caused by inadequate installation or assembly, lack
of maintenance or failure to respect the
assembly instructions or directions for use.
9. Defects that result from repairs or measures
carried out by people who are not qualified or
expert or defects that result from the addition of
non-original ccessories or spare parts are not
covered by the guarantee.
10.Appliances that are easy to transport may be
delivered or sent to the consumer services
department. Home repairs are only anticipated for
bulky appliances or built-in appliances.
11. If the appliances are built-in, built-under,
fixed or suspended in such a way that removing
and replacing them in the place where they are
fitted takes more than half an hour, the costs
that result therefrom will be charged for. Connected
damage caused by these removal and replacement
operations will be the responsibility of the user.
12. If, during the guarantee period, repairing the
same defect repeatedly is not conclusive, or if the
repair costs are considered disproportionate, in
agreement with the consumer, the defective
appliance may be replaced with another appliance of
the same value. In this event, we reserve the right to
ask for a financial contribution calculated according
to the length of time it has been used.
13. A repair under guarantee does not mean that
the normal guarantee period will be extended nor
that a new guarantee period begins.
14.We give a twelve month guarantee for
repairs, limited to the same defect.
15. Except in the event where liability is legally
imposed, this declaration of guarantee terms excludes
any compensation for damage outside the appliance
for which the consumer wishes to assert his rights.
In the event of legally admitted liability,
compensation will not exceed the purchase
price paid for the appliance. These guarantee
terms are only valid for appliances purchased
and used in Belgium. For exported appliances,
the user must first make sure that they satisfy
the technical conditions (e.g.: voltage,
frequency, installation instructions, type of gas,
etc.) for the country concerned and that they can
withstand the local climatic and environmental
For appliances purchased abroad, the user must first
ensure that they meet the qualifications required in
Belgium. Non-essential or requested adjustments
are not covered by the guarantee and are not
possible in all cases. Our consumer services
department is always at your disposal, even after the
guarantee period has expired.
guarantee/customer service electrolux 29
A A d d d d r r e e s s s s f f o o r r o o u u r r c c o o n n s s u u m m e e r r s s e e r r v v i i c c e e s s
d d e e p p a a r r t t m m e e n n t t
B B e e l l g g i i u u m m
L L u u x x e e m m b b o o u u r r g g
Rue de Bitbourg. 7
L-1273 Luxembourg- Hamm
Consumer 00352 00352
42 431- 42 431-