HP X Class 500/550MHz User Manual
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HP X Class 500/550MHz User Manual

HP X Class 500/550MHz User Manual

Personal workstation
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Download this manual See also: Administration Manual, Administrator's Manual
HP V
Personal Workstation
ISUALIZE
X-Class User's Guide
HP V
Workstations
ISUALIZE
Printed in USA April 1999
Manufacturing Part Number: A5014-90014
Edition E0499
© Copyright 1999 Hewlett-Packard Company

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Summary of Contents for HP X Class 500/550MHz

  • Page 1 HP V Personal Workstation ISUALIZE X-Class User’s Guide HP V Workstations ISUALIZE Printed in USA April 1999 Manufacturing Part Number: A5014-90014 Edition E0499 © Copyright 1999 Hewlett-Packard Company...
  • Page 2 Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

  • Page 3: Table Of Contents

    Workstation Supported HP Accessories........35 Removing and Replacing the Cover .
  • Page 4 The HP Summary Screen and Setup Program ....57 Starting the HP Setup Program......57 Viewing the HP Summary Screen .
  • Page 5 HP World Wide Web Site ........63...
  • Page 6 Contents...
  • Page 7 Workstations and the HP Kayak Workstations, your HP V Personal Workstation will occasionally make reference to “HP Kayak PC Workstations,” “HP Kayak XU,” or “HP Kayak XW.” This is particularly true during the initial Power-On Self Test and when you see MaxiLife LCD messages.

  • Page 8: Important Safety Information

    Important Ergonomic Information It is strongly recommended that you read the ergonomic information before using you HP V menu in the task bar and select HP Info. Then double-click the help topic “Working in Comfort.” Personal Workstation is a class 1 laser ISUALIZE Personal Workstation.

  • Page 9: Installation Notice

    If you have any problems or questions with our hardware, software, or documentation, please contact either your HP Response Center or your local HP representative. If you have access to a web browser, you can get the latest software and hardware patches at the following URL:...

  • Page 10: Documentation Conventions

    Documentation Conventions Unless otherwise noted in the text, this guide uses the following symbolic conventions. user-supplied values screen display Enter Electrostatic Discharge (ESD) Precautions Electrostatic charges can damage the integrated circuits on printed circuit boards. To prevent such damage from occurring, observe the following precautions during board unpacking and installation: •...

  • Page 11: Setting Up And Using Your Hp Visualize Personal Workstation

    Setting Up and Using Your HP V ISUALIZE Personal Workstation...

  • Page 12: Unpacking Your Hp Visualize Personal Workstation

    NOTE Device drivers, HP utilities, and an online Using Sound guide are preloaded on your system and provided on an HP CD-ROM. This CD- ROM also includes tips for re-installing the operating system. 2. Place the Personal Workstation on a sturdy desk with easily accessible power outlets and enough space for the keyboard, mouse, and any other accessories.
  • Page 13 Setting Up and Using Your HP Visualize Personal Workstation Unpacking Your HP Visualize Personal Workstation Installation Tools No tools are required to install your Personal Workstation. However, if you plan to install a disk drive or an accessory board inside your PC Workstation, you will need a flat-blade screwdriver.

  • Page 14: Connecting The Mouse, Keyboard, Display And Printer

    Setting Up and Using Your HP Visualize Personal Workstation Connecting the Mouse, Keyboard, Display and Printer Connecting the Mouse, Keyboard, Display and Printer Connect the mouse, keyboard, display and printer to the back of the Personal Workstation. The connectors are shaped to go in one way only.

  • Page 15: Connecting To A Network

    For further instructions on configuring your network connection, refer to the Upgrade and Configuration Guide available on HP’s Web site. Refer also to the online Network Administrator’s Guide (provided on an HP CD-ROM) for further instructions on setting up your Personal Workstation for a LAN connection.

  • Page 16: Connecting Audio Accessories

    Setting Up and Using Your HP Visualize Personal Workstation Connecting Audio Accessories Connecting Audio Accessories Your Personal Workstation has a Headphone Out jack and a Microphone In jack on the Audio Front Panel. A LINE IN jack, LINE OUT jack, MIC IN jack, and MIDI/Joystick connector are located on the rear panel.
  • Page 17 Setting Up and Using Your HP Visualize Personal Workstation Connecting Audio Accessories WARNING To avoid discomfort from unexpected noise, always turn down the volume before connecting headphones or speakers. Listening to loud sounds for prolonged periods may permanently damage your hearing.

  • Page 18: Connecting An External Scsi Accessory

    Setting Up and Using Your HP Visualize Personal Workstation Connecting an External SCSI Accessory Connecting an External SCSI Accessory An external SCSI device can be connected as follows: 1. You should assign an unused SCSI ID to the device. SCSI IDs range from 0 to 15 for wide 16-bit SCSI devices.
  • Page 19 Setting Up and Using Your HP Visualize Personal Workstation Connecting an External SCSI Accessory 4. Refer to the manual provided with the SCSI device to learn how to install any software that may be necessary to use it. NOTE The total length of the external SCSI cables should not exceed 3 meters (approximately 10 feet).

  • Page 20: Connecting The Power Cords

    Setting Up and Using Your HP Visualize Personal Workstation Connecting the Power Cords Connecting the Power Cords 1. Remove any warning labels that may be covering the computer’s power connector on the rear of the computer. 2. Connect the power cords to the display and the computer. (The connectors are shaped to go in one way only.)

  • Page 21: The Maxilife Control Panel

    The MaxiLife panel is located on the front of your Personal Workstation. Network Activity Light HP MaxiLife and HP MaxiLife and its LCD screen helps you diagnose problems with your its Liquid Crystal Personal Workstation and provides system information you may need to Display (LCD) obtain support.
  • Page 22 Setting Up and Using Your HP Visualize Personal Workstation The MaxiLife Control Panel PC Lock Button With the HP Lock installed, you can use this button to prevent unauthorized access of your Personal Workstation during your absence. Your applications will remain active. To unlock the Personal Workstation, enter the Window’s login password (refer to Window’s Help...

  • Page 23: Starting And Stopping Your Hp Visualize Personal Workstation

    • Press the keyboard space bar. The keyboard power-on feature will work only if Space-bar is enabled in the Power menu of the Setup program (refer to the section “The HP Summary Screen and Setup Program” in the chapter “Troubleshooting Your HP V Personal Workstation”) and the appropriate system board switch...

  • Page 24: Initializing Your Software

    During the initialization of your software, it is very important that you create an Emergency Repair Disk for the operating system, when prompted. HP recommends that you use new diskettes for this purpose. For more information on how to create these diskettes, refer to the documentation that came with your application software or operating system.

  • Page 25: Stopping Your Personal Workstation

    Setting Up and Using Your HP Visualize Personal Workstation Starting and Stopping Your HP Visualize Personal Workstation Stopping Your Personal Workstation To stop the Personal Workstation (when running an operating system), first make sure that you have exited all applications and then use your operating system’s shutdown command, in the Start menu.

  • Page 26: Using Your Hp Enhanced Keyboard

    Using Your HP Enhanced Keyboard Using Your HP Enhanced Keyboard The HP enhanced keyboard includes soft keys you can use to: • Display and configure the actions assigned to keys. • Perform one-touch shortcuts to start applications, open files, or open sites on the WWW.
  • Page 27 Using Your HP Enhanced Keyboard Menu Key Pressing the “?” Menu soft key displays the soft key section of the HP enhanced keyboard on your screen. Click any of the keys on the screen to display the action assigned to an individual key or to change or assign an action to a key.

  • Page 28: Setting Hardware Passwords

    Hardware User password, to provide two levels of protection for your Personal Workstation. You set both passwords using the Security menu in the Setup program (refer to the section “The HP Summary Screen and Setup Program” in the chapter “Troubleshooting Your HP V Personal Workstation”).

  • Page 29: Using Power Management

    Personal Workstation’s activity when it is idle. To configure power management, refer to the Power menu in the Setup program (refer to the section “The HP Summary Screen and Setup Program” in the chapter “Troubleshooting Your HP V Personal Workstation”, for more information).

  • Page 30: Additional Information And Help

    • Finding information—where to find information about your Personal Workstation, including links to useful HP Web sites. You can access this information by pressing the “i” (HP Customer Information) key on your HP enhanced keyboard. Refer to the section “Using Your Enhanced Keyboard.”...

  • Page 31: On Hp's Web Site

    Setting Up and Using Your HP Visualize Personal Workstation On HP’s Web Site HP’s web site contains a wide range of information, including downloadable documentation and service and support options. Downloadable Documentation HP’s web site lets you download additional documentation for your Personal Workstation.
  • Page 32 • Configuring SCSI Accessories. The installation and troubleshooting information in the Upgrade and Configuration Guide is more detailed than the information provided in this manual. HP recommends you download and print the Upgrade and Configuration Guide before installing any accessories. NOTE To view and print the Upgrade and Configuration Guide you will need to...

  • Page 33: How To Install Accessories In Your Hp

    How to Install Accessories In Your HP V Personal ISUALIZE Workstation...
  • Page 34 How to Install Accessories In Your HP Visualize Personal Workstation This chapter provides summary information about installing accessories in your Personal Workstation. For more detailed information, refer to the Upgrade and Configuration Guide, available on HP’s web site at: http://www.hp.com/go/visualizesupport...

  • Page 35: Supported Hp Accessories

    How to Install Accessories In Your HP Visualize Personal Workstation Supported HP Accessories Internal Mass Storage Devices 5 Pairs of Rails for Front Access Devices: - 3.5-inch disk drive rails - 5.25-inch disk drive rails Up to six accessory boards...

  • Page 36: Removing And Replacing The Cover

    How to Install Accessories In Your HP Visualize Personal Workstation Removing and Replacing the Cover Removing and Replacing the Cover WARNING For your safety, never remove the Personal Workstation’s cover without first removing the power cord from the power outlet, and any connection to a telecommunications network.

  • Page 37: Replacing The Cover

    How to Install Accessories In Your HP Visualize Personal Workstation Replacing the Cover 1. Ensure that you have installed all your accessories and that all internal cables are properly connected and safely routed. 2. Ensure that the two latches on the front sides of the cover are lifted up, and that the lock is unlocked.

  • Page 38: Removing And Replacing The Airflow Guide

    How to Install Accessories In Your HP Visualize Personal Workstation Removing and Replacing the Airflow Guide Removing and Replacing the Airflow Guide 1. Press the retaining buttons on each side of the airflow guide and lift it partly out of the Personal Workstation’s case.

  • Page 39: Installing Mass Storage Devices

    How to Install Accessories In Your HP Visualize Personal Workstation Installing Mass Storage Devices Connecting Devices If you add an IDE Zip drive, hard disk drive, CD-ROM drive, CD-RW drive, or tape drive, you need to connect it to power and data cables. The figure below shows all data cables and power connectors provided.
  • Page 40 How to Install Accessories In Your HP Visualize Personal Workstation Installing Mass Storage Devices Disk Striping To achieve top performance through disk striping, a RAIDport™ is provided on the system board aligned with PCI socket 3. When the Adaptec® RAIDport adapter is installed in the PCI socket and RAIDport, the adapter sets up and accelerates disk striping on hard disks connected to the internal Ultra Wide 16-bit SCSI controller.

  • Page 41: Installing Drivers And Utilities

    Drivers can also be found in the HP Tool and Support CD-ROM that is shipped with your system. This CD-ROM has detailed instructions on how to install the operating system, diagnostic utilities and each of the drivers, such as audio, video, LAN, and IDE.
  • Page 42 How to Install Accessories In Your HP Visualize Personal Workstation Installing Drivers and Utilities Chapter 2...

  • Page 43: Troubleshooting Your Hp Visualize Personal Workstation

    Troubleshooting Your HP V ISUALIZE Personal Workstation...
  • Page 44 Troubleshooting Your HP Visualize Personal Workstation This chapter provides summary information that can help you solve problems you may have when using your Personal Workstation. For more detailed information, refer to the Upgrade and Configuration Guide, available on HP’s web site at: http://www.hp.com/go/visualizesupport...

  • Page 45: Using Hp Maxilife To Diagnose Problems

    Using HP MaxiLife to Diagnose Problems Your HP LCD can help you to diagnose problems with your Personal Workstation, even when you are unable to get your system and monitor working properly. Pre-Boot Checks When you press your Personal Workstation’s on/off button, HP MaxiLife will check your system before it initiates the start-up sequence.

  • Page 46: Other Features

    Following these checks, the POST (Power-On Self Test) sequence is initiated. One of the following screens will appear in this phase: Other Features HP MaxiLife can also be configured to: • Display the configuration details of your Personal Workstation required to obtain support (System info.) •...
  • Page 47 Diags from the LCD’s main menu. To view the test results for each system component, press the control button. Chapter 3 Troubleshooting Your HP Visualize Personal Workstation Using HP MaxiLife to Diagnose Problems button to scroll through the Post steps will be...
  • Page 48 Troubleshooting Your HP Visualize Personal Workstation Using HP MaxiLife to Diagnose Problems If no component errors are detected, the following screen will appear. No errors were detected. COMPONENT Next If an error is detected, an error screen appears indicating the problem.

  • Page 49: Hp Diagtools

    The latest version of this utility can be obtained from HP Electronic Information Services, available 24 hours per day, 7 days per week. To access these services you should connect to the HP World Wide Web Site at: http://www.hp.com/go/visualizesupport...
  • Page 50 Support Ticket. This can then be sent, via email or fax, to your local or HP-dedicated Support Agent. For more information on how to use this utility, refer to the “Hardware Diagnostics User's Guide,” available on the HP World Wide Web Site, at: http://www.hp.com/go/visualizesupport Chapter 3...

  • Page 51: If Your Personal Workstation Does Not Start Properly

    Display is Blank and There Are No Error Messages If your display is blank and there are no error messages when you turn on your Personal Workstation, follow this procedure: 1. Check the LCD screen (refer to “Using HP MaxiLife to Diagnose Problems”). 2. Check external items.
  • Page 52 Troubleshooting Your HP Visualize Personal Workstation If Your Personal Workstation Does Not Start Properly LCD Error Messages Power CPU 1 Check that the processors and Power CPU 2 VRMs are correctly installed. Power Cache CPU error Reset the Personal Workstation or power-off the LAN.
  • Page 53 Troubleshooting Your HP Visualize Personal Workstation If Your Personal Workstation Does Not Start Properly LCD Error Messages No CPU 1 Check that boot processor is correctly installed in socket 1. CPU Socket 2 Check that the terminator is correctly installed in socket 2.

  • Page 54: If Your Personal Workstation Has A Hardware Problem

    Troubleshooting Your HP Visualize Personal Workstation If Your Personal Workstation Has a Hardware Problem If Your Personal Workstation Has a Hardware Problem This section describes what to do if you have problems with your display, keyboard, or mouse. Display Does Not Work Properly...

  • Page 55: Troubleshooting Graphics On The Hp V

    “keyboard locked”. You will need to enter a password to unlock the keyboard and mouse. You can change this setting in the Setup program. Refer to the Power Menu in the HP Setup program.

  • Page 56: If Your Mouse Does Not Work

    Troubleshooting Your HP Visualize Personal Workstation If Your Personal Workstation Has a Hardware Problem If Your Mouse Does Not Work • Ensure that the mouse is correctly connected. • Ensure that the mouse driver supplied with the preloaded software is installed correctly.

  • Page 57: The Hp Summary Screen And Setup Program

    Workstation. 2. While the start-up logo appears on your display, press you to the HP Summary Screen. (To go immediately into the Setup program, and bypass the Summary Screen, press The Summary Screen is displayed for only a short time. To retain the...

  • Page 58: Recovering Your Hp Visualize Personal Workstation's Operating System

    If for some reason you should need to recover your HP V Personal Workstation’s operating system (for example, a system crash, etc.), the HP Tools and Support CD-ROM can help you do this. This CD- ROM includes a set of tools for recovering your operating system, configuring the FastRAID option, installing drivers for optimizing the...
  • Page 59 Troubleshooting Your HP Visualize Personal Workstation Recovering Your HP Visualize Personal Workstation’s Operating 5. Use the instructions you just printed to recover the Windows NT Workstation operating system and all drivers needed to run your HP Personal Workstation. ISUALIZE Chapter 3...
  • Page 60 Troubleshooting Your HP Visualize Personal Workstation Recovering Your HP Visualize Personal Workstation’s Operating System Chapter 3...

  • Page 61: Hewlett Packard Support And Information Services

    Hewlett Packard Support and Information Services...

  • Page 62: Introduction

    To ensure that your desktop system maintains its reliability and to keep you up-to-date with the latest developments, HP and a worldwide network of trained and authorized resellers provide a comprehensive range of service and support options which are listed below: •...

  • Page 63: Hewlett-Packard Information Services

    7 days a week, ensuring that the most up-to-date information is always available. HP World Wide Web Site The HP World Wide Web site gives you access to information about HP, its products, including product data sheets, service and support information, electronic newsletters and technical tips. You can also download the latest versions of drivers, BIOS and software utilities.

  • Page 64: Hewlett-Packard Telephone Support

    Hewlett Packard Support and Information Services Hewlett-Packard Telephone Support Hewlett-Packard Telephone Support HP North Assistance from the HP North American Customer Support Center is American available Monday to Friday, 7:00 am to 6:00 pm Mountain time. Customer Support The number is: +1 (970) 635-1000...
  • Page 65 Please have the following information ready when you call so that your enquiry can be dealt with quickly: • Your HP Personal Workstation model number and serial number. • The operating system version and the configuration. • A description of the software installed and the accessories used.

  • Page 66: Lifeline Telephone Support

    (Visa, Mastercard or American Express) at a flat fee. The charge begins AFTER you have been put in contact with a support technician. If your problem is found to be covered by the HP Hardware Warranty, no charge will be applied.

  • Page 67: Summary

    Summary The table below summarizes the services and support available from HP or authorized resellers. Service Covers Basic Parts and Three Warranty labor for HP years from products: first date of year on-site purchase. parts & labor; second and third year parts only.
  • Page 68 Hewlett Packard Support and Information Services Summary Service Covers Technical Basic First year. Phone assistance for support Personal Workstation setup, configuration, start-up and hardware diagnostics. Lifeline Basic After first phone assistance for year. support Personal Workstation setup, configuration, start-up and hardware diagnostics.

  • Page 69: Regulatory Information And Warranty

    Regulatory Information and Warranty...

  • Page 70: Declaration Of Conformity

    93/68/EEC and carries the CE marking accordingly. Grenoble June 1998 HEWLETT-PACKARD 5 Avenue Raymond Chanas 38320 Eybens FRANCE HP V Personal X-Class Workstation ISUALIZE MT Model International: IEC 950: 1991+A1+A2+A3 +4 Europe: EN 60950: 1992+A1+A2+A3 CISPR 22: 1993 EN 55022: 1994 Class B...

  • Page 71: Regulatory Information

    • consult the dealer or an experienced radio/TV technician for help. Hewlett-Packard’s FCC Compliance Tests were conducted with HP- supported peripheral devices and HP shielded cables, such as those you receive with your system. Changes or modifications not expressly approved by Hewlett-Packard could void the user’s authority to operate the equipment.
  • Page 72 à un réseau de télecommunication. N’oubliez pas de replacer le capot avant de rebrancher le cordon secteur. Notice for the United Kingdom The HP V Personal Workstations are approved under approval ISUALIZE number NS/G/1234/J/100003 Telecommunication Systems within the United Kingdom.
  • Page 73 Computer has been designed to respect the environment as much as possible. HP can also take your old PC back for recycling when it reaches the end of its useful life. HP has a product take-back program in several countries. The collected equipment is sent to one of HP’s recycling facilities in Europe or the...

  • Page 74: Hp Hardware Warranty

    Repair Center, during the second and third years of use. If HP receives notice of above defined defects during the warranty period, HP will either, at its option, repair or replace products, which prove to be defective. Should HP be unable to repair or replace the product within a reasonable amount of time, the customer's alternate exclusive remedy shall be a refund of the purchase price upon return of the product.

  • Page 75: Limitation Of Warranty

    If the product is not normally sold by HP in the country of use, it must be returned to the country of purchase for service. Response time for on-site service, and...

  • Page 76: Limitation Of Liability And Remedies

    HP asks to be returned. On-site visits caused by non-Hewlett-Packard products —whether internal or external to the system processor unit— are subject to standard per-incident travel and labor charges.

  • Page 77: Customer Responsibilities

    Response time for HP on-site service in an HP Service Travel Area is normally next business day (excluding HP holidays) for HP Travel Zones 1-3 (generally 100 miles or 160 Km from the HP office). Response time is second business day for Zones 4 and 5 (200 miles, 320 Km); third business day for Zone 6 (300 miles, 480 Km);...

  • Page 78: Hp Telephone Support Services

    Regulatory Information and Warranty HP Hardware Warranty The customer shall return some defective parts upon HP demand. In that case, HP will prepay shipping charges for parts returned to the HP parts service center. HP Telephone Support Services HP Free telephone support for your Personal Workstation is available during the first year from date of purchase.

  • Page 79: Hp Software Product License Agreement

    CD-ROM: (i) The product recovery CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP computer with which the product recovery CD-ROM was originally provided.(ii) The use of any operating system software by Microsoft contained in any such product recovery CD-ROM shall be governed by the Microsoft End User License Agreement (EULA).

  • Page 80: Hp Software Product Limited Warranty

    SUPERSEDE ANY NON-HP WARRANTY TERMS THAT MAY BE FOUND ON-LINE, OR IN ANY DOCUMENTATION OR OTHER MATERIALS CONTAINED COMPUTER PRODUCT PACKAGING. Ninety-Day Limited Software Warranty. HP warrants for a period of NINETY (90) DAYS from the date of the purchase that the software Appendix A...
  • Page 81 In the event that this software product fails to execute its programming instructions during the warranty period, Customer’s remedy shall be a refund or repair. Should HP be unable to replace the media within a reasonable amount of time, Customer’s alternate remedy shall be a refund of the purchase price upon return of the product and all copies.
  • Page 82 Regulatory Information and Warranty HP Hardware Warranty Obtaining Warranty Service. Warranty service may be obtained from the nearest HP sales office or other location indicated in the owner’s manual or service booklet. Consumer transactions in Australia and the United Kingdom: The disclaimers and limitations above shall not apply and shall not affect the statutory rights of a Consumer.

  • Page 83: Physical Characteristics

    Physical Characteristics Weight (excl. keyboard and display) Dimensions Footprint Storage temperature Storage humidity Operating temperature Operating humidity Acoustice noise emission: Sound Power — with 10 krpm SCSI hard disk drive Power supply Power Consumption Operating Idle 1. The power supply in your Personal Workstation continues to supply Characteristics: power to the CMOS memory, even when switched off.

  • Page 84: Maximum Loads Available For Accessory Slots

    The load limits for the ISA and PCI accessory slots are compliant with ISA and PCI specifications. More details of permitted loads are provided on the World Wide Web (refer to the section “HP World Wide Web Site” in the chapter “Hewlett-Packard Support and Information Services” for access details) in the support documentation section for your Personal Workstation.
  • Page 85 Hewlett-Packard information services support and information services World Wide Web access HP DiagTools HP Lock HP MaxiLife HP Setup program HP Summary screen HP TopTools information services initializing software installing accessories disk drives printer keyboard connecting...
  • Page 86 HP accessories telephone support out of warranty under warranty tools required for installation troubleshooting keyboard mouse Personal Workstation unpacking the Personal Workstation Upgrade and Configuration Guide for HP World Wide Web site World Wide Web access to HP Index...

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