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INTERNET—FTP LIBRARY SERVICE
Hewlett-Packard provides a library service which offers the latest versions of drivers, BIOS and
utilities and other information about HP products. This library service is available if you have
FTP access to the Internet, whatever your location.
Alias
ftp-boi.external.hp.com
Name
anonymous
Password
Enter your E-mail address
ACCESS HP WORLD WIDE WEB SITE
Access HP, HP's World Wide Web site gives you access to information about HP, its products,
including product data sheets, service and support information, electronic newsletters and
technical tips. You can also download the latest versions of drivers, BIOS and software utilities.
The Access Guide Directory guides you through the information and services available.
World-Wide Web URL
HP FAXBACK ON DEMAND—HP FIRST
HP FIRST is a service where you can select documents, support and technical information,
data sheets and pre-sales information, which are then faxed to you. To access this service, you
can use a touch-tone phone and have the fax sent to the fax machine of your choice, or use
the handset on your fax machine and dial one of the numbers given below:
Country/Region
United States
U.K.
Australia
Singapore
Hong Kong
New Zealand
Europe
Worldwide
A complete description of Hewlett-Packard electronic services is provided in document #9020.
HP AUDIO TIPS (USA ONLY) HP AUTOMATED SUPPORT DIRECTORY
HP Audio Tips is an automated system containing recordings which can direct you to Hewlett
Packard support services. Live support is not available through this service.
Dial 1 (800) 333-1917 and press 3, to access HP Audio Tips.
http://www.hp.com
Number
1 (800) 333-1917
(0800) 960271
+61 (3) 9272-2627
+ 65 291-7951
+ 852 2506-2422
+ 64 (9) 356-6642
+ 31 (20) 681-5792
+ 1 (208) 344-4809
Access Method
Phone or fax
Phone or fax
Phone or fax
Phone or fax
Phone or fax
Phone or fax
Phone or fax
Fax
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