ClimateMaster Tranquility Digital Troubleshooting Manual
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ClimateMaster Tranquility Digital Troubleshooting Manual

Residential packaged digital geothermal heat pumps
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Flow Chart Reference Symbols and Diagrams 10
for Compressor
Tranquility
Troubleshooting Guide

Table of Contents

2
3-9
11
11
for Modulating Valve Check
12-13
14-15
16
17-18
19-21
22-23
or Aux Heat Control
24
25
26-27
28
28
29
29
29
30
30
31
32
33
®
Digital (DXM2)
Residential Packaged
DIGITAL Geothermal
Rev.: 01/15/14
™
Heat Pumps
97B0601N01
34
34
35
35
36
37
38
38
39-40
41
41
42
42
43
43
44
44
45
46-47
48
49-52
53-54
55-61
62

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Summary of Contents for ClimateMaster Tranquility Digital

  • Page 1: Table Of Contents

    ® Tranquility Digital (DXM2) Troubleshooting Guide Residential Packaged DIGITAL Geothermal Heat Pumps 97B0601N01 Rev.: 01/15/14 Table of Contents Introduction Verifying 24V at Reversing Valve Troubleshooting Flow Chart Checking Reversing Valve at DXM2 Flow Chart Reference Symbols and Diagrams 10 A0-2 Jumper Contactor Chart Checking for Power at DXM2 Verifying Pump Feedback Signal...

  • Page 2: Introduction

    Set up and diagnostics are made easier using the communicating thermostat (ATC32) or the communicating service tool (ACDU01). You must have ATC32 or ACDU01 to properly work on ClimateMaster Tranquility ® Digital units that use the DXM2 control board.

  • Page 3: Troubleshooting Flow Chart

    Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...
  • Page 4 Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...
  • Page 5 Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...
  • Page 6 Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...
  • Page 7 Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...
  • Page 8 Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...
  • Page 9 Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...
  • Page 10 Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...

  • Page 11: Contactor Chart

    Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...

  • Page 12: Removing Powerhead On Modulating Valve

    Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...
  • Page 13 Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...

  • Page 14: Checking Compressors

    Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...
  • Page 15 Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...

  • Page 16: Reversing Valve Touch Test Chart

    Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...

  • Page 17: Performance Troubleshooting

    Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...
  • Page 18 Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...

  • Page 19: Functional Troubleshooting

    Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...
  • Page 20 Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...
  • Page 21 Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...

  • Page 22: Commissioning Worksheet

    Commissioning Worksheet: Check Test and Start Installation Data Job Name: Check Test Date: City: State or Province: Zip or Postal Code: ClimateMaster Model Number: ClimateMaster Serial Number: Job site Unit ID # (HP # or Location): General Contractor: Mechanical Contractor: Technician Performing Commissioning/Start-Up Name: Employer: Acquire all equipment data from measurements at locations indicated in fi...
  • Page 23 Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...

  • Page 24: Typical Water Source Refrigeration Circuit

    Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...

  • Page 25: (Heating Cycle) Basic Refrigeration Summary

    Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...

  • Page 26: Refrigeration Troubleshooting

    Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...
  • Page 27 Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...

  • Page 28: Auxiliary Heat Check

    Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...

  • Page 29: Compressor Contactor Voltage Check

    Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...

  • Page 30: Verifying Capacitor

    Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...

  • Page 31: Replacing Variable-Speed Pump Power Head

    Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...

  • Page 32: Verifying Antifreeze

    Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...

  • Page 33: Second Stage Verification

    Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...

  • Page 34: Verifying 24V At Reversing Valve

    Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...

  • Page 35: A0-2 Jumper

    Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...

  • Page 36: Verifying Dc Voltage On Dxm2 Board

    Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...

  • Page 37: Txv Bulb Test

    Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...

  • Page 38: Verifying Dipswitch Position

    Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...

  • Page 39: Verifying A Thermistor

    Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...
  • Page 40 Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...

  • Page 41: Turning Breaker On In Panel

    Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...

  • Page 42: Locating Tstat Version And Dxm2 Version

    Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...

  • Page 43: Checking Dipswitches On Dxm2

    Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...

  • Page 44: Checking Blower Line Voltage

    Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...

  • Page 45: Hard Reset At Thermostat

    Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...

  • Page 46: Definitions Of Conditions

    Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...
  • Page 47 Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...

  • Page 48: Dxm2 Board Layout And Dipswitches

    Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...

  • Page 49: Dxm2 Controls

    Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...
  • Page 50 Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...
  • Page 51 Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...
  • Page 52 Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...

  • Page 53: Wiring Diagrams

    Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...
  • Page 54 Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...

  • Page 55: Atc Thermostat Screens And Set Up

    Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...
  • Page 56 Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...
  • Page 57 Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...
  • Page 58 Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...
  • Page 59 Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...
  • Page 60 Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...
  • Page 61 Tr o u b l e s h o o t i n g G u i d e - Tranquility D i g i t a l ( D X M 2 ) P a c k a g e d U n i t s ®...

  • Page 62: Revision History

    97B0601N01 ClimateMaster works continually to improve its products. As a result, the design and specifi cations of each product at the time for order may be changed without notice and may not be as described herein. Please contact ClimateMaster’s Customer Service Department at 1-405-745-6000 for specifi...

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Dxm2

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