Serverguide Problems - IBM E Server x 100 Series Installation Manual

ServerGuide problems

The following table lists problem symptoms and suggested solutions.
Table 2. ServerGuide Setup and Installation CD
Symptom
The ServerGuide Setup
and Installation CD will
not start.
The SCSI RAID program
cannot view all installed
drives or the operating
system cannot be
installed.
The operating system
Installation program
continuously loops.
The ServerGuide
program will not start the
operating-system CD.
The operating system
cannot be installed; the
option is not available.
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xSeries 100 Type 8486: Installation Guide
Action
v Make sure that the server supports the ServerGuide program and has a startable
(bootable) CD or DVD drive.
v If the startup (boot) sequence settings have been altered, make sure that the CD or
DVD drive is first in the startup sequence.
v If more than one CD or DVD drive is installed, make sure that only one drive is set as
the primary drive. Start the CD or DVD from the primary drive.
v Make sure that there are no duplicate SCSI IDs or IRQ assignments.
v Make sure that the hard disk drive is connected correctly.
Make more space available on the hard disk.
Make sure that the operating-system CD is supported by the ServerGuide program. See
the ServerGuide Setup and Installation CD label for a list of supported operating-system
versions.
Make sure that the operating-system CD is supported on your server. If the operating
system is supported, either there is no logical drive defined (SCSI RAID systems) or the
ServerGuide System Partition is not present. Run the ServerGuide program and make
sure that setup is complete.