Table of Contents
Advertisement
GUARANTEE CONDITIONS
A3M machines are guaranteed for one year against all faults and manufacturing defects.
The guarantee is not valid unless the guarantee card has been duly filled in and returned
to the address printed on it.
If the guarantee card has not been returned at the time of the guarantee request, the ex-
works departure date will be used to determine the guarantee period.
INFACO may not be held liable for any machines sold by distributors more than a year after
they have left the factory.
This guarantee covers normal usage of the machine and does not cover:
-
damage caused by poor maintenance or a lack of maintenance,
-
damage caused by incorrect usage,
-
damage caused by normal wear and tear,
-
machines that have been dismantled by unauthorised repairers,
-
outside agents (fire, flood, lightning, etc...),
-
impacts and their consequences,
-
machines for which the guarantee card has not been returned at the time of
purchase,
-
machines used with a battery or charger other than an A3M brand.
In no circumstances will the guarantee give rise to compensation for the fact that the
machine is immobilised while it is being repaired. Repair or replacement during the
guarantee period does not give the right to an extension or renewal of the initial guarantee.
The guarantee covers factory labour costs (on the condition that the machine has always
been serviced) but does not necessarily apply to retailer labour costs.
The guarantee on the machine will no longer be valid if the machine has been worked on
by anyone other than an approved A3M agent.
We strongly recommend that, in the event of a breakdown, users of A3M equipment
should contact the retailer who sold the machine or our after-sales department on
(+33) 05 63 33 91 49.
To avoid disputes, please note the following procedure :
-
for equipment covered by the guarantee, please send it to us carriage paid
and we will return it at our expense,
-
for equipment not covered by the guarantee, but which has been serviced
during the previous off-season, please send it to us carriage paid and we will
return it at our expense,
-
for equipment not covered by the guarantee, and which has not been
serviced during the previous off-season, please send it to us carriage paid
and we will return it at your expense, cash on delivery. We will send you an
estimate if the cost of the repair is more than 80 € ex-VAT,
26
Advertisement
Table of Contents
