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Dell OptiPlex JK523 Quick Reference Manual

Dell desktop computer quick reference guide
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Dell™ OptiPlex™ 320
Quick Reference Guide
Models DCSM, DCNE
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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Table of Contents
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  Summary of Contents for Dell OptiPlex JK523

  • Page 1 Dell™ OptiPlex™ 320 Quick Reference Guide Models DCSM, DCNE w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, OptiPlex, and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation; Intel and Pentium are registered trademarks of Intel Corporation.
  • Page 3: Table Of Contents

    Solving Problems ....... . Dell Diagnostics System Lights ....... .
  • Page 4 Contents...
  • Page 5: Finding Information

    Documentation and drivers are already installed on your computer. You can use the CD to reinstall drivers (see "Reinstalling Drivers and Utilities" in your online User’s Guide), to run the Dell Diagnostics (see "Dell Diagnostics" on page 30), or to access your documentation. Readme files may be...
  • Page 6 • Service Tag and Express Service Code • Microsoft Windows License Label • How to reinstall my operating system Quick Reference Guide Find It Here Dell™ OptiPlex™ User’s Guide Microsoft Windows XP Help and Support Center → Click Start Help and Support →...
  • Page 7 • Solutions — Troubleshooting hints and tips, articles from technicians, frequently asked questions, and online courses • Community — Online discussion with other Dell customers • Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system •...
  • Page 8: Setting Up Your Computer

    Setting Up Your Computer CAUTION: Before performing any of the procedures in this section, follow the safety instructions in Product Information Guide. NOTICE: If your computer has an expansion card installed (such as a modem card), connect the appropriate cable to the card, not to the connector on the back panel.
  • Page 9 3 Connect the monitor using either the white DVI cable or the blue VGA cable (do not connect both cables). Align and gently insert the monitor cable to avoid bending connector pins. Tighten the thumbscrews on the cable connectors. NOTE: Some monitors have the video connector underneath the back of the screen.
  • Page 10 5 Connect power cables to the computer, monitor, and devices and connect the other ends of the power cables to electrical outlets. Power Connections NOTICE: To avoid damaging a computer with a manual voltage-selection switch, set the switch for the voltage that most closely matches the AC power available in your location.
  • Page 11: System Views

    System Views Mini Tower Computer — Front View location of Service Tag Use the Service Tag to identify your computer when you access the Dell Support website or call technical support. CD/DVD drive Insert a CD or DVD (if supported) into this drive.
  • Page 12 USB 2.0 connectors (2) diagnostic lights power button power light headphone connector 10 link integrity light Quick Reference Guide Use the USB connectors on the front of the computer for devices that you connect occasionally, such as joysticks or cameras, or for bootable USB devices. It is recommended that you use the USB connectors on the back of the computer for devices that typically remain connected, such as printers and keyboards.
  • Page 13: Mini Tower Computer - Back View

    Mini Tower Computer — Back View cover release latch This latch allows you to open the computer cover. padlock ring Insert a padlock to lock the computer cover. power connector Insert the power cable into this connector. Quick Reference Guide...
  • Page 14: Mini Tower Computer - Back-Panel Connectors

    voltage selection switch Your computer is equipped with a manual voltage-selection switch. To avoid back-panel connectors card slots Mini Tower Computer — Back-Panel Connectors parallel connector link integrity light Quick Reference Guide damaging a computer with a manual voltage-selection switch, set the switch for the voltage that most closely matches the AC power available in your location.
  • Page 15 On computers with a sound card, use the connector on the card. microphone connector Use the pink microphone connector to attach a personal computer microphone for voice or musical input into a sound or telephony program. On computers with a sound card, the microphone connector is on the card.
  • Page 16: Desktop Computer - Front View

    USB 2.0 connectors (2) hard-drive activity light power button Dell badge Quick Reference Guide Use the USB connectors on the front of the computer for devices that you connect occasionally, such as joysticks or cameras, or for bootable USB devices (see your online User’s Guide for more information about booting to a USB...
  • Page 17: Desktop Computer - Back View

    CD/DVD drive Insert a CD or DVD (if supported) into this drive. location of Service Tag Use the Service Tag to identify your computer when you access the Dell Support website or call technical support. Desktop Computer — Back View card slots Access connectors for any installed PCI and PCI Express Cards.
  • Page 18: Desktop Computer - Back-Panel Connectors

    voltage selection switch padlock ring cover release latch Desktop Computer — Back-Panel Connectors parallel connector link integrity light Quick Reference Guide Your computer is equipped with a manual voltage-selection switch. To avoid damaging a computer with a manual voltage-selection switch, set the switch for the voltage that most closely matches the AC power available in your location.
  • Page 19: Removing The Computer Cover

    On computers with a sound card, use the connector on the card. microphone connector Use the pink microphone connector to attach a personal computer microphone for voice or musical input into a sound or telephony program. On computers with a sound card, the microphone connector is on the card.
  • Page 20: Before You Begin

    NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.
  • Page 21: Mini Tower Computer

    5 Remove the computer cover: • Remove the mini tower computer cover (see "Mini Tower Computer" on page 21). • Remove the desktop computer cover (see "Desktop Computer" on page 27). NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer.
  • Page 22 1 security cable slot 2 cover release latch 3 padlock ring Quick Reference Guide...
  • Page 23: Desktop Computer

    Desktop Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. 1 Follow the procedures in "Before You Begin"...
  • Page 24: Inside Your Computer

    Inside Your Computer Mini Tower Computer CD/DVD drive floppy drive power supply Quick Reference Guide system board heat sink assembly hard drive...
  • Page 25 System Board Components Quick Reference Guide...
  • Page 26 fan connector (FAN) processor connector (CPU) processor power connector (12VPOWER) front-panel connector (FNT_PANEL) memory module connectors (DIMM_1, DIMM_2) SATA drive connectors (SATA0, SATA1) power connector (POWER) CD/DVD drive connector (IDE) SATA drive connectors (SATA2, SATA3) Jumper Settings Mini Tower Computer Quick Reference Guide internal buzzer (SPKR1) password jumper (PSWD)
  • Page 27: Desktop Computer

    Jumper Setting PSWD RTCRST jumpered unjumpered Desktop Computer drive bay (CD/DVD, floppy, and hard drive) power supply system board Description Password features are enabled (default setting). Password features are disabled. The real-time clock has been enabled (default setting). The real-time clock is being reset (jumpered temporarily).
  • Page 28 System Board Components Quick Reference Guide...
  • Page 29 fan connector (FAN) processor connector (CPU) processor power connector (12VPOWER) front-panel connector (FNT_PANEL) memory module connectors (DIMM_1, DIMM_2) serial ATA drive connectors (SATA0, SATA1) power connector (POWER) CD/DVD drive connector (IDE) serial ATA drive connectors (SATA2, SATA3) Jumper Settings Desktop Computer internal buzzer (SPKR1) password jumper (PSWD) RTC reset jumper (RTCRST)
  • Page 30: Solving Problems

    Solving Problems Dell provides a number of tools to help you if your computer does not perform as expected. For the latest troubleshooting information available for your computer, see the Dell Support website at support.dell.com. If computer problems occur that require help from Dell, write a detailed description of the error, beep codes, or diagnostics light patterns, record your Express Service Code and Service Tag below, and then contact Dell from the same location as your computer.
  • Page 31 Start the Dell Diagnostics from either your hard drive or from the optional Drivers and Utilities CD (also known as the ResourceCD).
  • Page 32 User’s Guide. NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. 3 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.
  • Page 33: System Lights

    5 Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. System Lights Your power light may indicate a computer problem. Power Light Problem Description...
  • Page 34: Diagnostic Lights

    Diagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. To help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4" on the front or back panel.
  • Page 35 • If available, install properly working memory of the same type into your computer. • If the problem persists, contact Dell. For information on contacting Dell, see your online User’s Guide. • If the computer has a graphics card, remove the card, reinstall it, and then restart the computer.
  • Page 36 • If available, install properly working memory of the same type into your computer. • If the problem persists, contact Dell. For information on contacting Dell, see your online User’s Guide. • Ensure that no special memory module/memory connector placement requirements exist.
  • Page 37: Beep Codes

    If your computer beeps during start-up: 1 Write down the beep code. 2 See "Dell Diagnostics" on page 30 to identify a more serious cause. 3 Contact Dell for technical assistance. For information on contacting Dell, see your online User’s Guide. Code...
  • Page 38: Resolving Software And Hardware Incompatibilities

    Resolving Software and Hardware Incompatibilities If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. 1 Click the Start button and click Help and Support. 2 Type hardware troubleshooter in the Search field and click the arrow to start the search.
  • Page 39: Reinstalling Microsoft Windows Xp

    NOTE: The procedures in this document were written for the Windows default view in Windows XP Home Edition, so the steps will differ if you set your Dell computer to the Windows Classic view or are using Windows XP Professional.
  • Page 40 The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.
  • Page 41 4 Press <F12> immediately after the DELL logo appears. If the operating system logo appears, wait until you see the Windows desktop, and then shut down the computer and try again. 5 Press the arrow keys to select CD-ROM, and press <Enter>.
  • Page 42: Using The Drivers And Utilities Cd

    3 Click OK to continue. To complete the installation, respond to the prompts offered by the installation program. 4 Click Next at the Welcome Dell System Owner screen. 5 Select the appropriate System Model, Operating System, Device Type, and Topic.
  • Page 43: Index

    Index beep codes, 37 operating system, 6 conflicts software and hardware incompatibilities, 38 cover removing, 19 Dell Diagnostics, 30 Dell support site, 7 diagnostics beep codes, 37 Dell Diagnostics, 30 documentation End User License Agreement, 5 ergonomics, 5 online, 7...
  • Page 44 7 system board, 25, 28 System Restore, 38 troubleshooting beep codes, 37 conflicts, 38 Dell Diagnostics, 30 diagnostic lights, 34 Hardware Troubleshooter, 38 Help and Support Center, 7 restore computer to previous operating state, 38 system lights, 33 Index User’s Guide, 6...

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