Printer Operation Problems (continued)
Symptom
Printer slows down.
The Alert LED flashes and
printing stops.
Media fault.
Test configuration label
does not print.
Printer is not
communicating, not
printing, or not printing
properly.
EasyCoder 4420 and 4440 Bar Code Label Printer User's Manual
Possible Causes
You have incorrectly set the image bands
or print speed.
Printer has aborted and reset the print
speed and image bands.
Printhead has overheated.
The printhead is up.
Sensor type set incorrectly.
You have incorrectly loaded the media.
Printer is out of media.
One of the sensors is incorrectly located.
Media type is set incorrectly.
You have incorrectly loaded the media.
Media fault.
You have configured the printer for self-
strip media.
Corrupt or incorrect information in the
printer memory.
Chapter 4 — Troubleshooting the Printer
Solution
Use PrintSet to change the image bands or
print speed settings.
Use PrintSet to change the image bands or
print speed settings.
Leave printer alone until it has time to cool
down. It will resume printing on its own.
Make sure the printhead is down. The head
lift lever should be almost straight up and
down (in the 1 o'clock position). Press the
Feed/Pause button to resume printing.
Configure the printer for the correct sensor,
either label gap or label mark sensor. Use
PrintSet to configure the correct sensor.
Try reloading the media. For help, see
"Loading Media Into the Printer" in
Chapter 1.
Load new media. For help, see "Loading
Media Into the Printer" in Chapter 1.
Adjust the label gap sensor or the label mark
sensor to the correct location for the label
stock you are using. For help, see "Adjusting
the Label Gap Sensor" or "Adjusting the
Label Mark Sensor" in Chapter 5.
Make sure the DIP switch for media type is
set correctly. For help, see "Configuring the
Serial Port for Communications" in
Chapter 2.
Try reloading the media. For help, see
"Loading Media Into the Printer" in
Chapter 1.
See possible media fault causes and solutions
above.
Set the printer to the default configuration
using the DIP switches. For help, see
"Connecting the Printer to a Power Source"
in Chapter 1.
Reset the memory to return the printer to its
default configuration. For help, see "Using
Memory Reset" in Chapter 6. After you reset
the memory, power off the printer and
return the DIP switches to the required
setting. For help, see "Configuring the Serial
Port for Communications" in Chapter 2.
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