Troubleshooting; General Troubleshooting Guidelines - Xantrex Freedom SW Series Owner's Manual

Troubleshooting

General Troubleshooting Guidelines

This section will help you narrow down the source of any
problem you may encounter. Please read the following
troubleshooting steps:
1. Check for a warning or fault message on the Xanbus SCP
or a fault code on the inverter information panel. If a
message is displayed, record it immediately.
2. As soon as possible, record the conditions at the time the
problem occurred. These details should include the
following information:
• Loads the Freedom SW was running or attempting to
run
• Battery condition at the time of failure (battery
voltage or temperature, for example), if known
• Recent sequence of events (for example, charging
had just finished, utility grid had failed but the
inverter did not come on)
• Any known unusual AC input factors such as low
voltage or unstable generator output
• Extreme conditions which may have existed at the
time (temperature or moisture, for example).
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3. Attempt the solution indicated in these guidelines.
4. If your inverter information panel or Xanbus SCP is not
displaying a Fault LED, check the following list to make
sure that the present state of the installation allows proper
operation of the unit. Read these guidelines carefully.
❐ Is the Freedom SW located in a clean, dry, adequately
ventilated area?
❐ Have the AC input breakers opened? If so, your pass-
through load may have exceeded the rating of one or
more of the input breakers.
❐ Are the battery cables adequately sized and short enough?
See the Installation Guide for more information.
❐ Is the battery in good condition and are all DC
connections tight?
❐ Are the AC input and output connections and wiring in
good condition?
❐ Are the configuration settings correct for your particular
installation?
❐ Are the display panel and the communications cable
properly connected and undamaged?
❐ Is the battery temperature sensor and its cable properly
connected and undamaged?
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