IBM IntelliStation A Pro 6217 Service Manual page 59

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Machine Type 6217," on page 67 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by (Trained service technician only), that step must be performed only by a
trained service technician.
Error code Description
001-250-00n ECC Test logic Failed. See PCDR logs.
n = failing CPU. [1 - 4]
001-XXX-000 Failed core tests.
001-XXX-001 Failed core tests.
005-XXX-000 Failed video test.
011-XXX-000 Failed COM1 serial port test.
011-XXX-001 Failed COM2 serial post test.
Action
1. Restart the server.
2. Run the diagnostic test again.
3. (Trained service technician only) If problem still
exists, replace the failing microprocessor.
1. (Trained service technician only) Reseat the
system board.
2. (Trained service technician only) Replace the
system board.
1. (Trained service technician only) Reseat the
system board.
2. (Trained service technician only) Replace the
system board.
1. Make sure that the cable from the video port is
correctly connected to the system board.
2. Reseat the video adapter.
3. Replace the video adapter.
1. (Trained service technician only) Check the
loopback plug connected to the external serial
port.
2. (Trained service technician only) Check the
cable from the external port to the system
board.
3. (Trained service technician only) Reseat the
system board.
4. (Trained service technician only) Replace the
system board.
1. (Trained service technician only) Check the
loopback plug connected to the external serial
port.
2. (Trained service technician only) Check the
cable from the external port to the system
board.
3. (Trained service technician only) Reseat the
system board.
4. (Trained service technician only) Replace the
system board.
Chapter 2. Diagnostics
43