Secondary Language; Trunks - Mitel Inter-Tel Axxess Administrator's Manual

System Features
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Inter-Tel Axxess Administrator Guide — Issue 11.0, May 2008

Secondary Language

There is a field provided for each station in the system called "Secondary Language." This
field corresponds to the Change Language feature (301). In version 5.2 or later system, this
feature toggles between the System Primary Language and the System Secondary language. In
versions 5.3 and later, this feature toggles between the System Primary Language and the sta-
tion's Secondary Language, or it can specify a language. This allows any station in the system
to have its own secondary language or use the System Secondary Language, giving the system
the ability to support more than just two languages.
If a station's Secondary Language field is programmed to be Use Primary Language, the
Change Language feature will do nothing because the station will toggle between the System
Primary Language and the station's Secondary Language (the System Primary Language).
If a station's Secondary Language field is programmed to be Use Secondary Language, the
Change Language feature will act like version 5.2 or later system and toggle between the Sys-
tem Primary Language and the station's Secondary Language, which is the System Secondary
Language. This is the system default.
If a station's Secondary Language field is programmed to be Japanese, the Change Language
feature will toggle between the System Primary Language and the station's Secondary Lan-
guage, which is Japanese.
The Language field for stations indicates what language the station is currently set to. This
field used to toggle between the Use Primary Language and Use Secondary Language. It can
be set to any specific language along with the Use Primary Language and Use Secondary Lan-
guage. The side-effect of changing the Language field is that if you change it to Japanese and
the station's Secondary Language field is set to Spanish, then the user will have no way to get
back to Japanese if they enter the Change Language feature code. This is because the first time
the user enters the feature code, the system will toggle the station to the Use Primary Lan-
guage. The next time the user enters the feature code, the system will toggle the language to
the station's Secondary Language, which is Spanish. To avoid this situation, simply change the
station's Secondary Language to Japanese and the station's Language field to Japanese.
NOTE:
Setting a station's Secondary Language field to a specific language will not work
across nodes unless all nodes in the system are at least 5.2F6 or later. This is because the
older systems do not understand specific languages and expect to receive only Primary Lan-
guage or Secondary Language values.

TRUNKS

A flag in Database Programming determines the language that will be used by each trunk. The
language choices are Use Primary Language, Use Secondary Language, American English,
British English, Japanese, or Spanish. Note that Spanish voice prompts use Mexico City Span-
ish Dialect for VPU and EVMC, and American Spanish Dialect for EM. This field can be set
to any specific language so that the system can support more than two languages. If the trunk is
programmed for the Primary Language, callers who reach a voice processing system applica-
tion will hear the voice prompts in the Primary Language (unless overridden by a Call Routing
Announcement as described on the following page). If programmed for the Secondary Lan-
guage, the voice prompts will be in the Secondary Language (unless overridden). By default all
trunks are set for the Primary Language.
NOTE:
Setting a trunk or digit translation Language field to a specific language will not work
across nodes unless all the nodes in the system are at least 5.2F6 or later. This is because the
older systems do not understand specific languages and expect to receive only Primary Lan-
guage or Secondary Language values.
Secondary Language
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