Need More Help - BenQ DesignVue PD Series User Manual

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USB-C™ connection (models with USB-C™ ports)

No video or audio output from the laptop with USB-C™ connection.

Check the cable connections and menu settings in the following order.

• Check if the USB-C™ cable has been connected to the monitor and the laptop properly. See

Connect the PC video cable. on page 20

• Check if the input source has been selected to USB-C on Display > Signal Input.

Need more help?

If your problems remain after checking this manual, please contact your place of purchase or

visit the local website from

Troubleshooting

for more information.

Support.BenQ.com

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Do you have a question about the DesignVue PD Series and is the answer not in the manual?

Alex

April 23, 2025

how to activate the usb ports, they don't seem to work when I connect a device

Designvue pd2506q