IBM xSeries 100 Problem Determination And Service Manual page 37

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, xSeries 100 Type 8486," on page 49 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
01298101 Bad update data for processor 1.
I9990301 Hard disk drive boot sector error.
I9990305 An operating system was not found.
I9990650 AC power has been restored.
Action
1. Update the BIOS code again (see "Updating the
firmware" on page 91).
2. (Trained service technician only) Reseat the
microprocessor.
3. (Trained service technician only) Replace the
microprocessor.
1. Reseat the hard disk drive cable.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Hard disk drive cable
b. Hard disk drive
c. (Trained service technician only) System
board
1. Make sure that a bootable operating system is
installed.
2. Run the hard disk drive diagnostic tests.
3. Reseat the following components:
a. Hard disk drive cable
b. CD or DVD drive cable
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Hard disk drive cable
b. Hard disk drive
c. CD or DVD drive cable
d. CD or DVD drive
e. (Trained service technician only) System
board
1. Reseat the power cord.
2. (Trained service technician only) Check for
interruption of the external power.
3. Replace the power cord.
21
Chapter 2. Diagnostics