HP Pavilion 364 Quick Start Manual

Hp pavilion 364: quick start.
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Quick Start Guide

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  • Page 1

    Quick Start Guide...

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    HP shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

  • Page 3: Table Of Contents

    Using the Quick Start Guide... 3 Finding Additional Information ... 4 Setting Up the Computer ...5 Turning On the Computer for the First Time... 6 Registering with HP ... 7 Getting Help... 7 Protecting the PC... 7 Making Recovery CDs ... 8 Working in Comfort ...

  • Page 4: Table Of Contents

    Using Easy Internet Sign-up ... 43 Connecting to the Internet ... 44 Using ISP-Provided Browser... 44 Using Any Browser ... 44 HP Pavilion home PC Visiting the Hewlett-Packard Web Site ... 45 Viewing Online Manuals ... 46 Sending and Receiving E-Mail... 47 If the ISP Provides the Browser...

  • Page 5: Table Of Contents

    Using HP Pavilion PC Tools... 67 Getting HP Updates for the PC ...69 Informing You of Changes... 69 Using HP Center for Updates from HP Messages ... 69 Starting HP Center ... 70 Turning Off the HP Center Service... 71 Re-enabling the HP Center Service ...

  • Page 6

    HP Pavilion home PC...

  • Page 7: Start Here

    Start Here Welcome Thank you for becoming a member of the HP Pavilion home PC family. This “Start Here” section is an overview of some of the added software features and tools available on your HP Pavilion. The rest of this Quick Start Guide gives you information on how to use your computer.

  • Page 8: Inventory Checklist

    (select models installed on PC, or in print) Read first, addenda, or other documents if applicable DVD Writer guide (select models) Microsoft Windows XP Home Edition Start Here guide My HP Pavilion home PC brochure (select models) viii HP Pavilion home PC Keyboard Mouse Documentation Note: Your contents may vary.

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    PC Front Your computer may look different from the one shown here. Component, connector location, type, and number vary by model. Lower front cover opened to show connectors CD storage CD-ROM or CD-RW drive DVD-ROM or DVD+RW/+R drive Diskette (floppy) drive On button ®...

  • Page 10: Pc Back

    CDs or DVDs included in the computer box (select models only). Your computer may look different from the one shown here. Component, connector location, type, and number vary by model. HP Pavilion home PC PS/2 keyboard PS/2 mouse Serial Parallel Audio Out...

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    PC Connector Symbols Symbols in this table identify connectors. Symbol Description Mouse (PS/2) Keyboard (PS/2) Universal Serial Bus (USB) for mouse, keyboard, digital camera, or other device with a USB connector Printer (parallel) Monitor Serial port for digital camera or other serial serial device Speaker...

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    PC. Back connector location, type, and number vary by model. HP Pavilion home PC Note: Before using your components, you may need to install the software that came with the component.

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    PC Front Connections Your computer may look different from the one shown here. External components shown in the following figure are not included with Note: Before using your components, the PC. Front connector location, type, and number vary by model. you may need to install the software that came with the component.

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    Register with HP Register your HP Pavilion home PC with Hewlett-Packard so HP can assist you with your technical support needs. HP Pavilion home PC...

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    Internet and e-mail. For information about modem setup, the Internet, and e-mail, see the related chapters inside this guide. You can also find helpful information by clicking Start, Help and Support, and then My HP Pavilion PC. Quick Start Guide...

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    HP Desktop Help and Support The HP desktop has shortcut icons that make it easy to find the things you need. Click the icon to find out more information about that program. Note: The screen on your computer may not match the screen pictured here.

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    HP buttons finances services partners Click Start, choose All Programs, hp center, and then click hp center again. Get the latest support updates and receive great Internet deals on shopping, personal finance, music, and entertainment. Find help support...

  • Page 18: Start Menu

    Look at the following pages to learn about important software programs and tools available to you. Choose All Programs and then choose Hewlett-Packard to find HP-specific software. All Programs Start button xviii HP Pavilion home PC Note: The screen on your computer may not match the screen pictured here.

  • Page 19: Help And Support

    Help and Support Click Start and then Help and Support to learn about your computer and get your questions answered. HP Pavilion information and support Help and support news Quick Start Guide...

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    My HP Pavilion PC Learn how to use your HP Pavilion home PC Click Start, Help and Support, and then My HP Pavilion PC for detailed instructions and information about your HP Pavilion. HP Pavilion home PC...

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    Send a help request Click Start, Help and Support, and then HP Instant Support. Run tests yourself, or contact an HP Support analyst for help over the Internet. Note: HP Instant Support is not available in all models. Quick Start Guide...

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    Click Start and then choose All Programs to find all the software programs on your computer. Choose Hewlett-Packard, and then click hp pavilion pc tools to find HP drivers and the HP Tour Guide. Hewlett-Packard All Programs Start button xxii...

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    Hewlett-Packard, click hp pavilion pc tools, and then click hp tour guide. Click the icon on the desktop (select models). Let the HP Tour Guide show you the desktop and the basics of the Internet and e-mail. xxiii Quick Start Guide...

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    Your HP Pavilion home PC Support Guide You can get help over the telephone from HP. See the Support Guide included with the computer documentation for the terms of your HP Pavilion warranty coverage, for license information, and for support telephone numbers and addresses.

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    Enter key on your keyboard to find helpful information from HP online. www.hp.com Go to HP’s main Web site for the latest information about your HP Pavilion home PC and all your HP products. Receive technical support, download software updates, and find out about HP’s...

  • Page 26: Microsoft Windows Xp Operating System

    Help and Support, for onscreen help and troubleshooting — click Start and then Help and Support. Microsoft Windows XP Home Edition Start Here guide, included with the computer documentation packet. xxvi HP Pavilion home PC ® XP operating...

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    Recovery System and Hard Drive Space HP Pavilion home PCs with Windows XP feature a recovery partition included on the hard drive, along with a recovery CD creator program. This program allows you to make your own recovery CDs. The recovery process, either...

  • Page 28

    HP Pavilion home PC...

  • Page 29: Introducing The Quick Start Guide, Safety Information

    Warning: Install the computer near an AC outlet. The AC power cord is your HP Pavilion PC’s main AC disconnecting device and must be easily accessible at all times. For your safety, the power cord provided with your system has a grounded plug.

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    To prevent damage to the power supply, have a qualified person repair or replace it. All other components are user-serviceable. HP Pavilion home PC Warning: Electrostatic discharge (ESD) can damage disk drives, add-in cards, and other components. If an ESD station is not available, wear a wrist strap attached to a metal part of the computer.

  • Page 31: Using The Quick Start Guide

    Using the Quick Start Guide Thank you for purchasing the HP Pavilion home PC. We’ve made it easy for you to start using the PC right away. The setup poster shows you how to connect your computer, and this Quick Start Guide will help you continue from there.

  • Page 32: Finding Additional Information

    Upgrading and Servicing the PC guide included with your PC (select models installed on your system, others printed). To view guides installed on your PC, refer to “Using HP Pavilion PC Tools” on page 67. HP Pavilion home PC Note:...

  • Page 33: Setting Up The Computer

    Setting Up the Computer Follow the steps shown on the setup poster to set up the computer in your work area. Then read the topics in this section that describe how to turn on the computer for the first time, and finish the registration process.

  • Page 34: Turning On The Computer For The First Time

    On button on the front of the PC. Note: The power supply is pre-set for the country/region in which you purchased the HP Pavilion. If you move to another country/region, please make sure you check its voltage requirements before plugging your PC into an AC power outlet.

  • Page 35: Registering With Hp, Getting Help, Protecting The Pc

    Double-click the registration icon on your desktop, and follow the onscreen instructions. Go to the HP Web site, and register online at http://register.hp.com Getting Help You can get help over the telephone from HP.

  • Page 36: Making Recovery Cds

    CDs to reinstall the operating system and software. Make the recovery CDs for your PC by using HP Recovery CD Creator now, before a need occurs; refer to “Using HP Recovery CD Creator” on page 83. This program assembles the necessary files and writes the information onto CDs.

  • Page 37: Working In Comfort

    Working in Comfort 0–15˚ After assembling the HP Pavilion, but before you begin using the computer, make sure the 50–70 cm computer and your work area are properly set (20–28 inches) 0–15˚ up to maintain your comfort and productivity. Refer to “Working in Comfort” in the Help and Support Center for important ergonomic information.

  • Page 38

    HP Pavilion home PC...

  • Page 39: Using The Computer, Introducing The Basics, Windows Operating System, Start Menu

    The operating system for your PC is Microsoft Windows XP. Windows displays the desktop on the monitor. The taskbar with the Start button appears at the edge of the desktop display. Start Menu Click the Start button to open the Start menu.

  • Page 40: Hp Center

    HP Center HP Center is a service that brings you support updates, special offers, and product news. Note: HP Center is not available in all models. To open HP Center: 1 Click Start on the taskbar. 2 Choose All Programs.

  • Page 41: Help And Support

    2 Click a button on the HP Center toolbar, such as Finance or Music. The toolbar shows up to six buttons, based on your monitor resolution and desktop settings. 3 Click the down arrow on the left end of the toolbar to select other buttons from a drop-down menu.

  • Page 42: Using The Mouse

    Click the left mouse button to position the cursor or to select an item. Click the right mouse button to display a menu of commands available for the item you clicked. HP Pavilion home PC Scroll wheel button Left button Right button You can change the configuration of these two mouse buttons for left-handed use.

  • Page 43: The Scroll Feature, The Autoscroll Feature

    Use the wheel button in the middle of the mouse to scroll or select items on the screen. You can use the scrolling mouse in these ways: Scroll through a document without having to click the scroll bar on the screen. Use the autoscroll feature to have the document scroll automatically.

  • Page 44: The Panning Feature, Using The Keyboard, Introduction

    The farther you move the pointer from the starting point, the faster the document pans. 3 To stop the panning feature, release the wheel button. HP Pavilion home PC Using the Keyboard Introduction The keyboard has an arrangement of standard keys and special buttons.

  • Page 45: Function Keys, Arrow Keys

    Function keys The function keys are the F1 through F12 keys located above the main keys. Pressing F1 displays a Help window for the software program being used. Pressing F3 displays a search window. F1 and F3 are available at all times.

  • Page 46: Numeric Keys

    Press the Num Lock key to lock and unlock the numeric key functions. HP Pavilion home PC Special buttons The special buttons are at the top of the keyboard. (Some models have some of these special buttons on the left side of the main keys.)

  • Page 47: Features

    Features Note: Your keyboard may not have all the features listed. Your keyboard enables you to: Adjust speaker volume. Mute speaker sound. Start and stop playing a CD or DVD, skip to different tracks, and eject the disc tray. Connect to the Internet (if you have an established Internet account).

  • Page 48: Buttons

    HP Picture Help HP Club Print Toolkit Standby Note: Buttons may be labeled differently on your keyboard. The number and location of buttons vary by keyboard model. HP Pavilion home PC Shopping Sports Finance Connect Search Volume Media Chat E-Mail...

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    Puts PC into power-saving mode (screen is blank but PC is still on). To make screen reappear, press any key on keyboard, or press Standby again. May take 10–30 seconds before screen reappears. Help Opens the Help and Support Center. Links to HP Web site. Print Prints documents from most programs. Shopping Sports...

  • Page 50

    Icon Feature Description HP Picture Toolkit Opens HP Picture Toolkit view. Can be reconfigured. Media Controls Operates CD or DVD player: open and close top disc tray, skip tracks, pause, (CD/DVD/MP3) and stop. Volume control Volume knob: Increases speaker volume when turned clockwise and decreases (Volume knob or volume when turned counterclockwise.

  • Page 51: Button Configuration

    Button Configuration You can reconfigure the special buttons on the keyboard to open different programs or files, or to connect to favorite Web sites. 1 Click Start on the taskbar. 2 Choose Control Panel. 3 Click Printers and Other Hardware, if present.

  • Page 52: Using Speakers, Using Multi-channel Audio Speakers

    (left-right), two rear speakers (left-right), a center speaker, and a subwoofer. The HP Pavilion includes a set of stereo speakers that you can either attach to the monitor (select models only) or place on the desk. For details on connecting the stereo speakers to the PC, see the setup poster.

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    To confirm that your PC has multi-channel audio: 1 Click Start on the taskbar. 2 Choose All Programs. If you see the Multi-channel Sound Manager folder in the All Programs menu, your PC has the multi-channel option. To connect your multi-channel speaker system to the PC: 1 Turn off the PC.

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    If you want to play a stereo DVD, repeat these steps (1 through 5) and change the audio properties for WinDVD to match the DVD output. HP Pavilion home PC To use the microphone with multi-channel audio: The multi-channel speaker system connects to...

  • Page 55: Adjusting Speaker Volume

    Adjusting speaker volume You can adjust speaker volume by: Using the volume knob or buttons on the keyboard. Using the volume knob on the speakers (select models only). Using the Volume icon on the taskbar. If you do not see this Volume icon, click Start, Control Panel, Sounds, Speech, and Audio Devices, if present, and then double- click Sounds and Audio Devices to open the...

  • Page 56: Using A Microphone

    Using a Microphone Your HP Pavilion home PC comes with one microphone connector in the back of the PC. Your computer may have another microphone connector in the front of the PC under the access door. Only one microphone connector works at a time.

  • Page 57: Adjusting Microphone Volume

    7 Click the Advanced button. 8 Select the Alternate Microphone check box. 9 Click Close. 10 Click X (Close) on the upper-right corner of the Recording Control window. Adjusting Microphone Volume If you need to adjust the volume of the microphone, whether it is connected to the front of the computer or to the back, follow the procedure below:...

  • Page 58: Turning Off The Computer, Hibernation Mode, Standby Mode

    5 Turn off the monitor. For information on alternatives to turning off the computer, see the next section “Putting the Computer into Standby and Hibernation Mode.” HP Pavilion home PC Putting the Computer into Standby and Hibernation Mode As an alternative to shutting down the computer, you can put the PC in standby mode.

  • Page 59

    Standby mode also allows faxes to come through to the computer, and it enables the PC to automatically retrieve e-mail messages and download information from the Internet, if you have programmed the computer to do so. To manually put the computer in standby: 1 Press the Standby button on the keyboard.

  • Page 60: Hibernation Mode

    To manually put the computer into hibernation: 1 Click Start on the taskbar. 2 Click Turn Off Computer. HP Pavilion home PC 3 Press the Shift key on the keyboard, and click Hibernate. Note: If Hibernate is not present, you first need to set up your computer for hibernation;...

  • Page 61: Automatic Standby Or Hibernation Mode

    Automatic Standby or Hibernation Mode To automatically put the computer into standby or hibernation mode, modify the power management settings: 1 Click Start on the taskbar. 2 Click Control Panel. 3 Click Performance and Maintenance, if present. 4 Click Power Options. 5 Check if the auto-hibernation feature is enabled by clicking the Hibernate tab, and seeing if a check mark is in the Enable...

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    HP Pavilion home PC...

  • Page 63: Setting Up And Using The Internet, Introducing The Internet, What Is The Internet

    Setting Up and Using the Internet Your HP Pavilion comes with: Access to the ISPs in your area. Some ISPs offer a traditional dial-up service, and others offer faster technologies such as Digital Subscriber Line (DSL) and cable. (DSL, ADSL, and cable ISPs are not available in all countries/regions.)

  • Page 64: What Is The World Wide Web

    Web site information. Some ISPs allow you to use the browser program of your choice. Some ISPs provide their own browser. HP Pavilion home PC What Is the World Wide Web? The World Wide Web (WWW), also called the Web, is a public part of the Internet used by individuals, companies, governments, and organizations.

  • Page 65: What Is An E-mail Address, How Do I Search The Internet

    The URL contains the protocol and the pathway to a site and may include the path to a specific file within that site. Each period, or dot, in the URL separates elements within the address. For example, you will see the URL extension .com used by companies.

  • Page 66: Setting Up The Modem

    Internet. These are called search engines. Search engines use a number of ways to find information. HP Pavilion home PC Setting Up the Modem The modem is used for connecting to an ISP that provides telephone dial-up connection to the Internet.

  • Page 67

    To identify the modem connector, look at the back panel of the computer. The modem looks similar to one of the following illustrations. Note: Your computer may have only one modem/telephone connection. Modem connector Telephone Line switch Modem connector To connect the cable between the modem and the telephone service line: 1 Plug one end of a modem cable into the modem connector on the back of the computer.

  • Page 68: Upgrading To V.92

    Your modem driver can be upgraded to enable certain v.92 features. For information, go to the HP Web site listed in the Support Guide, click support, type Pavilion V.92 into the search in box, and then click the blue arrow to the right Wall jack of the box.

  • Page 69: Setting Up The Network Interface Adapter

    Internet through the LAN. For information about high-speed providers, click the easy Internet sign-up icon found on the desktop or in the Start menu under All Programs. This network connection also allows you to share printers, data, and other devices among your PCs.

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    100 LNK — Lit green when connected to a 100BaseT port ACT — Lit during network data transfer activity HP Pavilion home PC LEDs 100 — Lit green when connected to a 100BaseT port LINK — Lit green with valid network...

  • Page 71: Setting Up Your Internet Account, Signing Up With An Isp Using Easy Internet Sign-up

    Before you can connect to the Internet, you need to sign up with an Internet Service Provider (ISP). HP has made arrangements with leading ISPs in your area to help you sign up for Internet service. Use Easy Internet Sign-up to sign up with an ISP.

  • Page 72: Connecting To The Internet, Using Isp-provided Browser, Using Any Browser

    If you have signed up for an ISP that provides the browser, you can open the browser program and connect to the Internet by using either of the following methods: HP Pavilion home PC Double-click the ISP-provided icon on the desktop. Press the Connect (or Internet) button on the keyboard (select models only).

  • Page 73: Visiting The Hewlett-packard Web Site

    Visiting the Hewlett-Packard Web Site The Hewlett-Packard Web site is dedicated to HP Pavilion home PC owners and to the entire HP product line. There you will find the latest news and information about all of your HP products. You can receive technical support, download software and driver updates, and find out about HP’s home and business services.

  • Page 74: Viewing Online Manuals

    Online Manuals” on page 46. Buy: Buy products, supplies, and accessories online for your home, home office, or business. At this site you can find special offers on HP products, locate replacement parts, and get addresses of store and service locations that sell and repair HP products.

  • Page 75: Sending And Receiving E-mail

    To go directly to the English language support Web page for your HP Pavilion model and find online manuals for it, use the following steps: 1 Establish a connection to the Internet. 2 Type http://www.hp.com/cposupport/ into your Web browser Address box, and press the Enter key on your keyboard.

  • Page 76: If The Isp Provides The Browser, If Using Outlook Express

    After you sign up with an ISP and connect your modem, you can run Outlook Express from the Start menu. HP Pavilion home PC The first time you start Outlook Express, the Internet Connection Wizard window opens if you are not already connected to the Internet.

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    4 Type the message title in the Subject box. 5 Type your message in the New Message window. 6 Click the Send button on the toolbar when you’re finished. 7 If necessary, click the Send/Recv tool on the toolbar to send any messages stored in the Outbox.

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    HP Pavilion home PC...

  • Page 79: Doing Common Tasks, Understanding Your Drives

    Doing Common Tasks Understanding Your Drives The PC has a diskette (floppy) drive, and one or more compact disc (CD) drives. For the optional 6-In-1 memory card reader, refer to “Using the 6-In-1 Memory Card Reader” on page 52. There are different types of compact disc drives included with the PC: CD-ROM drive, which can read audio and data CD discs.

  • Page 80: Using The Diskette (floppy) Drive, Using The 6-in-1 Memory Card Reader

    IBM Microdrive drive. HP Pavilion home PC You can place media in one or both of the card slots and access each media independently. Place only one piece of media in a slot at one time.

  • Page 81: Hardware Utility

    Special note about the Safely Remove Hardware Utility Warning: Do not click Stop in the Safely Remove Hardware window with the USB Mass Storage Device selected. Doing so will remove the 6-In-1 reader from your PC; you must restart the PC to see your reader again.

  • Page 82: To Use The 6-in-1 Memory Card Reader

    1 Insert the media into the card slot until it stops. Powered by In-use light HP Pavilion home PC 2 The In-use light on the card reader lights and the computer automatically detects the media. 3 The computer opens a window so you can access the media contents.

  • Page 83: Inserting A Cd Or Dvd

    Card Insert CompactFlash Receptacle type I media edge (holes) CompactFlash Receptacle type II media edge (holes) IBM Microdrive Receptacle disk drive edge (holes) Secure Digital Upside down (SD) Memory (gold connector Card fingers up) MultiMediaCard Upside down (MMC) (gold connector fingers up) ®...

  • Page 84: Removing A Cd Or Dvd

    (such as MusicMatch Jukebox or Windows Media Player) that controls the drive. HP Pavilion home PC Note: For the top drive in the PC, you can close the tray by pressing the media control open/close button on the keyboard.

  • Page 85: Handling Cds, Playing Music Cds, Using Musicmatch Jukebox

    Handling CDs To avoid damaging a CD, follow these guidelines: Return the CD to the case when you are finished using it. Handle the disc by its outside edges or center hole only. Do not touch the unlabeled side of a CD or place the unlabeled side down on your desk.

  • Page 86

    Internet and then click Continue lookup. If you don’t want to connect to the Internet, click Quit. HP Pavilion home PC 3 To control the CD currently in the drive, click the buttons in the MusicMatch Jukebox window. To play a particular song, double- click its song title (or track number) in the Playlist.

  • Page 87: Using Windows Media Player

    Using Windows Media Player This software lets you play music CDs, as well as play DVDs when you have a DVD drive. You can use it to record digital music files, create music CDs on your CD-RW drive, organize your digital music into libraries, and listen to music or view a music video over the Internet.

  • Page 88: Using The Cd-rw Drive

    Windows Media Player. 2 Click the Help menu in the Windows Media Player menu bar. HP Pavilion home PC Using the CD-RW Drive Using the CD-RW drive, you can play a CD, or record onto a recordable disc (CD-R or CD-RW).

  • Page 89: Playing Dvd Movies, Playing A Dvd

    To open RecordNow program: 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose RecordNow. 4 Click RecordNow again. Note: For information about recording onto CDs, refer to the Help menu in the RecordNow program. Playing DVD Movies The DVD-ROM drive (select models only) can run software on CD-ROMs, play music CDs, and play DVD movies and software.

  • Page 90

    2 Close the disc tray by gently pushing the tray into the computer. The movie plays in its own resizable window, and the WinDVD control panel appears. HP Pavilion home PC You may want to start WinDVD and adjust the settings before inserting the disc and starting the movie.

  • Page 91: Viewing Help Information, Understanding Dvd Terminology, Using The Windvd Control Panel

    Viewing Help Information ™ For information on the WinDVD refer to the online Help within the program. To view the Help menu: 1 Insert a DVD disc in the drive. The WinDVD window opens. If the program does not automatically open, click Start on the taskbar, choose All Programs, InterVideo WinDVD, and then click InterVideo WinDVD again.

  • Page 92: Using Country/region Codes

    Once the code locks, you can only play DVDs from that country/region. When the country/region code locks, if you need help, contact HP Support. The country/region number is usually placed over a world globe printed on the DVD packaging and disc.

  • Page 93

    WinDVD asks if you want to set this as the current country/region. Warning: You can change the country/region code only five times before the setting becomes permanent. When the country/region code locks, if you need help, contact HP Support. Quick Start Guide...

  • Page 94: Using The Combo Drive, Using The Dvd+rw/+r Drive

    RecordNow to copy audio or data files. If you insert a blank DVD, a program opens for you to use to record to the disc. See “Using the CD-RW Drive” on page 60. HP Pavilion home PC Using the DVD+RW/+R Drive The DVD+RW/+R drive is available on select models only.

  • Page 95: Playing Video Cds, Using Hp Pavilion Pc Tools

    3 Choose Hewlett-Packard. 4 Click hp pavilion pc tools. 5 Click an item to view or use it. Note: If there are no guide titles listed in HP Pavilion PC Tools, your PC has no onscreen guides. Quick Start Guide...

  • Page 96

    HP Pavilion home PC...

  • Page 97: Getting Hp Updates For The Pc, Informing You Of Changes

    “Visiting the Hewlett-Packard Web Site” on page 45. Using HP Center for Updates from HP Messages HP Center is a service provided by HP to bring you information, documents, digital media, time-based notifications, and special offers. Note: HP Center is not available in all models.

  • Page 98: Starting Hp Center

    The HP Center toolbar appears. For detailed Help information, click the hp center logo on the HP Center toolbar and choose Help. For a description of a button or area of the toolbar, place the cursor over the toolbar.

  • Page 99: Turning Off The Hp Center Service, Re-enabling The Hp Center Service

    Turning Off the HP Center Service You can turn off the HP Center Service temporarily (during the current PC session) or permanently (for all future PC sessions). To temporarily turn off the HP Center Service: 1 Right-click the hp center icon in the system tray area of the taskbar.

  • Page 100

    HP Pavilion home PC...

  • Page 101: Resolving Problems, Troubleshooting

    Resolving Problems Troubleshooting For help on general and miscellaneous problems you may be experiencing with the PC, refer to the following pages for possible solutions. Look up the description of the problem, and try the solution listed. For more detailed information, press the Help button on your keyboard, or click Start on the taskbar and select Help and Support.

  • Page 102

    You may need an updated driver for Windows XP. For non-HP peripherals, device, and it won’t contact the vendor directly. For HP peripherals, visit the HP Web site. Refer to work. your Support Guide for details. The computer doesn’t Check the speaker connection.

  • Page 103

    Problem Solution The computer (or part Try restarting the computer as follows: of it) doesn’t seem to 1 Click Start on the taskbar. be working. 2 Click Turn Off Computer. 3 Click Restart. If the computer shows no response to mouse or keyboard actions, reset the computer: 1 Press and hold the On button until the system turns off.

  • Page 104

    Address. (For a Web site, enter the complete Web site URL in the Address box.) 8 Click OK. 9 On the Buttons tab, click Apply. 10 Repeat steps 6 through 9 for each button you want to reconfigure. 11 Click OK when you are finished reconfiguring the keyboard. HP Pavilion home PC...

  • Page 105

    Problem Solution The keyboard Print Some programs do not recognize the Print button. button doesn’t work. I cannot remove a CD You cannot remove a CD or DVD disc after you have turned off the computer. Turn on or DVD disc. the computer and press the Eject button to extend the tray.

  • Page 106

    4 Replace the mouse ball, and screw on the cover. The computer might have stopped. Reset the computer by pressing and holding the computer On button until the computer turns off (approximately five seconds). Then turn the computer back on. HP Pavilion home PC...

  • Page 107: System Recovery, System Restore

    Note: Your PC does not include recovery CDs. Recovery CDs contain a complete image of the original HP Pavilion home PC hard drive contents. You can make your own recovery CDs; see “Using HP Recovery CD Creator” on page 83.

  • Page 108: Application Recovery

    Not all models include the Application Recovery program. Perform steps 1 through 5 of “To start Application Recovery.” If hp application recovery appears in the hp pavilion pc tools folder, then your PC includes the HP Pavilion Application Recovery program.

  • Page 109

    See “System Recovery Using Recovery CDs” on page 83. Make your own recovery CDs before you need them; see “Using HP Recovery CD Creator” on page 83. If you do not have recovery CDs when you need them, you must contact HP Support for help.

  • Page 110

    On button until the computer turns off. Continue with step 5. 3 Wait until the System Recovery box appears asking Do you really want to start HP PC System Recovery? HP Pavilion home PC 4 Click Yes to continue with the recovery process.

  • Page 111: System Recovery Using Recovery Cds, Using Hp Recovery Cd Creator

    The recovery CDs can be used only with the specified PC model. The CDs are licensed for use only with your HP Pavilion home PC. The recovery CDs can install the operating system and software on your computer hard disk drive if the software becomes corrupted or is accidentally erased.

  • Page 112

    Note: If you do not have recovery CDs when you need them, you must contact HP Support for help. To use this program, your PC must have a CD-RW drive or other drive that can write to the CDs. If necessary, purchase a Windows XP compatible CD-RW drive from your local computer or electronics store.

  • Page 113: Starting System Recovery Using Recovery Cds

    Starting System Recovery Using Recovery CDs The recovery CDs provide two recovery options: Standard Recovery: This is a non- destructive recovery, which recovers factory- shipped programs, drivers, and the operating system without affecting any data files that you may have created since purchasing this PC.

  • Page 114

    5 Enter the BIOS setup program during the startup: When the blue screen with the HP Invent logo appears, press the F1 key on the keyboard until Entering SETUP is displayed. (You only have a few seconds to press the F1 key before the normal startup process continues.) Wait until the BIOS setup...

  • Page 115

    15 Return the BIOS to the original setting. Enter the BIOS setup program during the startup: When the blue screen with the HP Invent logo appears, press the F1 key on the keyboard until Entering SETUP is displayed. (You only have a few seconds to press the F1 key before the normal startup process continues.)

  • Page 116: Freeing Up Space On Your Hard Disk Drive, Displaying Hard Disk Space

    Takes up about 5 GB of hard disk space, reducing the total amount of space available for your use. HP Pavilion home PC Use the following procedures to: View the amount of used and free disk space by using the System Tools Disk Management.

  • Page 117: Increasing Available Hard Disk Space

    Information displays for each drive on your PC. You may need to scroll the window to the right to see the capacity and the free space sizes. Increasing Available Hard Disk Space You can free up space on the hard disk by uninstalling programs or by using the Disk Cleanup utility to remove unneeded files.

  • Page 118: Reinstalling Programs

    You can reinstall most programs that came with your PC. For programs that came on CDs or DVDs, just reinsert the disc and follow the onscreen instructions. For preinstalled programs, follow the steps in “Application Recovery“ on page 80. HP Pavilion home PC...

  • Page 119: Index

    88 increasing, 89 box contents, viii browsing the Internet, 37 buttons Eject, 55 E-Mail, 21 Help, 21 HP, 21 mouse, 14 mouse scroll wheel, 14 Mute, 22 Off. See shutting down computer On, 6 Power, 6 Print, 21...

  • Page 120

    30 standby mode, automatic, 33 standby mode, manual, 30 System Recovery, 79 System Restore, 79 troubleshooting, 73 HP Pavilion home PC turning off, 30 turning on, 6 upgrading internal parts, 4 Connect button, 44 connecting Ethernet adapter, 41...

  • Page 121

    45 updating, 45 HP Instant Support, 13 HP Pavilion learning to use, xx, 11 HP Pavilion PC Tools, xxii, 67 HP Picture Toolkit button, 22 HP Tour Guide, xxiii, 67 HP Web site, 45 finding service locations, 46...

  • Page 122

    6 logging off, 11 HP Pavilion home PC manuals online, 4, 46 memory card reader card types, 52 messages from HP, turning off, 71 microphone, 28 adjusting volume, 29 using with multi-channel speakers, 26 Microsoft XP Help, xxvi, 4 modem...

  • Page 123

    CDs, 83 using System Restore, 79 Recovery CD Creator, 83 region code, 64 registering with HP, xiv, 7 reinstalling software, 80, 81, 90 removing unneeded software, 89 repetitive strain injury (RSI), 9 replacement parts, 46 restoring system, 79...

  • Page 124

    Help and Support, 13 troubleshooting, xx, 73 turning off, computer, 30 turning on computer first time, 6 troubleshooting, 73 tutorials in Help, 13 uninstalling software, 89 updates from HP, xvii, 69 updating drivers, 45 software, 45 system, 70...

  • Page 125

    Upgrading and Servicing the PC guide, 4 upgrading to v.92 modem features, defined, 36 using, 45 using 6-In-1 memory card reader, using a microphone, 28 using the computer, 11 using the diskette (floppy) drive, 52 v.92 modem, 40 video CDs, 67 viewing onscreen guides, 67 virus protection, 7 voltage requirements, 1...

  • Page 126

    HP Pavilion home PC...

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