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Solving Problems: Dell OptiPlex 320 User's Guide
Enable digital mode —
1. Click the Start button, click Control Panel, and then click Sounds, Speech, and Audio Devices.
2. Click Sounds and Audio Devices.
3. Click the Hardware tab.
4. Double-click the name of your CD drive.
5. Click the Properties tab
6. Check the Enable digital CD audio for this CD-ROM device box.
Eliminate possible interference —
interference.
Run the speaker diagnostics
Reinstall the audio driver —
Check the device option setting —
Controller option is set to On. Exit system setup and restart your computer.
Run the Dell Diagnostics —
Check for software and hardware conflicts —
No sound from headphones
Check the headphone cable connection —
headphone connector.
Disable digital mode —
1. Click the Start button, click Control Panel, and then click Sounds, Speech, and Audio Devices.
2. Click Sounds and Audio Devices.
3. Click the Hardware tab.
4. Double-click the name of your CD drive.
5. Click the Properties tab.
6. Uncheck the Enable digital CD audio for this CD-ROM device box.
Adjust the Windows volume control —
your screen. Ensure that the volume is turned up and that the sound is not muted.
Video and Monitor Problems
Fill out the
Diagnostics Checklist
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions located in
the Product Information Guide.
If the screen is blank
NOTE:
See the monitor documentation for troubleshooting procedures.
file:///N|/For_lekha/For%20Deepa/Nadia/UG/A00/en/nadia-temp-working-jul19/Nadia_UG_A00/Output/solving.htm[5/22/2015 10:43:16 AM]
Your speakers do not work if the CD drive is operating in analog mode.
Turn off nearby fans, fluorescent lights, or halogen lamps to check for
See Drivers.
Enter system setup (see
See
Dell
Diagnostics.
See
Ensure that the headphone cable is securely inserted into the
Your headphones do not work if the CD drive is operating in digital mode.
Click or double-click the speaker icon in the lower-right corner of
as you complete these checks.
System
Setup) and ensure that the Audio
Resolving Software and Hardware
Incompatibilities.
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