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Table 1-1
Locating HP Resources (continued)
What Do You Need Help With?
Signing up for product notifications.
Locating workstation QuickSpecs.
Locating warranty information.
Locating information about the system
board.
Locating diagnostics tools.
Locating the latest BIOS and drivers.
Determining the meaning of beeps and LED
codes.
Locating the serial number and Certificate of
Authenticity (COA) label (if applicable).
Reinstalling the operating system.
Accessing Web-based support tools to
resolve desktop issues.
Finding information on how to contact
technical support.
2
Chapter 1 Locating HP Resources
Subscriber's Choice is an HP program that allows you to sign up to receive driver
and software alerts, proactive change notifications (PCNs), the HP newsletter,
customer advisories, and more. Sign up today at
subscriberschoice.
The Product Bulletin contains QuickSpecs for HP Workstations. QuickSpecs
provide an overall specification review of your product. It includes information
about its features including the operating system, power supply, memory,
processor, and many other components of the system. To access the
QuickSpecs, visit http://www.hp.com/go/productbulletin.
Each system comes with a printed copy of the warranty statement. The warranty
is also located on the support web site under "Warranty Information" link for each
product or you can visit
http://www.hp.com/support/warranty-lookuptool
search for the warranty applicable to your system.
The inside of the access panel contains an illustration of the system board layout.
Also, you can find additional information by reviewing the Service and Technical
Reference Guide that can be found on the Documentation and Diagnostics CD
or on the Web at http://www.hp.com/support/workstation_manuals.
The Documentation and Diagnostics CD contains the HP Insight Diagnostics
utility. To use this utility, see
Verify you have the latest drivers for your system by visiting
go/workstationsupport.
See
Diagnostic Lights and Audible (Beep) Codes
beep and Light Emitting Diode (LED) codes applicable to the workstation.
The serial number labels can be found on the top panel or on the side of the unit
and at the rear of the unit. The COA label is generally located on the top panel
or side panel near the serial number label. See
Number Label Information
for more information.
See
Software Setup for Microsoft® Windows®
more information on how to load the operating system.
See
Instant Support/Active Chat
Before you call technical support, see
To facilitate your call, see
Calling Technical Support
you need to have available before you call.
For U.S. and Canada, call 1-800-HPINVENT.
For a listing of all worldwide technical support phone numbers, visit
http://www.hp.com/support, select your region and click Contact HP in the upper-
left corner.
Where to Find It?
http://www.hp.com/go/
HP Insight
Diagnostics.
for detailed information about
Ventilation, COA Label, and Serial
or
Software Setup for Linux
for more information on how to receive support.
Self Troubleshooting
for a listing of information
and
http://www.hp.com/
for
for more information.
ENWW

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