Customer Services; Product And Serial Numbers - Electrolux SWISSLINE TW SL5M 100 Instructions For Use Manual

The drying takes too long:
X Clean filter (see chapter «Starting the programme»).
X Power failure (note lock times of EW).
The laundry is not dry after the maximum
possible settings:
X Drum is overloaded (see chapter «Programme table»).
X Laundry not sufficiently spun.
X Insufficient room ventilation (open a window or
door).
X The filter is blocked with fluff or scale deposits (see
chapter «Starting the programme»).
Drum lighting does not work:
X Faulty light bulb. For safety reasons, the lamp should
only be replaced by customer services or a specialist.
Dampness in the room increases significantly:
X The room does not have sufficient ventilation.
Ensure adequate ventilation.
Door does not open:
X If no power is available to open the door, you can
open the door manually by pressing next to the door
lock.
Washing is wrapped up:
X Use special programmes «Bed clothes» or «Towel-
ling».
67

Customer Services

Before you call customer services, check whether you
can rectify the problem yourself (see chapter «Problems»).
If advice is required, costs may be incurred if a service
technician is required, even during the guarantee period.
If you cannot rectify a problem yourself, unplug the
machine or switch it off at the wall and call customer
services.
Dial the central customer services number (see back
cover). You will be automatically connected to the
customer ser vices branch for your region.
Give customer services product and serial numbers.
You will find this information on the type label on the
inside of the door.
Note the numbers for your machine here.
Product No.
Serial No.
Warranty
For each product we provide a two-year guarantee from
the date of purchase or delivery to the consumer (with a
guarantee certificate, invoice or sales receipt serving as
proof).
The guarantee covers the costs of materials, labour and
travel.
The guarantee will lapse if the operating instructions and
conditions of use are not adhered to, if the product is
incorrectly installed, or in the event of damage caused by
external influences, force majeure, intervention by third
parties or the use of non-genuine components.