31 Starting up the projector on page 19). 3. On the home screen of the BenQ Launcher interface select the Settings button and press OK. 4. Select Hotspot and press OK. 5. (Optional) Select Hotspot Name and/or Hotspot Password and press OK to change the name and/or password of the wireless hotspot.
  • Page 32 You can only change the Hotspot Name and Hotspot Password when Hotspot is disabled 6. Select Hotspot and press OK to enable wireless hotspot. The projector will have no access to the Internet while in wireless hotspot mode. 7. Once wireless hotspot is enabled, use the name shown in the Hotspot Name field as the SSID to connect to from your mobile device’s wireless menu and use the password shown in the Hotspot Password field as the connection password.
  • Page 33 2. Power on the projector (see Starting up the projector on page 19). 3. On the home screen of the BenQ Launcher interface select the Settings button and press OK. 4. Select Bluetooth and press OK. 5. Select Bluetooth and press OK to enable Bluetooth.
  • Page 34 In cases where you want to disconnect a speaker or headphones from the projector and connect to another speaker or headphones follow the steps below: 1. On the home screen of the BenQ Launcher interface select the Settings button and press OK. 2. Select Bluetooth and press OK.
  • Page 35 To deactivate Bluetooth on the projector so that it no longer outputs its audio to a separate speaker or headphones: 1. On the home screen of the BenQ Launcher interface select the Settings button and press OK. 2. Select Bluetooth and press OK.

  • Page 36: Navigating The Settings

    About the Settings menu To let you make various adjustments or settings on the projector, its wireless connections, and the projected image, BenQ Launcher provides a Settings menu. To access the Settings menu, in the BenQ Launcher home screen select the Settings button.
  • Page 37 General • Wireless Network Setting: Enables Wireless Network Setting for the projector. See Connecting the projector to a wireless network on page 28. • Speed Test: Tests the speed of the projector’s Internet connection. • Diagnosing: Diagnoses the status of the projector’s Internet connection. •...
  • Page 38 About • BenQ Launcher Update Options: Allows you to set Windows Auto Update, BenQ Launcher Auto Update, and USB update. When a new version is available, a message will pop up once the projector is connected to a wireless network.
  • Page 39 Advanced menu on page 45 for the 3D settings options. Preference Home Screen Allows you to edit Shortcut or Settings displayed in BenQ Launcher home page. Settings • Time Zone: Sets the time zone for the projector. Date & Time •...

  • Page 40: Operation (Under Non-Launcher Source)

    Operation (under non-Launcher source) Using the projector menus under non-Launcher source When the input signal is HDMI 1 HDMI 2 or PC/YPbPr, you can use 2 types of On-Screen Display (OSD) menus for making various adjustments and settings. • Basic OSD menu: provides primary menu functions. (See Basic menu on page •...

  • Page 41: Securing The Projector

    Below is the overview of the Advanced OSD menu. Main menu Press & Main (BACK) to go to menu icon the previous page. Press (MENU) to go to Sub-menu the previous page or to exit. Current Status input signal Press OK to enter the menu.
  • Page 42 2. Write down the number and turn off your projector. 3. Seek help from the local BenQ service center to decode the number. You may be required to provide proof of purchase documentation to verify that you are an authorized user of the projector.

  • Page 43: Menu Operation

    Menu operation Please note that the on-screen display (OSD) menus vary according to the signal type selected and the projector model you are using. The menu items are available when the projector detects at least one valid signal. If there is no equipment connected to the projector or no signal detected, limited menu items are accessible.
  • Page 44 The projector is preset with several predefined picture modes so that you can choose one to suit your operating environment and input signal picture type. • Bright: Maximizes the brightness of the projected image. This mode is suitable for environments where extra-high brightness is required, such as using the projector in well lit rooms.
  • Page 45 Advanced menu Picture The projector is preset with several predefined picture modes so that you can choose one to suit your operating environment and input signal picture type. • Bright: Maximizes the brightness of the projected image. This mode is suitable for environments where extra-high brightness is required, such as using the projector in well lit rooms.
  • Page 46 Gamma Selection Gamma refers to the relationship between input source and picture brightness. Choose a preferred gamma mode from among 1.8/2.0/2.1/2.2/2.3/2.4/2.5/2.6/BenQ. Color Temperature There are several preset color temperature settings available to choose from: Normal, Warm, Native, Cool. The available settings may vary according to the signal type selected.
  • Page 47 Returns all of the adjustments you’ve made for the Picture menu to the factory Reset Picture preset values. Display There are several options to set the image's aspect ratio depending on your input signal source. • Auto: Scales an image proportionally to fit the projector's native resolution in its horizontal or vertical width.
  • Page 48 This projector features a 3D function which enables you to enjoy the 3D movies, videos, and sporting events in a more realistic way by presenting the depth of the images. You need to wear a pair of 3D glasses to view the 3D images. •...
  • Page 49 Digital Zoom Magnifies or reduces the projected image size. 1. After the adjustment bar displays, press repeatedly to reduce or magnify the image to a desired size. 2. Press OK to enter panning mode. 3. Press the directional arrows ( , ) on the projector or remote control to navigate the picture.
  • Page 50 • Reset Light Timer: See .Connect the power and restart the projector.Resetting the light timer on page 60 for details. Light Settings • Light Usage Time: Displays the number of hours the light has been used. Blank Timer Sets the image blank time when there is no action taken on the blank screen, once elapsed the image will return to the screen.
  • Page 51 Instant Restart When Instant Restart is On, users can restart projector immediately within 90 secs after turning off projector. Operation When Instant Restart is Off, users need to wait Light to cool down to restart Settings the projector. Instant Restart When , Quick Cooling will be grayed out.
  • Page 52 • Sound Mode: Sets Sound Mode from among Cinema, Music, and Vocal. • Mute: Temporarily turns off the sound. • Volume: Adjusts the sound level. Audio • Power On/Off Ring Tone: Turns on or off the ring tone when the projector is in startup and shutdown process.

  • Page 53: Controlling The Projector Via Lan

    Controlling the projector via LAN Wired LAN allows you to manage the projector from a computer using a web browser when the computer and the projector are properly connected to the same local area network. Configuring the Wired LAN Settings If you are in a DHCP environment: 1.

  • Page 54: Shutting Down The Projector

    Shutting down the projector 1. Press on the projector or on the remote control and a confirmation message will appear prompting you. If you don't respond in a few seconds, the message will disappear. 2. Press a second time. The power indicator flashes orange, the projection lamp shuts down, and the fans will continue to run for approximately 90 seconds to cool down the projector.

  • Page 55: Maintenance

    Maintenance Care of the projector Cleaning the lens Clean the lens whenever you notice dirt or dust on the surface. Please be sure to turn off the projector and let it cool down completely before cleaning the lens. • Use a canister of compressed air to remove dust. •...
  • Page 56 When the Lamp indicator lights up or a message appears suggesting it is time to replace the lamp, please consult your dealer or go to http://www.BenQ.com before installing a new lamp. An old lamp may cause a malfunction in the projector and in some instances the lamp may explode.
  • Page 57 • The apparent brightness of the projected image will vary depending on the ambient lighting conditions, selected input signal contrast/brightness settings, and is directly proportional to projection distance. • The lamp brightness will decline over time and may vary within the lamp manufacturers specifications. This is normal and expected behavior.
  • Page 58 Please unplug the power cable of the BenQ projector and wait for 10 minutes to ensure power-off progress completely to avoid electric shock. Please also refer to the product user manual for safety instructions to ensure a safe lamp replacement.
  • Page 59 6. Loosen the screw(s) that secure the inner lamp. 7. Lift the handle so that it stands up. 8. Use the handle to slowly pull the lamp out of the projector. • Pulling it too quickly may cause the lamp to break and scatter broken glass in the projector.
  • Page 60 14. Replace the lamp cover on the projector. 15. Tighten the screw that secures the lamp cover. • Loose screw may cause a bad connection, which could result in malfunction. • Do not over tighten the screw. 16. .Connect the power and restart the projector.Resetting the light timer 17.
  • Page 61 Indicators LIGHT Status & Description System events System is in stand-by mode System is powering up System is under normal operation System is cooling down Downloading Colorwheel start fail Scaler reset fail Light source life exhausted Burn-In events Burn-in on (Lamp on) Burn-in off (Lamp off) Lamp events Lamp error in normal operation...

  • Page 62: Troubleshooting

    Troubleshooting The projector does not turn on. Cause Remedy Plug the power cord into the AC power jack on the projector, and plug the power cord into the power outlet. If There is no power from the power cord. the power outlet has a switch, make sure that it is switched Attempting to turn the projector on again during Wait until the cooling down process has completed.

  • Page 63: Specifications

    Original packing or equivalent is recommended Repairing Type-A: 1A x 3 (USB Reader) Please visit below website and choose your country to Type-A: 1.5A x 1 (Power supply) find your service contact window. Mini-B x 1, Type-A (USB Wi-Fi dongle) x 1 http://www.benq.com/welcome Specifications...

  • Page 64: Dimensions

    Dimensions 380 mm (W) x 129 mm (H) x 264 mm (D) Unit: mm Specifications...

  • Page 65: Timing Chart

    1024 x 768 XGA_85 84.997 68.667 94.500 XGA_120 (Reduce 119.989 97.551 115.5 Blanking) 1152 x 864 1152 x 864_75 67.5 BenQ 1024 x 576 60.0 35.820 46.966 Notebook_timing BenQ 1024 x 600 64.995 41.467 51.419 Notebook_timing 1280 x 720 1280 x 720_60 45.000...
  • Page 66 1024 x 768 XGA_85 84.997 68.667 94.500 XGA_120 (Reduce 119.989 97.551 115.5 Blanking) 1152 x 864 1152 x 864_75 67.5 BenQ Notebook 1024 x 576@60Hz 60.00 35.820 46.996 Timing BenQ Notebook 1024 x 600@65Hz 64.995 41.467 51.419 Timing 1280 x 720 1280 x 720_60 45.000...
  • Page 67 • Video timings Supported 3D format Vertical Horizontal Pixel Timing Resolution Frequency Frequency Frequency Frame Frame Side by (Hz) (kHz) (MHz) Sequential Packing Bottom Side 480i 720(1440) x 480 59.94 15.73 480p 720 x 480 59.94 31.47 576i 720 x 576 15.63 576p 720 x 576...

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