IBM IntelliStation A Pro 6217 Service Manual page 37

Table 3. POST error messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Machine Type 6217," on page 67 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by (Trained service technician only), that step must be performed only by a
trained service technician.
Error codes Description
187 The VPD serial number is not set.
Note: The system serial number is set in
the VPD EEPROM at the time of
manufacturing. If the system board has
been replaced, the system serial number will
be invalid and must be reset.
188 A vital product data (VPD) error occurred.
189 An attempt has been made to access the
computer with an incorrect passwords.
201 An error occurred during the memory
controller test. This error can be caused by:
v Incorrectly installed memory
v A failing memory module
v A system board problem
289 An error occurred during POST memory
tests and a DIMM was disabled.
Action
1. Restart the computer.
2. Update the BIOS code to set the serial number.
3. (Trained service technician only) Reseat the
system board.
4. (Trained service technician only) Replace the
system board.
1. Restart the computer.
2. Update the BIOS code.
3. (Trained service technician only) Reseat the
system board.
4. (Trained service technician only) Replace the
system board
Restart the computer and enter the administrator
password; then, run the Configuration/Setup Utility
program and change the power-on password.
1. If you just installed memory, make sure that the
new memory is correct for your computer.
2. Reseat the following components:
a. DIMM
b. (Trained service technician only) System board
3. Replace the following components one at a time,
in the order shown, restarting the computer each
time:
a. DIMM
b. (Trained service technician only) System board.
1. If you just installed memory, make sure that the
new memory is correct for your computer.
2. If the DIMM was disabled by the user, run the
Configuration/Setup Utility program, select
Memory Settings from the Advanced Setup
menu option and enable the DIMM.
3. Make sure that the memory is installed and seated
correctly.
4. Reseat the DIMM.
5. Replace the DIMM.
21
Chapter 2. Diagnostics