TROUBLESHOOTING
RO water looks "foamy" or "milky white".
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Possible Cause: There is air in the system.
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Possible Solution: Air intake in the system is normal after the first installation. From time-to-time air might enter the
systems through the network. This condition will return to normal after a while. There is no harm in using this water.
The RO unit is giving only little water.
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Possible Cause: There is not enough water mains pressure and the pump is not working.
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Possible Cause: Check to ensure inlet water pressure is sufficient and check that system is plugged in and powered.
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Possible Cause: The white ¼" connection hose might be twisted somewhere along the line.
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Possible Solution: Find and fix the twisted connection hose piece.
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Possible Cause: One or more of the pre-filters (Stage 1-3) is clogged and blocks the water.
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Possible Solution: Change clogged filter or all pre-filters (Stage 1-3).
Although the storage tank is full (heavy), no water comes from the RO faucet.
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Possible Cause: The air pre-charge of the RO water storage tank is too low or completely gone.
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Possible Solution:Empty the tank and recharge it to 6-7psi/0.4bar through the air valve using a suitable air pump/
compressor and pressure gauge.
The pump is running continuously.
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Possible Cause: Low-pressure Switch is defective.
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Possible Solution: Turn off the inlet water to the system. Change the low-pressure switch. Call your GWS representative
or licensed service technician.
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Possible Cause: Check-valve, shutoff valve or pump may be defective.
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Possible Solution: Turn off the inlet water to the system. Change the defective part. Call your GWS representative or
licensed service technician.
The RO unit makes loud noise.
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Possible Cause: The waste water connection hose may be blocked or twisted.
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Possible Solution: Find and fix the twisted connection hose piece.
16
INSTALLATION MANUAL
™
AquaWave
Classic Reverse Osmosis System