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Troubleshooting Table(cont.)
Symptoms
Probable Cause
9. Water leaking
A. Connections are not secure.
from the valve.
CAUTION: Risk of
B. Seals are worn or damaged.
personal injury or
product damage.
C. Internal leak.
Turn off the main
power and water
supply.
10. Hot water only,
A. Hot and cold lines are reversed.
the valve shuts
down.
11. No Lights on
A. Not connected to valve.
interface.
B. No power to valve.
C. Faulty user interface.
12. Interface
A. Stuck button on interface.
Button Flashing (2
times a second).
B. Intermittent connection to valve.
C. Digital Mixing Valve fault.
D.Wrong interface connected .
13. Temperature
A. Over temperature error
Indicator and
Interface．button
flashing (2 times a
second).
14. Fault with
A. Faulty lead.
Remote Control.
B. Not connected to valve.
C. Faulty button.
15. All Interface
Button Flashing (2
times a second) &
Temperature
Indicator and
Interface button
flashing (2 times a
second)
CLEANING INSTRUCTIONS
All Finishes: Clean the finish with mild soap and warm water. Wipe entire surface completely dry with clean soft
cloth. Many cleaners may contain chemicals, such as ammonia, chlorine, toilet cleaner etc. which could
adversely affect the finish and are not recommended for cleaning.
Do not use abrasive cleaners or solvents on Kohler faucets and fittings.
1354659-2A-C
Recommended Action
A. Check all connections. Make adjustments
as needed.
B. Order a seal service pack and replace all
seals.
C. Unit requires overhaul. Contact your
Kohler Co. Authorized Service Representa-
tive.
A. Switch hot and cold water supply connec-
tions. Verify the hot water supply is
connected to the inlet marked "H" and the
cold water supply is connected to the inlet
marked "C."
A. Check connections, connect if needed.
B. Check power supply, connect if needed.
C. Contact your Kohler Co. Authorized
Service Representative.
A. Contact your Kohler Co. Authorized
Service Representative.
B. Check connections, connect if needed.
C. Contact your Kohler Co. Authorized
Service Representative.
D. Contact your Kohler Co. Authorized
Service Representative.
A. Contact your Kohler Co. Authorized
Service Representative.
A. Contact your Kohler Co. Authorized
Service Representative.
B. Check Connections, connect if needed.
C. Contact your Kohler Co. Authorized
Service Representative.
A. Turn off the mains power to the product &
reboot after 10 seconds. If the fault is not
rectified, then Contact your Kohler Co.
Authorized Service Representative.
12
Jumper
5
4
11
6
10
9
7
Apply a ring of
plumbers putty
8
or sealant
Pinch cock
6
4
5
7
8
10
11
12
13
14
15
1354659-2A-C
Check the Valve Installation
□ Turn on the water supply to the valve.
□ Check all connections for leaks and make any
adjustments as needed.
□ Disconnect the power from the valve.
□ Insert the jumper into either of the valve sockets.
□ Reconnect the power to the valve.
□ Wait 10 seconds for the valve to initialize; outlets
will activate.
□ Check all connections for leaks.
□ Disconnect the power and remove the jumper.
□ Reconnect the power to the valve for normal usage.
Install the Slide Bar
□ Select a suitable location to drill two holes on
finished wall according to dimensions and diameter of
anchors(4), the distance is 712mm. Press anchors
into holes.
□ Apply a ring of plumbers putty or sealant into the
groove on the backside of escutcheon(5). Position
escutcheon and post(6) over the mounting hole.
Install escutcheon and post to the wall with screw(7).
Loosely tighten the screw.
□ Hold slide bar up against the posts, adjust the
position of posts until the notch fits against slide bar.
Remove slide bar, tighten screws to secure the posts.
□ Thread the pin(8) into the post; tighten with a flat
blade screwdriver.
□ Align the hole of lock assembly(9) with the holes of
the slide bar. If needed, use a screwdriver to adjust
the position of the lock assemblies.
□ Insert pins through the holes of lock assemblies
and slide bar.
□ Secure slide bar by tightening the setscrews(10).
Press the cap(11) into each end of the slide bar.
NOTES: Ensure that all coupling nuts are tightened.
The height of handshower holder can be adjusted and
slide up and down by pressing the pinch cock.
Install Wall-mount Connection
To perform installation, installer must provide G1/2˝
nipple(12), it should extend 9~13mm beyond the
finished wall.
□ Apply tape or thread sealant to the nipple threads.
□ Install the escutcheon(13) onto the connection(14).
Thread and tighten connection to G1/2" nipple by
strap wrench. Adjust the position and ensure thread
outlet(15) faces down. Push escutcheon until it is
against the finished wall.
□ Flush both water supplies through connection for
about one minute to remove debris.
5
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