Chapter 05: Troubleshooting Guide And Warranty; Troubleshooting Guide; Warranty - Elecrow SQ101T User Manual

Chapter 05

5-1. Troubleshooting Guide

• This page deals with problems that can be corrected by a user. If the problem still persists after
you have tried these solutions, please contact customer support.
Problem
No Power
No Picture/No Signal
No Sound
Dark/Light Picture
Image is Blurred

5-2. Warranty

• ELECROW Monitors carry a one (1) year limited warranty from the purchase date. In order to
receive warranty service, proof of purchase of the ELECROW product is required. To obtain
warranty service, please contact Customer Support.
Troubleshooting Guide and Warranty
Possible Solutions
1. Make sure the power cord is plugged properly.
2. Press the power button to check if the monitor is ON.
1. Check whether the monitor and the signal output device are in
the ON mode.
2. Reconnect the signal cable.
3. Check if the signal is matched with the input function.
4. Connect another available output device/signal cable/monitor
to check whether the issue is caused by the output device
hardware, the video signal to the monitor or the monitor itself.
1. Adjust the volume settings via the button.
2. Check whether the headphone is inserted.
3. The silencer is working.
Adjust the Brightness settings via the button.
Select the correct resolution.
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