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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, xSeries 100 Type 8486," on page 49 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
Description
217-198-xxx
Could not establish drive parameters.
301-xxx-000
Failed keyboard test.
Note: After installing a USB keyboard, you
might have to use the Configuration/Setup
Utility program to enable keyboardless
operation and prevent the POST error
message 301 from being displayed during
startup.
302-xxx-xxx
Failed mouse test.
305-xxx-xxx
Failed video monitor test.
405-xxx-000
Failed Ethernet test on controller on the
system board.
42
IBM xSeries 100 Type 8486: Problem Determination and Service Guide
Action
1. Reseat the hard disk drive cable and check
terminators.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Hard disk drive cable
b. Hard disk drive
1. Reseat the keyboard cable.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Keyboard
b. (Trained service technician only) System
board
1. Reseat the mouse cable.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Mouse
b. (Trained service technician only) System
board
1. Reseat the monitor cable.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Monitor
b. (Trained service technician only) System
board
1. Make sure that Ethernet is not disabled in the
Configuration/Setup Utility program and that the
BIOS code is at the latest level.
2. (Trained service technician only) Reseat the
system board.
3. (Trained service technician only) Replace the
system board.
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