Cisco SPA525G User Manual
  1. Manuals
  2. Brands
  3. Cisco Manuals
  4. IP Phone
  5. SPA525G - Small Business Pro IP Phone VoIP
  6. User manual

Cisco SPA525G User Manual

Small business pro
Hide thumbs Also See for SPA525G:
Table of Contents

Advertisement

Quick Links

Download this manual See also: Administration Manual, User Manual
USER GUIDE
Cisco Small Business Pro
IP Phone SPA525G (SIP)

Advertisement

Table of Contents
loading

Related Manuals for Cisco SPA525G

Summary of Contents for Cisco SPA525G

  • Page 1 USER GUIDE Cisco Small Business Pro IP Phone SPA525G (SIP)

  • Page 2: Federal Communication Commission Interference Statement

    Cisco Stackpower, Cisco StadiumVision, Cisco TelePresence, Cisco WebEx, DCE, and Welcome to the Human Network are trademarks; Changing the Way We Work, Live, Play, and Learn and Cisco Store are service marks; and Access Registrar, Aironet, AsyncOS, Bringing the Meeting To You, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA,...

  • Page 3: Important Note

    This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. © 2009 Cisco Systems, Inc. All rights reserved. OL-18193-02...

  • Page 4: Table Of Contents

    Using Phone Hardware and Accessories Using the Speakerphone Using Wired and Wireless Headsets Connecting the Headset Connecting Bluetooth Headsets Using a Headset with Your IP Phone Switching Between the Handset/Headset/Speakerphone During a Call Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 5: Fcc And Ic Statement

    Adjusting Call Volume and Muting Adjusting Call Volume Using Mute Putting a Call on Hold Resuming a Call Ending a Call Transferring Calls Performing an Attended Transfer Performing an Unattended (Blind) Transfer Redialing Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...
  • Page 6 Deleting an Entry from the Call History Lists Saving a Call History List Number to Your Directory Setting or Changing a Phone Password Logging In and Logging Out of Your Phone Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...
  • Page 7 Changing the Phone Wallpaper Using Ring Tones Accessing Weather and News on Your Phone Accessing Weather Information Accessing News Configuring Date and Time Parameters on Your Phone Using Star Codes Restarting Your Phone Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...
  • Page 8 Connecting the SPA932 Attendant Console to the SPA525G IP Phone Connecting a Single SPA932 Connecting an Additional SPA932 Using the SPA932 Attendant Console with Your SPA525G IP Phone Monitoring the SPA932 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...
  • Page 9 Contents Appendix A: Where to Go From Here Product Resources Related Documentation Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 10: About This Document

    This guide describes the concepts and tasks necessary to use and configure your Cisco SPA525G IP Phone. The SPA525G features vary, depending on the type of call control system that you NOTE are using. This document describes using the SPA525G with a SIP phone system, such as the Cisco SPA9000 Voice System or a Broadsoft or Asterisk system.

  • Page 11: Finding Information In Pdf Files

    Cisco.com. Finding Information in PDF Files The SPA525G documents are published as PDF files. The PDF Find/Search tool within Adobe® Reader® lets you find information quickly and easily online. You can perform the following tasks: •...
  • Page 12 OK. c. If you want to specify additional search criteria, click Use Advanced Search Options, and choose the options you want. d. Click Search. Cisco Small Business Pro SPA525G (SIP) User Guide...
  • Page 13 When the Results appear, click + to open a folder, and then click any link to open STEP 4 the file where the search terms appear. For more information about the Find and Search functions, see the Adobe Acrobat online help. Cisco Small Business Pro SPA525G (SIP) User Guide...

  • Page 14: Chapter 1: Getting Started

    Entering Numbers and Text in Fields, page 20 • Using Phone Hardware and Accessories, page 21 The SPA525G features vary, depending on the type of call control system you are NOTE using. This document describes using the SPA525G with a SIP phone system, such as the Cisco SPA9000 Voice System or a Broadsoft or Asterisk system.

  • Page 15: Overview Of The Cisco Spa525G Ip Phone

    Overview of the Cisco SPA525G IP Phone Overview of the Cisco SPA525G IP Phone The Cisco SPA525G IP Phone is a full-featured VoIP (Voice over Internet Protocol) phone that provide voice communication over an IP network. It provides traditional features, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail.

  • Page 16: Caring For Your Phone

    Getting Started Overview of the Cisco SPA525G IP Phone The SPA525G has a 320 x 240 color, 3.2" inch LCD screen and provides up to five telephone extensions. It provides the following hardware features: • 2 Ethernet 10/100 Mbps ports •...

  • Page 17: Understanding Your Phone's Lines And Buttons

    Pick up to answer or place calls. Speaker Speaker for phone. Message Waiting When lit: Indicator • Red—You have a new voice mail message. • Flashing Red—You have an incoming call. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...
  • Page 18 Mute button Press to mute or unmute the phone. When the phone is muted, the button glows red. A flashing red mute button indicates that the phone has no network connectivity. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 19: Softkey Buttons

    Softkey Buttons The four softkey buttons have different functions depending on the phone screen or menu that is shown. The following table shows the SPA525G softkey buttons that are available (in alphabetical order). Table 2 SPA525G Softkey Buttons...
  • Page 20 “Putting a Call on Hold,” on page More Access additional softkeys. Next Moves to the next item in a list (for example, a song in the MP3 Playlist). Option Enters a sub-menu. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...
  • Page 21 “Transferring Calls,” on page Unpark Connects to a parked call. See “Parking a Call,” on page View Displays more information about a selected item. XferLX Transfers existing active calls on the phone. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 22: Using The Keypad And Buttons With Menus

    Use the navigation button to scroll up or down through the menu items, and then press the Select softkey button or the center Select button to choose the highlighted item. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 23: Entering Numbers And Text In Fields

    # + - = ( ) { } Use the delChar softkey button to backspace and delete the last character. Use the Option > Clear softkey button to remove the entire entry. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 24: Using Phone Hardware And Accessories

    ”Connecting Bluetooth Headsets” section on page • For wireless, non-Bluetooth headsets (such as Plantronics or Jabra): Connect the headset’s telephone cord into the telephone port on the back of the SPA IP Phone. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 25: Connecting Bluetooth Headsets

    Arrow key to enter the profile screen. Press Scan to scan for your headset. STEP 2 In the list of found devices, select your headset and press the Select button to edit STEP 3 the profile. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 26: Using A Headset With Your Ip Phone

    Any of these audio devices can be used during a call. Only one device can be used at a time. The handset can be on the hook when using the speakerphone or headset function. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...
  • Page 27 To switch from the speakerphone to a headset, press the Headset button. To switch from the speakerphone to the handset, pick up the handset. To switch from the headset to the speakerphone, press the Speakerphone button. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 28: Chapter 2: Installing Your Phone

    Installing Your Phone This chapter describes how to install and connect your Cisco SPA525G IP Phone. It contains the following sections: • Before You Begin, page 26 • Connecting the Handset, page 26 • (Optional) Attaching the Desk Stand, page 28 •...

  • Page 29: Before You Begin

    NOTE: The RJ-11 port marked “AUX” is reserved for connection with the SPA932 Attendant Console that works with the SPA525G. It is not for use as a telephone line port. CAUTION: Do not plug a telephone line cord into the port marked “AUX.”...
  • Page 30 Installing Your Phone Connecting the Handset Figure 1 Cisco SPA525G IP Phone Connections Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 31: (Optional) Attaching The Desk Stand

    Slide the bottom tabs into the slots STEP 2 Lightly press down on the top of the desk stand. It should easily slide into the top STEP 3 slots. Do not force. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 32: (Optional) Mounting The Phone To The Wall

    To attach the Mounting Bracket (MB), align the two cleats on the MB with the holes STEP 1 in the phone’s base. Orient the MB such that the phone’s Ethernet and handset ports are accessible STEP 2 after installation. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...
  • Page 33 (Optional) Mounting the Phone to the Wall Push the MB onto the phone’s base. Slide the MB upwards to lock it in place. STEP 3 Plug in the Ethernet and power cables. STEP 4 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 34: Reverse The Handset Retention Tab

    Push the latch in. STEP 1 Slide the retention tab up until it detaches from the phone. STEP 2 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 35: Connecting Your Phone's Power

    27, item #2. NOTE: The SPA525G does not ship with a power supply. If you are not using Power over Ethernet (PoE), you must order the PA-100 power supply separately from Cisco. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 36: Connecting Your Phone To The Computer Network

    Wireless-G client. Connecting Your Phone to the Wireless Network The PC port is not supported in wireless operation. The PC port is only supported NOTE in a wired operation. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 37: Determining Your Wireless Router Security Type

    Installing Your Phone Connecting Your Phone to the Computer Network The Cisco SPA 525G phone supports a direct connection to the wireless network. Before setting up the wireless network, you need to know the wireless security type for your router. The SPA525G works with the following security types: •...
  • Page 38 The following example shows WEP information for a Linksys WRV200 router: If your router is using WPA, note the WPA shared key, or passphrase that you need to enter later. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...
  • Page 39 Scroll to Network Configuration and press Select. STEP 3 In the Wi-Fi field, press the Left or Right Arrow key to turn Wi-Fi . Press the Save STEP 4 softkey. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 40: Using Wi-Fi Protected Setup With The Spa525G

    If required, enter the user name and password. (By default, Linksys routers typically use “admin” for the user name and “admin” for the password.) d. View the Wireless tab or screen. Locate the Wireless Protected Setup configuration menu. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 41: Manually Adding A Wireless Profile On The Spa525G

    Enter the PIN into the field that allows you to setup wireless devices using a PIN. Save your changes. g. On the SPA525G, with PIN Configuration highlighted, press Select. To add the connection as a profile, press OK. Your phone may reboot before the Wi-Fi connection is working.
  • Page 42 WEP—Wired Equivalent Privacy: You must enter the Default Transmit Key, Key Type and Length, and the keys. • WPA PSK or WPA2 PSK: You must enter the Cipher Type (TKIP or AES CCMP) and the shared key. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 43: Uploading Security Certificates To The Phone

    Security Mode to set the security options (WPA Enterprise or WPA2 Enterprise). Scroll to Root Certificate and press the Right Arrow key. All files in the “ca” folder STEP 5 are displayed. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 44: Verifying Phone Startup

    Verifying Phone Startup After receiving power and network connectivity, the phone executes a boot-up sequence. During this sequence, the display shows the Cisco logo. All of the lights on the phone will flash. After the sequence, which should take about five seconds, the phone will display the standard menu for the phone.
  • Page 45 Upgrade using the Cisco SPA9000 Voice System Setup Wizard (if your Cisco phone is part of a Cisco SPA9000 Voice System network). See the SPA9000 Voice System Setup Wizard User Guide Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 46: Chapter 3: Using Basic Phone Functions

    Using Basic Phone Functions This chapter describes how to use the basic functions of your SPA525G IP phone. It includes the following sections: • Placing or Answering a Call, page 44 • Adjusting Call Volume and Muting, page 45 •...

  • Page 47: Placing Or Answering A Call

    The call in progress is put on hold and the incoming call is answered. To return to the first call, select it using the Up Arrow or Down Arrow key and press the Resume softkey. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 48: Using Dial Assistance

    The button lights red. Press the Mute button again to unmute. Putting a Call on Hold To put a call on hold, press the Hold button. A series of beeps indicates the call is on hold. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 49: Resuming A Call

    Attended—You call the person to whom you are transferring the call and speak to them before transferring the call. • Blind—You transfer the call without speaking to the other party to which you are transferring the call. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 50: Performing An Attended Transfer

    Press the Redial button and select the desired number. STEP 1 (Optional) Press EditDial to select a number and modify it (for example, to add an STEP 2 area code). Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 51: Viewing And Returning Missed Calls

    If the LCD screen shows a missed call, press the Missed softkey to view a list of missed calls. • If the LCD screen does not show a missed call: a. Press the Setup button. b. Scroll to Call History and press Select. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 52: Turning The Missed Calls Shortcut On And Off

    IP Phone Web Interface; see the ”Configuring Call Forwarding” section on page To forward calls: Press the Setup button. STEP 1 Scroll to User Preferences and press Select. STEP 2 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 53: Forwarding Calls To A Single Number

    Enter “vm” for voice mail, or a number to which to forward all calls; for example, STEP 2 another extension, or an outside line. If forwarding calls to an outside line, be sure to enter any access and area codes required. Press Save. STEP 3 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 54: Forwarding Calls When You Don't Answer The Phone

    The call is forwarded to the call forward destination for the phone. If no call forward destination is set, the phone simply stops ringing. You can activate Do Not Disturb for all incoming calls or for a call that is currently ringing. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...
  • Page 55 Press the Setup button and select User Preferences. Then: Choose Call Preferences. STEP 1 Do Not Disturb Scroll to STEP 2 Press the Right Arrow key to turn Do Not Disturb Off. STEP 3 Press Save. STEP 4 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 56: Configuring Call Waiting

    To pick up a call ringing at an extension in your group: Press GrPickup. The phone displays any extensions in the group that have ringing STEP 1 calls. Choose the call you want to pick up and press Dial. STEP 2 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 57: Parking A Call

    To unpark a call, you can either press the flashing green “park” line button on your phone (if configured), use the Unpark button (if you know the park line number), or view a list of parked calls and unpark it from the list. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 58: Placing A Three-Way Conference Call

    Press the Conf button again. All three parties are connected in the conference call. STEP 3 When you hang up, the other two parties are disconnected. To keep the other parties in a call, but disconnect yourself from the call, press Join. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 59: Using The Phone Directories

    Press Select. STEP 2 Using the Phone Directories The SPA525G IP phone provides several different types of phone directories, depending on the phone model and what the system administrator has set up for the company. In general, the phones provide the following types of directories: •...

  • Page 60: Adding A New Contact

    Input IP. To enter a star code, press Option and select Input Star Code. (See “Using Star Codes,” on page 81.) To clear all characters from an entry, press Option and select Clear. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 61: Copying A Contact

    In the Personal Address Book screen, scroll to highlight a contact. STEP 1 Press Option and select Copy. STEP 2 Press Option again and select Paste. STEP 3 Edit any necessary fields and press Save. STEP 4 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 62: Searching For A Contact

    Press the center Select button to choose the contact and edit the numbers in the entry. Use the delChar key to delete numbers individually, or press Option and choose Clear to delete all numbers and start over. Press Save when finished. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 63: Using The Corporate Directory

    Choose the type of search to perform and press Select: STEP 3 • Simple Search: Enter a last name and press Search. A first name may be required if too many results are found for the last name. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 64: Using The Call History Lists

    STEP 1 Scroll to Call History and press Select. STEP 2 Scroll to the Call History list you want to delete. STEP 3 Press Option and select Delete List. STEP 4 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 65: Calling From The Call History Lists

    STEP 2 Press Select. The Address Book entry screen appears. STEP 3 Edit the information (if desired) and press Save again. The entry is added to your STEP 4 directory. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 66: Setting Or Changing A Phone Password

    After you’ve set a password, you can log in and out of your phone. Logging out leaves the phone locked so that no one can access the directory, call history, user preferences, and other features on your phone. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 67: Accessing Voicemail

    Messages button automatically dials your voicemail system. If you need to change the number for your voicemail (for example, if your phone is not part of a Cisco SPA9000 Voice System and you have external voicemail), perform the following steps: Press the Setup button.
  • Page 68 Using Basic Phone Functions Accessing Voicemail Enter the number to dial for voicemail. For a Cisco SPA9000 Voice System, this is STEP 5 normally “vmm.” For an external system, enter the phone number, including any digits you must dial to reach an outside line.

  • Page 69: Chapter 4: Using Advanced Phone Features

    Using Advanced Phone Features This chapter describes how to configure advanced features on your Cisco SPA525G IP phone. It contains the following sections: • Configuring Privacy and Security Features, page 67 • Creating and Using Speed Dials, page 69 •...

  • Page 70: Configuring Privacy And Security Features

    To block anonymous calls: Press the Setup button. STEP 1 Scroll to User Preferences and press Select. STEP 2 Select Call Preferences. STEP 3 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 71: Using Secure Call

    With the secure call feature, the active call is encrypted so that others cannot eavesdrop. Before enabling Secure Call, ask your phone administrator if Secure Call is available. Your phone must be part of a Cisco SPA9000 Voice Network and your service NOTE provider must install a mini-certificate to enable this feature.

  • Page 72: Creating And Using Speed Dials

    STEP 5 To select a contact from the Address Book, press Option and select Select From Address Book. Scroll to choose the contact and press Select. Press Save. STEP 6 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 73: Playing Mp3 Files On Your Phone

    Your phone administrator may set up line buttons to access the MP3 player on your phone. If this has been configured on your phone, press the appropriate line button to connect to the MP3 player. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 74: Creating The Playlist

    Using Advanced Phone Features Playing MP3 Files on Your Phone Creating the Playlist The MP3 playlist on the SPA525G is limited to 48 songs. NOTE Connect a USB storage device to your PC. STEP 1 Create a directory named “mp3” on the USB device and copy the audio files into STEP 2 that directory.

  • Page 75: Changing The Left And Right Channel For Stereo Headsets

    Changing the Left and Right Channel for Stereo Headsets When using a stereo headset inserted into the SPA525G, you may need to switch the audio left and right channels to hear the correct audio channel in the right or left ear.

  • Page 76: Using The Paging Feature

    You do not have to accept the page. Your phone must be part of a Cisco SPA9000 Voice Network to use this feature. NOTE Paging Another Phone To page another phone, dial *96 plus the extension of the phone you are paging.

  • Page 77: Configuring Auto Answer

    In addition, if your phone administrator has configured it, you can press the same line button (4) to speed dial Bob’s extension, or to pick up a ringing call at his extension. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 78: Customizing Your Lcd Screen

    Scroll to Backlight Timer. Enter the number of seconds before the display should STEP 5 shut off after the phone is idle. Press Save. STEP 6 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 79: Configuring The Phone Screen Saver

    Changing the Phone Wallpaper You can change the background picture on your phone to one stored in the phone, or to one on a USB memory device attached to the phone. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 80: Using Ring Tones

    Each extension of your phone can have a different ring tone. To change a ring tone: Press the Setup button. STEP 1 Scroll to User Preferences and press Select. STEP 2 Scroll to Audio Preferences and press Select. STEP 3 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 81: Accessing Weather And News On Your Phone

    Your phone administrator may set up line buttons to access weather and news on your phone. If this has been configured on your phone, press the appropriate line button to connect to the service. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 82: Accessing Weather Information

    To move entries up or down in the list or delete an entry, select the city you want to STEP 2 move, press Option, and choose Move Up, Move Down, or Delete. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 83: Accessing News

    Daylight Saving—Adjusts the time on your phone at the twice-yearly adjustment intervals for Daylight Saving Time. Press the Right Arrow key to turn Daylight Saving Time to On or Off. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 84: Using Star Codes

    Using Star Codes The SPA525G supports numerous “star codes” to access phone supplementary services. These codes, which start with *, are entered before dialing a telephone number and provide services. For example, to block caller ID (star code 67), you would dial *67, followed by the telephone number you are calling.
  • Page 85 Configure the phone to prefer the G711u codec for all calls. 017111 Configure the phone to prefer the G711a codec for all calls. 027110 Force the phone to use the G711u codec for all calls. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 86: Restarting Your Phone

    Configure the phone to prefer the G726r32 codec for all calls. 0272632 Configure the phone to force the G726r32 codec for all calls. *Requires that your SPA525G phone be part of a Cisco SPA9000 Voice System network. **Requires that the paged extension be part of a Cisco SPA9000 Voice System network.

  • Page 87: Viewing Network Information

    STEP 3 • Network Type • Network Status • Addressing Type • IP Address • Subnet Mask • Default Router • Primary DNS • Secondary DNS • MAC (Hardware) Address Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 88: Viewing Phone Line And Extension Information

    Scroll to Status and press Select. STEP 2 Scroll to Peripheral Status and press Select. You can view the following STEP 3 information: • USB Status • Attendant Console Status Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 89: Viewing The Wireless Connection Status

    You should not change these settings or perform these actions unless directed to do so by your phone administrator. Settings Menu Network Configuration: • Connection Type • Static IP Address Settings • • VLAN • VLAN ID • Multicast Address Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...
  • Page 90 Using Advanced Phone Features Advanced Menus for Technical Support Personnel Device Administration: • Factory Reset • Custom Reset • Profile Rule • Call Control Settings Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 91: Chapter 5: Using The Web Interface

    Using the Web Interface The Cisco SPA525G provides a web interface to the phone that allows you to configure some features of your phone using a web browser. This chapter contains the following sections: • Configuring Your Address Book, page 89 •...

  • Page 92: Logging In To The Web Interface

    Phone and User tabs. Click the tab names to switch between these tabs. Configuring Your Address Book The Cisco SPA525G phone provides an address book for you to store and view frequently dialed numbers. The address book appears on your phone, and you can dial numbers from the directory.

  • Page 93: Setting Do Not Disturb

    Use the Do Not Disturb feature to prevent incoming calls from ringing your phone. If you have voice mail configured, incoming callers immediately reach voice mail. If voice mail is not configured, callers hear a busy signal or message. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 94: Configuring Call Forwarding

    CFWD No Ans Delay—Number of seconds to delay forwarding calls, if there is no answer at your phone. Enter the number of seconds to delay. At the bottom of the page, click Submit All Changes. Your phone reboots. STEP 3 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 95: Configuring Call Waiting

    In the Voice tab, User menu, under Supplementary Services, locate the Block CID STEP 2 Setting field. Choose yes or no to enable or disable. STEP 3 At the bottom of the page, click Save All Settings. Your phone reboots. STEP 4 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 96: Blocking Anonymous Calls

    (Optional) To add a call from one of these lists to your address book, click the STEP 3 Address Book icon under the Add column. Edit any information and press Submit All Changes. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 97: Creating Speed Dials

    To manually enter a Wi-Fi profile, choose Wi-Fi Profile from the Wi-Fi Device list STEP 4 and proceed to the next section. To use WPS, choose Wi-Fi Protected Setup and follow the on-screen instructions Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 98: Configuring Bluetooth

    If found, your device appears in the Bluetooth Device List. STEP 5 Click the name for your device. STEP 6 Enter your PIN and press Submit All Changes. STEP 7 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 99: Upgrading Firmware

    Choose the Firmware Upgrade tab. STEP 2 Click Firmware Upgrade Window. STEP 3 Browse to select the firmware file from your PC. Click Submit. The firmware is STEP 4 installed and your phone reboots. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 100: Chapter 6: Using The Spa932 Attendant Console

    SPA525 with the attachment arm provided. It obtains power directly from the SPA525 and does not require a separate power supply. Two SPA932 units can be attached to a single SPA525 to monitor a total of 64 separate lines. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 101: Connecting The Spa932 Attendant Console To The Spa525G Ip Phone

    Connecting a Single SPA932 Turn both the SPA525G and SPA932 face down. STEP 1 Align the hole in the SPA525G alignment recess with the hole on the attachment STEP 2 arm. Using the attachment arm screw, secure the attachment arm to the SPA525G.
  • Page 102 Using the SPA932 Attendant Console Connecting the SPA932 Attendant Console to the SPA525G IP Phone Align the hole in the SPA932 alignment recess with the hole on the attachment STEP 4 arm. Using the attachment arm screw, secure the attachment arm to the SPA932.
  • Page 103 Using the SPA932 Attendant Console Connecting the SPA932 Attendant Console to the SPA525G IP Phone Locate the AUX IN port on the back of the SPA932. Connect one end of the STEP 6 auxiliary cable to this port. IMPORTANT: Do not plug a telephone line cord into an AUX port.
  • Page 104 Using the SPA932 Attendant Console Connecting the SPA932 Attendant Console to the SPA525G IP Phone Locate the AUX port on the back of the SPA525G. Connect the other end of the STEP 7 auxiliary cable to this port. Route the auxiliary cable inside the cable relief channel in the SPA932.

  • Page 105: Connecting An Additional Spa932

    Using the SPA932 Attendant Console Connecting the SPA932 Attendant Console to the SPA525G IP Phone Connecting an Additional SPA932 NOTE: A maximum of two SPA932 Attendant Consoles can be connected to a SPA525G. Align the hole in the first SPA932 alignment recess with the hole on the attachment STEP 1 arm.

  • Page 106: Using The Spa932 Attendant Console With Your Spa525G Ip Phone

    STEP 7 Attach the appropriate desktop stands to each unit. The SPA932 is powered via STEP 8 the auxiliary cable with the SPA525G. No additional power source is required. Using the SPA932 Attendant Console with Your SPA525G IP Phone The SPA932 can be configured to easily access other phone lines in the system.

  • Page 107: Monitoring The Spa932

    STEP 1 Scroll to Status and press Select. STEP 2 Scroll to Peripheral Status and press Select. STEP 3 The status is shown in the “Att Cons” fields. STEP 4 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 108: Where To Go From Here

    Where to Go From Here Cisco provides a wide range of resources to help you obtain the full benefits of the Cisco SPA525G IP Phone. Product Resources Website addresses in this document are listed without http:// in front of the address because most current web browsers do not require it.

  • Page 109: Related Documentation

    Central (Login Required) Cisco Small www.cisco.com/smb Business Home Related Documentation The following table describes related documents that Cisco provides to help you use your Cisco SPA525G IP Phone. These documents and more are available at www.cisco.com/go/smallbiz. Document Title Description Intended Audience...

Table of Contents