Minolta Dimage Scan Multi Hardware Manual page 34

Symptom
The indicator lamp is red and blinks rapidly
or
The scanned image is black.
The scanned image color is strange.
TROUBLESHOOTING
Cause/Action
1. Turn off the computer, then the scanner.
Check that the fluorescent lamp cover is
closed.
2. Turn on the scanner. If the fluorescent
lamp does not glow, replace the lamp.
3. If the cover was closed, the fluorescent
lamp works, and the red lamp continues
to blink rapidly, there is a hardware
problem. Turn off and unplug the scanner,
then call a Minolta Service Facility.
Check that there is no dust on the film or film
holder.
Check that the color palette (START –
SETTINGS – CONTROL PANEL – DISPLAY
– SETTINGS) is on High Color (16 bit) or
higher. Different or additional steps may be
necessary depending on your graphics board.
Refer to your graphics board's documentation.
If using the Medium-format holder, be sure to
use a proper fitting mask. If the holder is dirty,
clean it as directed.
Reinitialize the scanner.
Windows 95/NT: Press Control, Shift, and i
keys simultaneously.
Macintosh: Press Command, Shift, and i keys
simultaneously.
Reinitializing while using the APS adapter:
1. Press the initialization key combination.
2. The adapter will eject automatically.
3. Initialization (set-up) will stop.
4. Remove the adapter.
5. Close the accessory panel.
• Initialization (set-up) will resume.
32
Reference
Page 28.