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Keyspan 4-Port Print Server 1.3.1 User Manual

4-port print server
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• 4-Port Print Server Settings Descriptions
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This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending.
Rev 2005jun23
Keyspan:4-Port Print Server - User Manual

Table of Contents

• Before You Begin
• Status Lights
• UDP Ports
• Network Issues
• USB Devices
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Summary of Contents for Keyspan 4-Port Print Server 1.3.1

  • Page 1: Table Of Contents

    • Applying/Canceling New Server Settings • Restoring Default Settings • Advanced menu • Updating Your 4-Port Print Server's Firmware This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Table of Contents 5 Local Settings •...

  • Page 2: Introduction

    Compatible USB Devices This release of 4-Port Print Server software supports USB printers and USB multi-function printers. Other USB devices are not supported with the 4-Port Print Server. See the Keyspan web site for further compatibility details. Connectivity to USB Devices The Keyspan 4-Port Print Server provides the following connections to your USB Devices: •...

  • Page 3: Installation Instructions

    Connect the 4-Port Print Server's Power Supply / Read the LEDs Connect the included power supply to the 4-Port Print Server's power connector (see next image): This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23...

  • Page 4: Installing The Keyspan Server Utility Software

    TROUBLESHOOTING: You may see red lights on the server at this point in the installation. This is normal until you install the Keyspan Server Utility software on at least one computer. TROUBLESHOOTING: If you do not see the USB lights turn on and/or do not have a blinking green SYSTEM light, please proceed to the Troubleshooting:Status Lights section in this manual.
  • Page 5 Updating Your Firmware subsection in the Changing 4-Port Print Server's Settings section later in this manual. In the Keyspan 4-Port Print Server window, click the Servers tab. You will now see your 4-Port Print Server listed in this tab (see next image): This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x.
  • Page 6 Keyspan Server Utility software is now complete. You may now proceed to the Using Your USB Devices On The network section in this guide. This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23...

  • Page 7: Uninstall Instructions

    Server software and then click the Change/Remove button. Follow the instructions on- screen to complete the uninstall. You may now proceed to the next section in this guide... This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 7...

  • Page 8: Using Your Usb Printer On The Network

    3 Using Your USB Printer On The Network Overview In this section, you will learn how to use your USB printer(s) via the Keyspan 4-Port Print Server. You will learn to: • connect your USB printer (hardware) to the Keyspan 4-Port Print Server's USB port •...
  • Page 9 Keyspan:4-Port Print Server - User Manual Once your USB printer is connected to the 4-Port Print Server, open the Keyspan Server Utility application. MACINTOSH NOTE: The Keyspan Server Utility application is located in your Applications folder. Double click the Keyspan USB Server icon to open the Keyspan Server Utility application.
  • Page 10 Changing 4-Port Print Server's Settings section in this manual for more details. To use a USB printer, you will need to first 'connect' your USB printer via the Keyspan Server Utility software. To connect your USB printer to your computer via the 4-Port Print Server, select your USB printer...
  • Page 11 When you are done using your USB printer, you must virtually disconnect it from your computer before it is available to everyone else on the network. To do this, open the Keyspan Server Utility application, select your USB printer and then click the This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x.
  • Page 12 For specific instructions on how to setup and use these features, please read the Other Methods To Connect Your USB Devices sub section later in this chapter. Step 5 Finishing Up and Additional Notes This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 12...

  • Page 13: Other Methods To Connect Your Usb Devices

    If you need to connect additional USB printers, note that you can connect up to 8 USB printers to one Keyspan 4-Port Print Server. While the 4-Port Print Server only has 4 USB ports, we support 8 devices due to how Compound USB devices work. Compound USB devices are devices that have multiple components connected to an embedded USB hub inside 1 USB printer.

  • Page 14: Using Auto-Connect Feature For Windows

    Before You Begin Before you begin, please make sure that you have connected and installed your printer via the Keyspan 4-Port Print Server's USB Devices tab (see the Using Your First USB Device sub section earlier in the section). To setup your printer for Auto-Connect, please follow these instructions:...

  • Page 15: Using The 4-Port Print Server System Tray

    The 4-Port Print Server system tray icon allows you to quickly: • open the Keyspan Server Utility • configure Auto-Connect settings This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 15...
  • Page 16 Please contact Keyspan for details. To do any of the above, first find the Keyspan 4-Port Print Server System Tray icon. The System Tray is located in the lower right hand corner of your screen (next to the time).

  • Page 17: Using Auto-Connect Feature For Mac

    USB devices faster and easier. • EXIT will quit the Keyspan 4-Port Print Server System Tray icon. IMPORTANT!!! If the Keyspan System Tray is not running (ie you selected exit), your printers will not Auto- Connect.
  • Page 18 Once the first user's print job is finished, the first user will be disconnected and the second user will connect to the printer and his print job will automatically start. This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23...

  • Page 19: Using Device Force Disconnect

    When your 4-Port Print Server is set to Single-User mode, it will 'connect' all of the USB devices connected to the server to the first computer (with Keyspan Server Utility software) it detects. Use this mode, if A) you only have one computer or B) you have multiple computers but only one computer will have access to the 4-Port Print Server.

  • Page 20: Usb Device Status Details

    For details, please see the XXXX section later in this manual. USB Device Status Details The Keyspan 4-Port Print Server's USB Devices tab will show the 'connection' Status of USB devices connected to the server. The following is a list of the possible states of USB devices connected to the 4-Port Print Server.
  • Page 21 You can dedicate a single USB printer to specific computer by editing your 4-Port Print Server's settings in the Servers tab and This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23...
  • Page 22 USB Device Configuration tab subsection later in this document. You may now proceed to the next section in this guide... This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 22...

  • Page 23: Changing 4-Port Print Server's Settings

    The Keyspan 4-Port Print Server comes preconfigured for use with most networks. However, you may want to change some of the Keyspan 4-Port Print Server's settings to meet specific needs posed by your network and/or USB printer sharing needs. This section describes how to change the 4-Port Print Server's settings and what the settings affect.
  • Page 24 4-Port Print Server Settings : Access Tab subsection later in this manual. mismatch server discovery information. This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 The 4-Port Print Server hardware has been put into Temporary...
  • Page 25 Access, Network, and Device Configuration. For details about these tabs and what settings can be configured, please read the 4-Port Print Server Settings : Access Tab, 4-Port Print This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23...
  • Page 26 4-Port Print Server to factory settings. Please see the Applying/Canceling Server Settings and Restoring Factory Settings sub sections later in this section. This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 26...
  • Page 27 Keyspan:4-Port Print Server - User Manual continued on next page... This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 ACCESS tab: Server Name/Server Config Password Edit the Server Name field to change the name of the selected 4- Port Print Server.
  • Page 28 TCP/UDP ports it uses to communicate (useful when dealing with firewalls), and the method that the 4-Port Print Server uses to 'announce' it's presence on your network (aka the Discovery Mode). This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 ACCESS tab: Configuration Password...
  • Page 29 Keyspan:4-Port Print Server - User Manual The following is a description of all of the different settings you can change in the Network tab. This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23...
  • Page 30 Gateway) must be filled in. Your server will not be able to communicate with your network if it is missing any of this information. This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23...
  • Page 31 Keyspan:4-Port Print Server - User Manual continued on next page... This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Network tab: UDP Port/TCP Port The UDP port and TCP Port fields allow you to specify which port numbers the 4-Port Print Server will communicate on.
  • Page 32 USB devices. In the USB Devices tab, the following information is shown: Device Name: This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 The Device Name column shows the name of selected USB printer.
  • Page 33 If you want to change how a particular USB printer is accessed through the 4-Port Print Server, select the device and click the Add button or Edit Button (see next image): This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 device itself, that name will be shown here.
  • Page 34 USB device that is attached to a specific Keyspan Server on a specific port on that Keyspan Server. If your USB devices does not have a unique USB Serial Number and you move the device to a different port on the same server, you will need to create a new device configuration record.
  • Page 35 To determine what a particular user's/computer name is, on that computer, click the Local Settings tab in the Keyspan Server Utility software. This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 35...

  • Page 36: Applying/Canceling New Server Settings

    Your 4-Port Print Server hardware will not be restarted. Restoring Default Settings You can reset the 4-Port Print Server to factory settings by using the Keyspan Server Utility application. To do this, select and edit your 4-Port Print Server (as detailed earlier in this section) and then click the Restore Defaults button (see next image).

  • Page 37: Updating Your 4-Port Print Server's Firmware

    Updating Your 4-Port Print Server's Firmware The Keyspan 4-Port Print Server's firmware can be updated at any time via the Keyspan Server Utility application. To do this, select the Servers tab, select your 4-Port Print Server, and then click the Edit Server Config.
  • Page 38 4-Port Print Server. It is not recommend to use older firmware on your 4-Port Print Server with newer Keyspan Server Utility software on your computer (or vice versa). Certain features, such as Auto-Connect, may not work if your firmware is not compatible with the version of software that you have on your computer(s).

  • Page 39: Local Settings

    The Keyspan Server Utility application is located in your START menu -> PROGRAMS -> KEYSPAN Server. Once the Keyspan Server Utility application is open. Click on the Local Settings tab (see next image): This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending.
  • Page 40 4-Port Print Server hardware on your network. The default value is 239.255.176.42. If your 4-Port Print Server hardware is This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23...
  • Page 41 Server Server Number: This is the serial number of the 4-Port Print Server that you want to connect to. You only need to enter the last five digits. Access Password: Enter the 4-Port Print Server's password here. This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 41...
  • Page 42 Cancel button to discard your changes and return to the previous window. If you have added a Server Access Settings record, the Server Access Settings shows the following information: This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 42...
  • Page 43 Displays the last five numbers of your 4-Port Print Server's Network Address/Network Address that the selected USB printer is connected to. This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 43...
  • Page 44 If the selected USB printer has a serial number programmed into it by the manufacturer of the serial device, that serial number will be displayed in this column. This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 44...

  • Page 45: Overview

    Keyspan:4-Port Print Server - User Manual 6 Menu Commands Overview The following is a description of the Keyspan Server Utility's ADVANCED menu and the actions that can be performed in this menu. Advanced menu The Advanced menu contains the following commands: Force Disconnect: The Force Disconnect command allows you to 'Force This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x.
  • Page 46 Keyspan:4-Port Print Server - User Manual Server IP Address Override: This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 use Device Force Disconnect if you are sure that the USB printer is not in use. Please note that if your computers automatically 'sleep' (aka 'hibernate', 'power save', etc.), USB...

  • Page 47: Network Discussion

    7 Network Discussion Setting Up On Different Types of Networks The Keyspan 4-Port Print Server can be configured in many types of networks. It can often be difficult to determine exactly where to physically connect your 4-Port Print Server hardware to your network.

  • Page 48: Lan - With Dsl Router/Gateway

    Connect the 4-Port Print Server to an Ethernet port on the Internet Gateway. Connect USB devices to the USB ports on the 4-Port Print Server. This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Wireless Network (Airport/802.11)

  • Page 49: Troubleshooting

    If you cannot proceed past a certain sub section, please contact Keyspan technical support. Troubleshooting:Status Lights Look at the status lights on you Keyspan 4-Port Print Server hardware. These status lights will either: • Off •...
  • Page 50 While the 4-Port Print Server is booting up, you will notice different lights turn on and off. The following table explains what these lights mean during the boot up process. This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23...
  • Page 51 • Off: Check the 4-Port Print Server's power supply and its connection to an outlet. If you have done this and the light does not turn on, please contact Keyspan technical support. This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending.
  • Page 52 Look at the USB status lights 2 and 3 (the two red lights under under SYSTEM. Status 2 is the red light in the middle and Status 3 is the rightmost red light). Please note the status of Status 2 and 3. This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23...
  • Page 53 UDP port. To verify this, open the Keyspan Server Utility application. You 4-Port Print Server should appear (see next image): In the Keyspan Server Utility application's Servers tab, is your 4-Port Print Server listed? If your server: • Is Not Listed: The Keyspan Server Utility software cannot find the 4-Port Print Server hardware.
  • Page 54 If this feature is not turned on, your wireless computers will not be able to see that Keyspan 4-Port Print Server where as your wired computers will have full access. To test this, temporarily connect your wireless computer to your network via a wired connection (ie connect using an Ethernet cable).
  • Page 55 If your computer and your Keyspan 4-Port Print Server are both wired to your network via a physical cable and you are not able to see the Keyspan 4-Port Print Server, you may have issues with your network hardware (ie your ethernet hub, ethernet switch, or router).

  • Page 56: Resetting The 4-Port Print Server Hardware

    If you're not able to use your device, please refer to your USB devices troubleshooting instructions for what to do next. If you are still not able to use your USB printer, please contact Keyspan technical support for further assistance Resetting The 4-Port Print Server Hardware You can reset the 4-Port Print Server hardware at any time.

  • Page 57: When You Need More Help

    The 4-Port Print Server is now resetting itself. It will take approximately 15 seconds to complete the reset. In the Keyspan Server Utility application, make sure that your Local UDP Port is set to 3842. Once you've verified the port, check the the Keyspan Server Utility application to see if your server appears.

  • Page 58: Appendices

    Keyspan:4-Port Print Server - User Manual 7 Appendices - This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 • Frequently Asked Questions Frequently Asked Questions • USB Device Compatibility Information about of USB printer compatibility...

  • Page 59: Frequently Asked Questions (Faqs)

    Keyspan:4-Port Print Server - User Manual Frequently Asked Questions (FAQs) The following is a list of Frequently Asked Questions (FAQs) about the Keyspan 4-Port Print Server. We frequently update our FAQs and add them to our web site and future version of this document.
  • Page 60 If you are using all of the USB ports on your 8 servers, you will be able view a total of 32 USB devices in the Keyspan Server Utility software however you will only be able to have 12 USB devices 'connected' to your computer.

  • Page 61: For Windows

    3. Enter you computer name in the Computer Name field and close the Sharing/System Preferences window. 4. Restart your computer. Your new computer name will appear after restart. This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 61...

  • Page 62: Usb Device Compatibility

    USB devices with the exception of Isochronous USB devices. If you have a USB printer that doesn't work with the Keyspan 4-Port Print Server, please contact us as we may already have a software/firmware update that will fix the incompatibly.

  • Page 63: Status Light Behavior

    While the 4-Port Print Server is booting up, please refer to the following table for detailed description of the server's status lights: This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 63...
  • Page 64 Now that your 4-Port Print Server is running, please refer to the following table for detailed description of the server's status lights: This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 (both...
  • Page 65 Please check the the 4-Port Print Server's USB Device Compatibility section (found in the Appendices) or contact Keyspan for further support. This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23...

  • Page 66: Windows Xp Firewall Configuration

    The following instructions detail how to configure Window XP's built-in firewall for use with the Keyspan 4-Port Print Server. While these instructions are specific for this software, the basic idea of these instructions can be applied to configuring other firewalls.
  • Page 67 UDP port number instead of 3842. Obtaining Your IP Address To obtain your IP address, open the Keyspan Server Utility application. When it is open, click the Servers tab and locate your 4-Port Print Server. Click on your server and you should see its IP...
  • Page 68 Click on the Advanced tab and then click the Settings button (see next image): This will open the Advanced Settings window. In the Advanced Settings window, click the Add button (see next image): This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 68...
  • Page 69 While in the Service Settings window, enter something descriptive like 'Keyspan USB TCP' in Description of Service field. Enter your IP address in the IP address field. Enter your UDP port This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23...
  • Page 70 Access And Configure Your Firewall Software WINDOWS XP Service Pack 2 ONLY Access Your Firewall Go to the START menu, then to CONTROL PANEL. This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 70...
  • Page 71 Add Your UDP Port To The Firewall We will now enter your 4-Port Print Server's UDP port information. In the Exceptions tab, click the Add Port button. This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 71...
  • Page 72 Print Server TCP'. In the Port Number field, enter 3842. Next, enable the TCP radio button. You window should look like the following image: This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23...
  • Page 73 Step 4 Firewall Configuration Complete! Your firewall is now configured to allow access to the Keyspan 4-Port Print Server. Windows should now detect your 4-Port Print Server and display the Hardware Wizard dialog. Proceed through the dialogs to finish installation (for details, see the Installation Instructions section in this guide).

  • Page 74: Notices

    • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult InnoSys Incorporated or an experienced radio/TV technician for help. (continued on next page...) This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 74...
  • Page 75 Cet appareil numerique de la classe B respecte toutes les exigences du Reglement sur le material brouilleur du Canada. VCCI Voluntary Control Council for Interference from Information Technology Equipment (continued on next page...) This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Class B ITE Page 75...
  • Page 76 Trademarks KEYSPAN is a trademark of InnoSys Inc. Mac and Mac OS are trademarks of Apple Computer, Inc., used under license. Apple and Macintosh are registered trademarks of Apple Computer, Inc., registered in the USA and other countries. Other brand names are trademarks or registered trademarks of their respective holders.

  • Page 77: Keyspan License And Warranty Information

    2. Grant of License. Keyspan grants to you the right to use this copy of the software ("Software") on a one or more computers provided that the Software is only used with the Keyspan PS-4A hardware.
  • Page 78 6. LIMITATION OF LIABILITY. Keyspan's entire liability and your sole remedy under this License Agreement is, at Keyspan's option, either: a) the return of payment as evidenced by a copy of your purchase receipt; or b) the replacement of the media not meeting Keyspan's Limited Warranty.
  • Page 79 Product with KEYSPAN within 90 days of purchase, also include a copy of the bill of sale from KEYSPAN or from a KEYSPAN Authorized Reseller as proof of the date of original purchase. You may be charged a fee if no trouble with this Hardware can be found.

  • Page 80: Support Information

    Keyspan:4-Port Print Server - User Manual Support Information Contacting Support If you require assistance with any Keyspan product, you may contact us by one of the following ways: • web/email: • fax: • telephone : (tech support) International Support Options If you live outside of the United States and require assistance with your Keyspan product, please contact the Keyspan distributor in your country for technical support in your language.

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