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Event
Displayed message
Error
Memory error
Light receiving
circuit error
Light emitting
circuit error
Drive unit error
Perform calibration in
the proper sequence.
The instrument's
zero-point has not
been calibrated.
White calibration
was not performed.
Calibration data
has not been set.
The target mask is not
fit for the specimen.
The instrument is
communicating
with another host.
The instrument is
not responding.
Presumed cause
Something is wrong with the
instrument's memory.
The light receiving circuit is
not working properly.
The light emitting circuit is
not working properly.
The measurements, SCI/SCE
changeover or LED pointer drive
unit is not working properly.
Calibration was not performed in the
proper sequence. An appropriate
count is not indicated for either zero-
point or white sensitivity calibration.
The instrument's zero-point
has not been calibrated.
The instrument's white sensitivity
has not been calibrated.
White calibration data has
not been written.
An unsuited target mask is attached to
the instrument. Or, a target mask has
not been attached to the instrument.
Another application is already
connected to the instrument.
Communication with the
instrument failed.
• Power to the instrument is OFF.
• The wrong COM port has been set.
• The wrong communication
conditions are set.
28
Remedial action
Turn power to the instrument
OFF, then back ON. If this error
message does not clear, contact
the nearest Konica Minolta-
authorized service facility.
Turn power to the instrument
OFF, then back ON. If this error
message does not clear, contact
the nearest Konica Minolta-
authorized service facility.
Turn power to the instrument
OFF, then back ON. If this error
message does not clear, contact
the nearest Konica Minolta-
authorized service facility.
Turn power to the instrument
OFF, then back ON. If this error
message does not clear, contact
the nearest Konica Minolta-
authorized service facility.
Calibrate the instrument's
zero-point using the included
zero calibration box, and the
instrument's white sensitivity using
the included white calibration plate.
Calibrate the instrument's
zero-point.
Calibrate the instrument's
white sensitivity.
Write calibration data
in the instrument.
Attach the correct target mask.
Disconnect the instrument from
the current application and
connect it to SpectraMagic DX.
Turn power to the instrument ON.
Check the COM port and
communication conditions, and
set the proper conditions.
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