Terms Of Warranty - ENSIM SENSORS ISS 04 Operating Manual

3. Failure Detection
Breakdown
Low Level Alarm
does not switch
High Level Alarm
does not switch
Pump does not activate
Pump activates very frequently Length of pump start-stop tips are very near.
Pump does not stop
If you find an error, try to eliminate it by using this table or send the instrument to our service address for repair.
The instrument should be repaired only by authorized service!
4. Disassembly of Instrument
Instrument should be disassembled while feeding and pressure is not available!
5. Service
The instrument does not require maintenance. If it is desired, residue accumulated inside should be blown according to kind
of fluid and instrument can be cleaned with soft cleaning solutions. Measures should be taken during the disassembly.
6. Recalibration
Calibration is not required during long period useful life of a level switch.
7. Repair – Manufacturer Address
If irreparable breakdowns occur, the instrument should be sent to us for repair purpose. Before this, the instrument should be
cleaned carefully and packaged so as not to be broken. Furthermore, you should also add a detailed explanation which
describes the breakdown while instrument is sent. If your instrument contacts with harmful substances, decontamination
report should be also sent additionally. In the event that instrument does not have any decontamination report or our service
department has doubts about instrument, repair process will not start until an acceptable report is sent.
If the instrument contacts with hazardous substances, necessary measures should be taken for decontamination!
Service -Manufacturer Company Name and Address:
LONCA MAK. SAN. TÝC. A.Þ.Ferhatpaþa Mahallesi Gazipaþa Caddesi No:104 A 34888 Ataþehir / ÝSTANBUL - TÜRKÝYE
Tel:+90 216 505 05 55 Faks:+90 216 515 45 84 E-Mail: lonca@ensim.com.tr Web: www.ensim.com.tr
8. Disposal
The instrument should be disposed according to 2002/96/EC and 2003/108/EC European Directives (waste electrical and
electronic instruments). Waste electrical and electronic equipment should not be mixed with domestic wastes!
If the instrument has contacted with harmful substances, special attention should be paid for its disposal!

9. Terms of Warranty

The instrument has warranty legally for 24 months after delivery date. Warranty demands are not accepted in case of
inappropriate operation, damage on the instrument or any modification on the instrument.
10. Terms of Return
In the return of materials, user should send an open list related to damage or problem, malfunction of the material
to be returned or its operation in the different modification, with the instrument. If it is required to return the
material, used in the dangerous, corrosive or toxic fluid, in this case, used part should be cleaned very carefully.
Security of personnel should be ensured. All products to be returned should be sent to our company address, which
we have stated.
Probable
Power Supply absent.
Earth connection is weak or absent.
Conductivity is too low.
Electronics card is defect.
Length of LL tip is too short.
Length of HL tip is too long.
Contact of HL relay is defect.
HL tip of electrode short-circuited to earth.
Electronics card is defect.
Electrode is mounted without cutting tips.
S1 is not assigned for true configuration.
The "pump start tip of electrode"
has earth connection.
Electronics card is defect.
ÝlConductivity is too low.
Earth connection to vessel is too weak.
Pump – stop tip connection is defect.
Failure detection/correction
Apply power.
Remount electrode using copper ring.
Switch S1 (1-4) "OFF". Consult factory if conductivity is <1uS/cm).
Change electronics pcb.
Electrode tip has been cut not suitably. Change Electrode.
Re-cut the HL tip suiyably.
Consult factory. Use additional relay for High Level connection.
Consult factory.
Change electronics pcb.
Cut the tips suitably.
Re-check the purpose of electrode and re-configure S1.
Clean electrode tips. Consult factory if the fault continues.
Change electronics pcb.
Cut the tips with a difference of 4cm(reasonably big boilers)
or 10cm (small boilers<1t/h) at least.
Switch S1 (1-4) "OFF". Consult factory if conductivity is <1uS/cm).
Clean the mounting surface and remount electrode using copper ring
Check the cable from p-stop tip of electrode, repair if defect.
IT IS NOT possible to repair the connection at the plant,
if the cable-tip is breaked off inside the body.
Consult factory if this is the situation.
Don't pull by force the cables coming out from the body!
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