Warranty Terms - Jøtul F 171 ZENSORIC Operating Instructions Manual

WARRANTY TERMS

OUR WARRANTY COVERS:
Jøtul AS guarantees that the external cast iron parts are free from material defects or produc on faults at the me of purchase. The warranty
is valid for 5 years from the date of delivery. You can extend the warranty for external cast-iron parts to 25 years from the date of delivery by
registering the product on jotul.com, and by prin ng the extended warranty card, within three months of the purchase. We recommend that you
store the warranty card together with your receipt. Jøtul AS also guarantees that steel components are free from material defects or produc on
faults at the me of purchase, for a period of 5 years from the delivery date.
The warranty applies on condi on that the stove has been installed by a qualifi ed fi er in accordance with the applicable laws and regula ons,
and that Jøtul's installa on and opera ng instruc ons are followed. Repaired products or replacement elements are guaranteed within the original
warranty period.
Jøtul warrants that the electronic components in Jøtul wood stoves are free from defects in materials or manufacturing for a period of two (2) years
from the date of purchase.
THE WARRANTY DOES NOT COVER:
• Damage to consumables such as burn plates, inner bo oms, smoke baffl es, gaskets, etc., which are damaged over me by normal wear and
tear.
• Damage resul ng from inadequate maintenance, overhea ng, the use of unsuitable fuel (examples of unsuitable fuel include, but are not
limited to, dri wood, impregnated wood, plank off cuts, chipboard) or wood that is too damp/wet.
• The installa on of op onal extras with the aim of rec fying local draught condi ons, air supply or other circumstances beyond Jøtul's control.
• Altera ons/modifi ca ons to the fi replace without Jøtul's consent or the use of non-original parts.
• Damage caused during storage at a distributor, transport from a distributor or during installa on.
• Products that are sold by unauthorised dealers in areas where Jøtul operates with a selec ve distribu on system.
• Associated costs (examples include, but are not limited to, transport, labour, travel) or indirect damage.
For pellet ovens, glass, stone, concrete, enamel and paint (examples include, but are not limited to, chipping, cracks, bubbles or discoloura on and
crazing), the right to make a complaint applies. This warranty is valid for purchases made within the European Economic Area (EEA). All warranty
claims must be submi ed to the authorised Jøtul dealer within a reasonable amount of me, and no later than 14 days from the me when the
fault or defi ciency was fi rst discovered. See the list of importers and dealers on our website: www.jotul.com/no/forhandlere/fi nn-forhandler.
If Jøtul is not in a posi on to fulfi l the obliga ons outlined in the above warranty terms, Jøtul will off er a replacement product with a similar hea ng
capacity free of charge.
Jøtul reserves the right to reject the replacement of parts or services if the warranty has not been registered online. The warranty does not aff ect
any rights in rela on to the applicable right to make a complaint. The warranty applies from the date of purchase, and only against a receipt/serial
number.
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