Keyspan US-4A User Manual page 49

S t a g e
STAGE 1
Server Is Booting Up
STAGE 2
Firmware Loading
STAGE 3
Checking Ethernet
Connection
STAGE 4
Finding IP Address
After the boot up, the status lights will have new meanings. Now that the server is running, we will
use the status lights to troubleshoot the USB Server.
This User Manual applies to the Keyspan USB Server Software Version 1.3.x. Patent Pending.
Rev 2005jun23
Keyspan:USB Server - User Manual
USB Server Is Booting Up
Status
When the USB Server is first powered on, the (red) SYSTEM 3 light is ON while the server
is booting.
TROUBLESHOOTING: If this light never goes off or the 4 (green)
come on, you may have a serious hardware failure. Please contact Keyspan tech
support immediately.
TROUBLESHOOTING: System 1 and 2 Alternate Blinking: If System 1
(green) and System 2 (red) both blink alternately, the USB Server firmware has failed to
update or load. Please contact Keyspan tech support immediately.
The (green) USB 1-4 lights are turned ON as the firmware starts running.
TROUBLESHOOTING: System 1 and 2 Blinking: If System 2 and 3 never stop
flashing, the USB Server is not finding a valid ethernet connection or you've configured
the server to use an invalid IP address. Please contact Keyspan for further details.
SYSTEM 2 and SYSTEM 3
Ethernet signal (aka a physical Ethernet connection). SYSTEM 2 and 3 will flash
forever until the server finds this signal.
SYSTEM 2 and SYSTEM 3
address. Once the server obtains its IP address, the server is completed booted up and
running. The status lights will now have a new meaning. Please refer to the USB
Server Is Running (Has Finished Booting Up) table.
Tech Note: If the server is configured to use a Static IP address, the Stage 4 is
completed immediately. For DHCP only, it waits for the DHCP server. For Zeroconfig
only, it takes about 1-2 seconds while it negotiates. For Default, it waits for DHCP for 10
seconds before taking a Zeroconfig address (1-2 seconds).
TROUBLESHOOTING: System 2 and 3 Don't stop blinking: If System 2 and
3 never stop flashing, the USB Server is not finding a valid ethernet connection or you've
configured the server to use an invalid IP address. Please contact Keyspan for further
details.
(both red) start flashing while the server looks for an
(both red) flash while the server tries to obtain an IP
USB lights never
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