Limitation Of Warranty; Limitation Of Liability And Remedies; Obtaining On-Site Warranty Service - HP X Class 500/550MHz Reference Manual

Regulatory Information and Warranty
HP Hardware Warranty

Limitation of Warranty

The above warranty shall not apply to defects resulting from: misuse; unauthorized
modification; operation or storage outside the environmental specifications for the product;
in-transit damage; improper maintenance; or defects resulting from use of non-HP
software, accessories, media, supplies, consumables, or such items not designed for use
with the product.
Reloading the bundled or pre-loaded software on your Personal Workstation is not covered
by the HP warranty.
HP MAKES NO OTHER EXPRESS WARRANTY, WHETHER WRITTEN OR ORAL,
WITH RESPECT TO THIS PRODUCT. ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS IS LIMITED TO THE THREE-YEAR DURATION
OF THIS WRITTEN WARRANTY. SOME STATES OR PROVINCES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
This warranty gives you specific legal rights, and you may also have other rights, which
vary, from state to state, or province to province.

Limitation of Liability and Remedies

THE REMEDIES PROVIDED ABOVE ARE THE CUSTOMER'S SOLE AND
EXCLUSIVE REMEDIES. IN NO EVENT SHALL HP BE LIABLE FOR ANY DIRECT,
INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER
BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.
The foregoing limitation of liability shall not apply in the event that any HP product sold
hereunder is determined by a court of competent jurisdiction to be defective and to have
directly caused bodily injury, death, or property damage; provided, that in no event shall
HP's liability for property damage exceed the greater of $50,000 or the purchase price of
the specific product that caused such damage.
Some states or provinces do not allow the exclusion or limitation of incidental or
consequential damages —including lost profit— so the above limitation or exclusion may
not apply to you.

Obtaining On-Site Warranty Service

To obtain on-site warranty service, the customer must contact an HP Sales and Service
Office (in the US, call the HP Customer Support Center at (970) 635-1000) or a
participating Authorized HP Personal Computer Dealer Repair Center. The customer
must be prepared to supply proof of the purchase date.
The system processor unit, keyboard, mouse, and Hewlett-Packard accessories inside the
system processor unit —such as video adapters, mass storage devices, and interface
controllers— are covered by this warranty.
During the on-site warranty period, customer-replaceable components may be serviced
through expedited part shipment. In this event, HP will prepay shipping charges, duty,
and taxes; provide telephone assistance on replacement of the component when necessary;
and pay shipping charges, duty, and taxes for any part that HP asks to be returned.
Appendix A 141