Table of contents Important safety Adjusting the sound......42 Personalizing the projector menu instructions ......3 display ...........43 Introduction......7 Shutting down the projector ....43 Menu operation ........44 Projector features ........7 Maintenance......52 Shipping contents........8 Projector exterior view ......9 Care of the projector......52 Controls and functions .......
Important safety instructions Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product. Safety Instructions Please read this manual before you In some countries, the line voltage is...
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Safety Instructions (Continued) The lamp becomes extremely hot Do not place this product on an during operation. Allow the unstable cart, stand, or table. The projector to cool for approximately product may fall, sustaining serious 45 minutes prior to removing the damage.
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Safety Instructions (Continued) Do not place this projector in any of Do not block the ventilation holes. the following environments. - Do not place this projector on a blanket, bedding or any other soft surface. - Space that is poorly ventilated or - Do not cover this projector with a cloth or confined.
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If you intend to mount your projector on the ceiling, we strongly recommend that you use a proper fitting BenQ projector ceiling mount kit and that you ensure it is securely and safely installed.
Introduction Projector features The projector integrates high-performance optical engine projection and a user-friendly design to deliver high reliability and ease of use. The projector offers the following features. • Quick auto search speeding up the signal detecting process • Selectable password protected function •...
Shipping contents Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase. Standard accessories The supplied accessories will be suitable for your region, and may differ from those illustrated.
Projector exterior view Vent (heated air exhaust) Front/upper side Lamp cover Quick-release button Projection lens External control panel (See "Projector" on page 10 details.) Top IR remote sensor Focus ring and Zoom ring Vent (cool air intake) Front IR remote sensor COMPONENT input jacks S-VIDEO input jack Rear/lower side...
Controls and functions Projector TEMPerature indicator light Lights up red if the projector's temperature becomes too high. See "Indicators" on page 58 for details. Keystone/Arrow keys / Up, Down) Manually corrects distorted images resulting from an angled projection. See "Correcting keystone" on page 31 details.
Remote control Up cursor/Keystone ( : Navigates and changes settings in the OSD. See "Using the menus" on page for details. : Manually corrects distorted images resulting from an angled projection. "Correcting keystone" on page 31 for details. Left cursor/Decrease volume level ( : Navigates and changes settings in the OSD.
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LIGHT ASPECT Turns on or off the remote control backlight Select the display aspect ratios. See for about 10 seconds. Pressing any other key "Selecting the aspect ratio" on page 32 while the backlight is on keeps the backlight details. on for a further 10 seconds.
Remote control effective range Infra-Red (IR) remote control sensor is located on the front and the top of the projector. The remote control must be held at an angle within 30 degrees perpendicular to the projector's IR remote control sensor to function correctly. The distance between the remote control and the sensor should not exceed 7 meters (~ 23 feet).
Replacing the remote control battery Remove the battery compartment cover by sliding the cover in the direction of the arrow. Insert the supplied batteries taking note of the polarity (+/-) as shown here. Replace the cover. • Avoid excessive heat and humidity. •...
Rear Ceiling Select this location with the projector suspended upside- down from the ceiling behind the screen. Note that a special rear projection screen and the BenQ Projector Ceiling Mounting Kit are required for this installation location. Set Rear Ceiling in the SYSTEM SETUP: Basic >...
BenQ has provided a table of screen sizes to assist you in determining the ideal location for your projector. Refer to depending on the "EP5920 projection dimensions"...
How to determine the position of the projector for a given screen size Select your screen size. Refer to the table and find the closest match to your screen size in the left columns labelled "16:9 screen". Using this value, look across this row to the right to find the corresponding average distance from screen value in the column labelled "Average".
3538 10000 There is 5% tolerance among these numbers due to optical component variations. BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector before you permanently install it, so as to make allowance for this projector's optical characteristics.
Connections When connecting a signal source to the projector, be sure to: Turn all equipment off before making any connections. Use the correct signal cables for each source. Ensure the cables are firmly inserted. In the connections shown below, some cables may not be included with the projector (see "Shipping contents"...
Connecting Video source devices You can connect your projector to various Video source devices that provide any one of the following output jacks: • HDMI • Component Video • S-Video • Video (composite) You need only connect the projector to a Video source device using just one of the above connecting methods, however each provides a different level of video quality.
Connecting HDMI source devices The projector provides a HDMI input jack that allows you to connect it to a HDMI source device like a DVD player, a DTV tuner or a display. HDMI (High-Definition Multimedia Interface) supports uncompressed video data transmission between compatible devices like DTV tuners, DVD players and displays over a single cable.
Connecting Component Video source devices Examine your Video source device to determine if it has a set of unused Component Video output jacks available: • If so, you can continue with this procedure. • If not, you will need to reassess which method you can use to connect to the device. To connect the projector to a Component Video source device: Take a Component Video cable and connect the end with 3 RCA type connectors to the Component Video output jacks of the Video source device.
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Connecting S-Video source devices Examine your Video source device to determine if it has an unused S-Video output socket available: • If so, you can continue with this procedure. • If not, you will need to reassess which method you can use to connect to the device. To connect the projector to an S-Video source device: Take an S-Video cable and connect one end to the S-Video output socket of the Video source device.
Connecting Composite Video source devices Examine your Video source device to determine if it has a set of unused composite Video output sockets available: • If so, you can continue with this procedure. • If not, you will need to reassess which method you can use to connect to the device. To connect the projector to a composite Video source device: Take a Video cable and connect one end to the composite Video output socket of the Video source device.
Operation Starting up the projector Plug the power cord into the projector and into a wall socket. Turn on the wall socket switch (where fitted). Check that the POWER indicator light on the projector lights orange after power has been applied. Please use the original accessories (e.g.
Operation Settings Tint Remote Receiver Front+Top Sharpness Background Color Blue Flesh Tone Splash Screen BenQ Save Settings Reset Picture Settings Exit Menu/Back Menu/Back Exit Press MENU/EXIT twice* on the to highlight the SYSTEM SETUP: projector or remote control to leave Basic menu.
Utilizing the password function For security purposes and to help prevent unauthorized use, the projector includes an option for setting up password security. The password can be set through the On-Screen Display (OSD) menu. For details of the OSD menu operation, please refer to "Using the menus"...
Write down the number and turn off your and contact BenQ Customer Center. projector. Seek help from the local BenQ service center to decode the number. You may be required to Recall code: 12345678 provide proof of purchase documentation to...
Switching input signal The projector can be connected to multiple devices at the same time. However, it can only display one full screen at a time. You can also manually cycle through the available input signals. Press SOURCE on the projector or remote control.
Adjusting the projected image Adjusting the projection angle Remove the Back Foot Holder on the rear adjuster foot before adjusting the projection angle. The projector is equipped with 1 quick-release adjuster foot and 1 rear adjuster foot. These adjusters change the image height and projection angle. To adjust the projector: Press the quick-release button and lift the front of the projector.
Fine-tuning the image size and clarity 1. Adjust the projected image to the size that 2. Then sharpen the image by rotating the you need using the ZOOM ring. FOCUS ring. FOCUS FOCUS Z O O M Z O O M Correcting keystone Keystoning refers to the situation where the projected image is noticeably wider at either the top or bottom.
Selecting the aspect ratio The 'aspect ratio' is the ratio of the image width to the image height. For EP5920, the default aspect ration is 16:9. Most analog TV and computers are in 4:3 ratio, and digital TV and DVDs are usually in 16:9 ratio.
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About the aspect ratio In the pictures below, the black portions are inactive areas and the white portions are active areas. OSD menus can be displayed on those unused black areas. Auto: Scales an image proportionally to fit the projector’s native resolution in its 4:3 picture horizontal width and vertical height.
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Real: The image is projected as its original resolution, and resized to fit within the 4:3 picture display area. For input signals with lower resolutions, the projected image will display smaller than if resized to full screen. You could adjust the zoom setting or move the projector away from the screen to increase the image size if necessary.
Optimizing the image Selecting a picture mode The projector is preset with several predefined picture modes so that you can choose one to suit your operating environment and input signal picture type. To select an operation mode that suits your need, you can follow one of the following steps.
Fine-tuning the image quality in user modes According to the detected signal type, there are some user-definable functions available when User 1, User 2 or User 3 mode is selected. You can make adjustments to these functions based on your needs. Adjusting Brightness Highlight Brightness in the PICTURE: Basic menu and adjust the values by pressing on the projector or remote control.
Adjusting Clarity Control Highlight Clarity Control in the PICTURE: Advanced menu and adjust the values by pressing MODE/ENTER on the projector or remote control. To adjust the settings: Noise Reduction: Reduces electrical image noise caused by different media players. The higher the setting, the less the noise. Highlight Noise Reduction and press to adjust the value from 0 to 15.
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Selecting a White Balance Highlight White Balance in the PICTURE: Advanced > Color Temperature Fine Tuning > White Balance menu and adjust the values by pressing on the projector or remote control. Choose a preferred white balance range: R-Gain: -50~50/ G-Gain : -50~50/ B-Gain: -50~50/ R-Bias: -50~50/ G-Bias: -50~50/ B-Bias: -50~50.
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To adjust the settings: Go to the PICTURE: Advanced menu and highlight 3D Color Management. Press MODE/ENTER and the 3D Color Management page displays. Highlight Primary color and press to select a color from among Red, Green, Blue, Cyan, Magenta and Yellow. Press to highlight Hue and press to select its range.
Selecting a Film Mode Highlight Film Mode in the PICTURE: Advanced menu and select by pressing on the projector or remote control. On is the default and recommended selection for this projector. When Off is selected, the Film Mode function is not available. This function is only available when Video or S-Video with NTSC system is selected.
Remote Receiver The Infrared Remote Receiver (Front and Top) allows the projector to accept signals from the remote control. For best results, be sure to aim the control toward the sensor without any obstructions between the two, and at a distance no greater than 7 meters.
Adjusting the sound The sound adjustments made as below will have an effect on the projector speakers. Be sure you have made a correct connection to the projector audio input. See "Connections" on page for how the audio input is connected. INPUT SOUCER AUDIO IN AUDIO OUT...
Personalizing the projector menu display The On-Screen Display (OSD) menus can be set according to your preferences. The following settings do not affect the projection settings, operation, or performance. • Menu display time in the SYSTEM SETUP: Basic > Menu Settings menu sets the length of time the OSD will remain active after your last key press.
Menu operation Menu system Please note that the on-screen display (OSD) menus vary according to the signal type selected. Main menu Sub-menu Options Bright/Living Room/Gaming/Cinema//User 1/User 2/ Picture Mode User 3 Reference Mode Bright/Living Room/Gaming/Cinema Brightness Contrast Color PICTURE: Tint Basic Sharpness Flesh Tone...
Description of each menu FUNCTION DESCRIPTION Pre-defined picture modes are provided so you can optimize your Picture Mode projector image set-up to suit your program type. See "Selecting a picture mode" on page 35 for details. Selects a picture mode that most suits your need for the image quality Reference and further fine-tune the image based on the selections listed on the Mode...
FUNCTION DESCRIPTION Clarity Control "Adjusting Clarity Control" on page 37 for details. Gamma Selects gamma mode that most suits your need for the image quality. "Selecting a Gamma Selection" on page 38 for details. Selection Adjusts the Brilliant Color value to extend the exposure range and Brilliant Color sharpens detail for grain free images.
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Selects background appearance when there is no signal. Color Allows you to select which logo screen will display during projector Splash start-up. Four options are available: BenQ logo, Blue screen, or Black screen. Screen "Personalizing the projector menu display" on page 43 for details.
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FUNCTION DESCRIPTION Mute Audio Volume Power On/Off Ring Tone Settings "Adjusting the sound" on page 42 for details. Lamp Mode "Setting Lamp mode as Economic" on page 53 for details. Reset Lamp Timer Lamp "Resetting the lamp timer" on page 57 for details.
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FUNCTION DESCRIPTION Source Shows the current signal source. Picture Mode Shows the selected mode in the PICTURE menu. Resolution Current Shows the native resolution of the input signal. System Color System Status Shows input system format, NTSC, PAL, SECAM, or RGB. Equivalent Lamp Hour Displays the number of hours the lamp has been used.
Maintenance Care of the projector Your projector needs little maintenance. The only thing you need to do on a regular basis is to keep the lens clean. Never remove any parts of the projector except the lamp. Contact your dealer if other parts need replacing.
Lamp information Getting to know the lamp hour When the projector is in operation, the duration (in hours) of lamp usage is automatically calculated by the built-in timer. The method of calculating the equivalent lamp hour is as follows: "Setting Lamp mode as Economic" below for more information on Economic mode.
53), you may continue to operate the projector Lamp > XXXX Hours until the next lamp warning appears. Order a new lamp at lamp.benq.com A new lamp should be fitted to avoid the Notice inconvenience when the projector runs out of lamp time.
• To assure optimal performance from the projector, it is recommended that you purchase a BenQ projector lamp for lamp replacement. • If lamp replacement is performed while the projector is suspended upside-down from the ceiling, make sure that no one is underneath the lamp socket to avoid any possible injury or damage to the human eyes caused by fractured lamp.
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Lift the handle so that it stands up. Use the handle to slowly pull the lamp out of the projector. • Pulling it too quickly may cause the lamp to break and scatter broken glass in the projector. • Do not place the lamp in locations where water might splash on it, children can reach it, or near flammable materials.
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Resetting the lamp timer After the startup logo, open the On-Screen Notice Display (OSD) menu. Go to the SYSTEM Reset Lamp Timer? SETUP: Advanced > Lamp Settings menu. Press MODE/ENTER. The Lamp Settings Reset page displays. Press to highlight Reset lamp timer and press MODE/ENTER.
Indicators Light Status & Description Power Temp Lamp Power events Stand-by mode Orange Green Powering up Flashing Normal operation Green The projector needs to cool for 90 seconds after the power is Orange turned off. Flashing Lamp events Orange The lamp ignition retries if the lamp fails during startup. Flashing The projector needs 90 seconds to cool down.
Troubleshooting The projector does not turn on. Cause Remedy Plug the power cord into the AC inlet on the There is no power from the power projector, and plug the power cord into the cable. power outlet. If the power outlet has a switch, make sure that it is switched on.
Specifications Projector specifications All specifications are subject to change without notice. General Product name Digital Projector Model name EP5920 Optical Resolution 1920 x 1080, 1080p Display system 1-CHIP DMD Lens F/Number F = 2.5 to 2.76, f = 23.5 to 28.2mm...
Dimensions 330 mm (W) x 119.5 mm (H) x 247 mm (D) 330.0 119.5 58.5 60.0 Ceiling Mount Installation *Ceiling Mount Screws: M4 x L8 (Max. L=12, Min. L=8) 173.7 47.3 121.5 127.0 Unit: mm Specifications...
Timing chart Supported timing for PC input Resolution Horizontal Vertical Pixel Mode Frequency Frequency Frequency (kHz) (Hz) (MHz) 31.469 59.940 25.175 VGA_60 37.861 72.809 31.500 VGA_72 640 x 480 37.500 75.000 31.500 VGA_75 43.269 85.008 36.000 VGA_85 720 x 400 37.927 85.039 35.5...
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Resolution Horizontal Vertical Pixel Mode Frequency Frequency Frequency (kHz) (Hz) (MHz) 640 x 480@67Hz 35.000 66.667 30.240 MAC13 832 x 624@75Hz 49.722 74.546 57.280 MAC16 1024 x 768@75Hz 60.240 75.020 80.000 MAC19 1152 x 870@75Hz 68.68 75.06 100.000 MAC21 1024 x 1024 x 576@60Hz 35.82 46.996...
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Supported timing for Video and S-Video inputs Video mode Horizontal Vertical Color sub-carrier Frequency Frequency Frequency (kHz) (Hz) (MHz) NTSC 15.73 3.58 15.63 4.43 SECAM 15.63 4.25 or 4.41 PAL-M 15.73 3.58 PAL-N 15.63 3.58 PAL-60 15.73 4.43 NTSC4.43 15.73 4.43 Supported timing for HDMI (HDCP) input Resolution...
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Resolution Horizontal Vertical Pixel Mode Frequency Frequency Frequency (kHz) (Hz) (MHz) 49.7 59.8 83.5 WXGA_60 1280 x 800 62.8 74.9 106.5 WXGA_75 71.554 84.880 122.500 WXGA_85 63.981 60.020 108.000 SXGA_60 1280 x 1024 79.976 75.025 135.000 SXGA_75 91.146 85.024 157.500 SXGA_85 1440 x 900 55.935...
Proof of purchase date will be required with any warranty claim. In the event this product is found to be defective within the warranty period, BenQ's only obligation and your exclusive remedy shall be replacement of any defective parts (labor included). To obtain warranty service, immediately notify the dealer from which you purchased the product of any defects.
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