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4 TROUBLESHOOTING
This section will help you narrow down the source of any problem
you encounter.
WARNING
ELECTRICAL SHOCK HAZARD
Do not disassemble the Freedom HF. It does not contain any user-
serviceable parts. Attempting to service the unit yourself could
result in an electrical shock or burn.
Failure to follow these instructions can result in death, serious
injury, or equipment damage.
NOTE: To obtain service go to Contact Information on page 2.
Before contacting customer service, please work through the steps
listed below.
1. Check for any error codes displayed on the LCD screen. If a
message is displayed, record it before doing anything further.
2. As soon as possible, record the conditions at the time the
problem occurred so you can provide details when you contact
customer service for help. Include the following information:
WhatloadstheFreedomHFwasrunningorattemptingtorun
n
Whatthebatteryconditionwasatthetime(voltage,etc.)if
n
known
Recent sequence of events
n
975-0390-01-01
Any known unusual AC shore power factors such as low
n
voltage, unstable generator output, etc.
Whether any extreme ambient conditions existed at the
n
time (temperature, vibrations, moisture, etc.)
3. If your Freedom HF is not displaying an error code, check the
following to make sure the present state of the installation
allows proper operation:
Is the inverter/charger located in a clean, dry,
n
adequately ventilated place?
Are the battery cables adequately sized as
n
recommended in the Installation guide?
Is the battery in good condition?
n
Are all DC connections tight?
n
Are the AC input and output connections and wiring in
n
good condition?
Are the configuration settings correct for your particular
n
installation?
Are all disconnects and AC breakers closed and
n
operable?
Have any of the fuses blown in the installation?
n
4. Contact customer support for further assistance. Please be
prepared to describe details of your system installation and to
provide the model and serial number of the unit.
43
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Table of Contents
Troubleshooting
