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Chapter 1 Maintenance
8.4
When ESXi is Started
[?]
Unable to start ESXi:
Are Hard Disk Drives properly installed?
→ Install Hard Disk Drives properly.
Is the internal SAS cable connected to Hard Disk Drive correctly?
→ Connect the SAS cable properly.
If the SAS cable is not recognized as connected although the above action has been taken, the
Hard Disk Drive may be faulty. Contact your sales representative.
Is the EXPRESSBUILDER DVD inserted?
→ Eject the EXPRESSBUILDER DVD and reboot.
Is a Flash FDD connected to the server?
→ Take out the Flash FDD and restart the server.
[?]
Machine repeats rebooting at startup:
Is the value of [OS Boot Monitoring] in the BIOS setting appropriate?
→ Change the value of [OS Boot Monitoring] to suit your environment. Refer to Chapter 3 (1. System
BIOS) for details.
[?]
Wake On LAN does not function:
Is the AC power supplied to both CPU/IO modules?
→ If the AC power supplied to only one of the CPU/IO module, Wake On LAN may become
unavailable. Supply the AC power to both of CPU/IO modules.
Is Hub/Client fixed as 1000M?
→ Check the following configurations:
– Set the Hub as "Auto-Negotioation".
– Set the Client as "Auto-negotiate best speed".
Do you send Magic Packet to only one of the duplexed LAN?
→ If you use Wake On LAN under duplexed LAN, you need to send Magic Packets to all of the
duplexed LAN pair(s).
→ This server uses the Locally Administered Address which you set in LAN teaming as MAC address
during OS running. If the server does not wake with MAC address of each CPU/IO modules, you
should use the Locally Administered Address.
Did you send Magic Packet to 10G LAN connector?
→ Wake On LAN feature is not supported for the 10G LAN connector.
[?]
Fail to duplex CPUs:
→ Check if the memory configuration is correct.
→ Check if third-party CPUs or memory (DIMM) are used.
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Important
For both Hub/Client, you cannot use Wake On LAN feature from standby state with
the 1000M fixed configuration.
Express5800/R320d-E4, R320d-M4 Maintenance Guide (VMware 5.5)
8. Troubleshooting
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