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Jøtul F 35 130074_1 6/22
10. F 35 Warranty Statement
Effective January 1, 2013
This warranty policy applies to wood-burning products identified by Jøtul trade
names, as set forth below.
A. LIMITED LIFETIME WARRANTY, parts only:
Jøtul North America Inc. (JØTUL) warrants, to the original retail purchaser, that
those baffle and air manifold components of the Jøtul Stove or Fireplace Insert
specified above will be free of defects in material and workmanship for the life of
the product. This warranty is subject to the terms, exclusions and limitations set
forth below.
B. LIMITED FIVE YEAR WARRANTY - Cast Iron and Steel Components:
JØTUL warrants, to the original retail purchaser, that those components of the
Jøtul or Scan Stove or Fireplace Insert specified above will be free of defects in
material and workmanship for a period of five (5) years from the date of purchase.
This warranty is subject to the terms, exclusions and limitations set forth below.
C. LIMITED TWO YEAR WARRANTY - Enamel Finish:
JØTUL warrants, to the original retail purchaser, the enamel finish on cast iron
components of the Jøtul Stove or Fireplace Insert specified above against peeling
or fading for a period of two (2) years from the date of purchase. This warranty is
subject to the terms, exclusions and limitations set forth below.
D. LIMITED ONE YEAR WARRANTY - Electrical Components (blowers,
thermostatic switches):
JØTUL warrants, to the original retail purchaser, that those components of the
Jøtul or Scan Stove or Fireplace Insert specified above will be free of defects in
material and workmanship for a period of one (1) year from the date of purchase.
This warranty is subject to the terms, exclusions, and limitations set forth below:
JØTUL will repair or replace at its option, any of the above components determined
by JØTUL to be covered by this warranty. You must, at your own expense, arrange
to deliver or ship the component to an authorized Jøtul dealer and arrange for pick-
up or delivery of the component after repairs have been made. If, upon inspection,
JØTUL determines that the component is covered by this warranty, the repair or
replacement will be made as set forth above. This warranty is not transferable and is
extended only to, and is solely for the benefit of, the original retail purchaser of the
Jøtul Stove or Fireplace Insert. This paragraph sets forth the sole remedy available
under this warranty in the event of any defect in the Jøtul Stove or Fireplace Insert.
The warranty period for any replaced component will be the remaining unexpired por-
tion of the warranty period for the original component.
Please retain your dated sales receipt in your records as proof of purchase.
EXCLUSIONS AND LIMITATIONS
NOTICE: This warranty is void if installation or service is performed by someone
other than an authorized installer or service agency, or if installation is not in
conformance with the installation and operating instructions contained in this
owners manual or local and/or national fire and building regulations. A listing of
local authorized installers, service agencies and gas suppliers can be obtained from
the National Fireplace Institute at http://www.nficertified.org/.
This warranty does not cover the following parts or conditions:
1) Repair or replacement of parts that are subject to normal wear and tear during
the warranty period or to parts that may require replacement in connection
with normal maintenance. These parts include paint, gaskets, burn plates, fire-
bricks, fire grates, ceramic insulation blankets or glass (glass is warranted only
against thermal breakage).
2) Damage due to incorrect installations not in conformance with the installation
instructions contained in this owners manual or local and/or national fire and
building regulations.
3) Damage, including damage to enamel surfaces, caused by improper operation,
over-firing, and/or misuse. Improper operation, such as burning the stove with
the ash door open, can damage the stove.
Over-firing occurs when any part of the stove glows red. Over-firing can also
be identified by warped plates, rust-colored cast iron, paint pigment that has
turned dusty white, or bubbling, cracking and discoloration of the enamel finish.
Misuse includes, without limitation, use that is not in conformance with the
operating instructions contained in this owners manual.
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4) Damage due to, or repair of, rust. Use of stove-top steamers may cause rust.
5) Damage due to service performed by an installer or service agency, unless
otherwise agreed to in writing by JØTUL.
6) Damage caused by unauthorized modification, use or repair.
7) Costs incurred by travel time and/or loss of service.
8) Labor or other costs associated with the repair of components beyond the
warranty period.
9) Damage incurred while the Jøtul Stove or Fireplace Insert is in transit.
IN NO EVENT SHALL JØTUL, ITS PARENT COMPANY, SHAREHOLDERS,
AFFILIATES, OFFICERS, EMPLOYEES, AGENTS OR REPRESENTATIVES
BE LIABLE OR RESPONSIBLE TO YOU FOR ANY SPECIAL, INDIRECT,
INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR OTHER SIMILAR
DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOST
SALES, INJURY TO PERSON OR PROPERTY, OR DAMAGES TO A
STRUCTURE OR ITS CONTENTS, ARISING UNDER ANY THEORY OF
LAW WHATSOEVER. ALL IMPLIED WARRANTIES, INCLUDING THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, OR OTHERWISE, ARE LIMITED IN DURATION
TO THE LENGTH OF THIS WRITTEN WARRANTY. EXCEPT AS
EXPRESSLY SET FORTH HEREIN, JØTUL MAKES NO ORAL, WRITTEN
OR OTHER WARRANTY WITH RESPECT TO JØTUL OR SCAN STOVES
OR FIREPLACES.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on the length of implied warranties. Therefore, the above
exclusions or limitations may not apply to you. This warranty gives you specific
legal rights, and you may have other rights, which vary from state to state.
JØTUL reserves the right to discontinue, modify or change the materials used to
produce the Jøtul Stove or Fireplace. JØTUL shall have the right to replace any
defective component with substitute components determined by JØTUL to be of
substantially equal quality and price.
The dollar value of JØTULs liability for breach of this warranty shall be limited
exclusively to the cost of furnishing a replacement component. JØTUL shall not
in any event be liable for the cost of labor expended by others in connection with
any defective component. Any costs or expenses beyond those expressly assumed
by JØTUL under the terms of this warranty shall be the sole responsibility of the
owner(s) of the Jøtul Stove or Fireplace Insert.
No dealer, distributor, or other person is authorized to modify, augment, or
extend this limited warranty on behalf of JØTUL. NO MODIFICATION OR
CHANGE TO THIS WARRANTY WILL BE EFFECTIVE UNLESS IT IS MADE
IN A WRITTEN DOCUMENT MANUALLY SIGNED BY AN AUTHORIZED
OFFICER OF JØTUL.
An authorized installer may have been provided with certain information related
particularly to the Jøtul Stove or Fireplace Insert; however, no authorized
installer or other person who may service the appliance is an agent of JØTUL.
No inference should be made that JØTUL has tested, certified, or otherwise
pronounced any person as qualified to install or service the appliance. JØTUL
shall not be liable or otherwise responsible for any error or omission by a person
installing or servicing a Jøtul Stove or Fireplace Insert.
If you believe your Jøtul or Fireplace Insert is defective, you should contact your
nearest authorized Jøtul dealer, who will process a warranty claim. IN ORDER
TO QUALIFY FOR WARRANTY COVERAGE, JØTUL MUST RECEIVE
NOTICE OF A POSSIBLE DEFECT WITHIN SIXTY (60) DAYS OF THE
DATE THE DEFECT IS FIRST DISCOVERED, OR REASONABLY COULD
HAVE BEEN DISCOVERED.
This warranty is given by Jøtul North America, Inc.,
55 Hutcherson Drive, Gorham, Maine 04038 USA
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