THORLABS MPH16-UC User Manual page 33

Motorized Pinhole Wheel, Uncoated
Chapter 8 Maintaining the MPH16-UC
Protect the MPH16-UC from adverse weather conditions. The MPH16-UC is not
water resistant.
The unit does not need regular maintenance. If you suspect a problem with the
MPH16-UC, please contact Thorlabs at Phone: 973-300-3000 or Email:
techsupport@thorlabs.com for assistance from an applications engineer.
Do not operate the motorized pinhole wheel with open side panel. No
8.1. Cleaning
Use a damp lint-free cloth to clean the unit.
DO NOT expose the unit to spray, liquids, or solvents. This may damage
8.2. Troubleshooting
Problem
Software Installation Failure
No Pinhole Wheel Recognized
Software Freeze or Software Not
Responding
No Light/Output from the MPH16-
UC Unit
Rev B, February 21, 2021
WARNING
regular maintenance is necessary.
CAUTION
the unit.
Chapter 8: Maintaining the MPH16-UC
Solution
Make sure you have administrative rights on
your computer. Otherwise, you cannot
install the software. Ask your system
administrator to give you the rights or to
complete the installation. Refer to the
Software Chapter on page 9
Check if the instrument is connected
to the computer.
Check the USB cable.
Check proper driver installation.
Power cycle the computer and the
MPH16-UC.
Follow all laser safety procedures. Turn off
the laser source. Restart the software.
Refer to the Alignment Chapter on page
25.
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