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Warranty terms and conditions
The ELECTRO'LIV
manufacturing defects.
This warranty corresponds to normal use of the equipment and does not cover:
- damage due to poor maintenance or lack of maintenance,
- damage due to incorrect use,
- wear parts,
- devices that have been dismantled by unauthorised repairers,
- external factors (fire, flood, lightning, etc.),
- impacts and their consequences,
- devices for which the warranty card was not returned at the time of purchase,
- devices used with a battery or charger of a brand other than INFACO.
Under no circumstances shall the warranty entitle to compensation for any
immobilisation of the equipment during the time required for its repair.
All work carried out by persons other than authorised INFACO agents will void
the warranty for the equipment.
In the event of a breakdown, we strongly recommend users of INFACO
equipment to contact the dealer who sold them the equipment or our customer
service department
by dialling (+33) 05 63 33 91 49 (France).
To avoid all disputes, please note the following procedure:
- incoming equipment covered by the warranty, send it to us carriage paid and
we will
pay for the return,
- equipment not covered by the warranty, send it to us carriage paid and we will
return
it at your expense, C.O.D. If the cost of the repair were to exceed € 80
excluding VAT, you will be supplied with a quote.
E500 48V
has a two-year warranty for defects and
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