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B-TEK Scales Skynet Start Manual

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Skynet Start Manual
Technical Department
81320556
REL.1.1
Mar. 2020
Cod.81320556
1

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Summary of Contents for B-TEK Scales Skynet

  • Page 1 Skynet Start Manual Technical Department 81320556 REL.1.1 Mar. 2020 Cod.81320556...
  • Page 2 Cod.81320556...

  • Page 3: Table Of Contents

    Summary What Is the Start Application? ......................5 Software activation ..........................6 QR Code activation ........................7 Public Code activation ......................10 The Menu ............................11 The Password to Open the Menu ....................11 The Customer Password to Open the Light Menu ..............14 3.2.1 The Light Menu .............................
  • Page 4 5.4.3 The UNLOCK KEY ............................66 Appendix E: Changes between Versions ..................66 Changes from 1.X to 2.0 ........................66 Changes from 2.0 to 2.1........................66 Changes from 2.2 to 2.3........................67 Changes from 2.3 to 2.4........................67 Changes from 2.4 to 2.5........................67 Appendix F: Main board Test ....................

  • Page 5: What Is The Start Application

    1. What Is the Start Application? Start is the software that manages the device Start Up. It is automatically run by the Operating System and, at the beginning, it shows the following window. As the message says, the user can open an internal menu to configure the device simply touching the display.

  • Page 6: Software Activation

    (especially to improve the support to the maintenance). 2. Software activation When the Skynet is first started, the software must be activated. There are two activation modes: 1. with QR Code: a QRcode reading app and an internet connection is required 2.

  • Page 7: Qr Code Activation

    QR Code activation Select the “QR Code” icon Wait a few moments for the generation of the QR Code If you need to change the Serial number, click on the box to open the keyboard page, otherwise go directly to step 5 Using the displayed keyboard, enter the device serial number.
  • Page 8 If you need to change the Seal type, select the type from the list, otherwise go to the next step If you need to change the Law, select the law from the list, otherwise go directly to step 8 In case of Law change a warning message pops out to inform that system has detected a Law change.
  • Page 9 Read the QR Code auto-generated with the QR reader app, then press Close button to return to the previous page. Enter the key obtained from the app using the numeric keyboard, then press the Unlock button NOTE: “x” button deletes the current value, Back button aborts the procedure If the code is OK, a “Key valid!”...

  • Page 10: Public Code Activation

    Public Code activation Select the “Public Code” icon Read Public Code communicate it to B-TEK Enter the key obtained from B-TEK using the numeric keyboard, then press the Unlock button NOTE: “x” button deletes the current value, Back button aborts the procedure If the code is OK, a “Key valid!”...

  • Page 11: The Menu

    3. The Menu The Password to Open the Menu Tapping the terminal display within 5 seconds after start-up, the next window is shown. FIXED PASSWORD 607524 Using the numeric keyboard, enter the password and press “Login”. This allows to open the internal menu (the “X”...
  • Page 12 The next picture shows the internal menu visible after the entering of the right password. In the next chapters, all the sub-menu items and the procedures linked to these are accurately described. Start application System info As above shown, the two buttons defined outside the menu are: •...
  • Page 13 Cod.81320556...

  • Page 14: The Customer Password To Open The Light Menu

    The Customer Password to Open the Light Menu Tapping the terminal display within 5 seconds after start-up, the next window is shown. CUSTOMER PASSWORD 432867 Using the numeric keyboard, enter the password and press “Login”. This allows to open the internal menu (the “X”...

  • Page 15: The Light Menu

    3.2.1 The Light Menu The next picture shows the light version of the internal menu visible after the entering of the customer password. As above shown, there is only one section with the useful procedures for the end customer. Network settings Opens the window to manage the network settings Language settings Opens the window to set language and culture...

  • Page 16: The Menu Items (Quick Reference)

    Upload custom logo Uploads a custom logo image The Menu Items (Quick Reference) Below a summary of the items available in the menu pages, just to have a global view (see the linked chapters for more info). 3.3.1 System In the next paragraphs, the procedures grouped under the System menu are described in details. System Network settings Opens the window to manage the network settings...
  • Page 17 The current network setting is shown and can be modified as required. NOTE: ask the Network Administrator for more info. NOTE: DNS servers are optional Click on “Save” to apply the new connection configuration. If everything is fine, a message pops out to inform the configuration was applied with success.
  • Page 18 1. The Standard mode is the default operating mode: the weighing application installed onto the device. 2. The Online mode is used with Flexpoint applications: Skynet only controls scale and other configured physical devices using framework.exe, while the user interface is drawn by Flexpoint using IESimple.
  • Page 19 After this timeout is elapsed, the device is automatically rebooted. 3.3.1.4 Display calibration This procedure calibrates the touch screen display of the Skynet. Select the “Display calibration” icon In the shown window, select the “Calibration”...
  • Page 20 Stylus Properties window and return to the start menu. 3.3.1.5 Display rotation This procedure is to screen rotation of Skynet devices mounted on the wall. Select the “Display rotation” In the shown window select the rotation degree Select the value and press “Save”...
  • Page 21 Select the “Date/Time settings” In the shown window select the date and set the time Press “Apply” on the shown window to save. Press “OK” to close the window. 3.3.1.7 Software Activation See cap. 2. Cod.81320556...

  • Page 22: Update

    Therefore, before starting the procedure: 1. the installation pack shall be retrieved from B-TEK 2. the installation pack shall be copied on one of the available memory devices to be used inside Skynet (see “Appendix 3. Appendix A: The Available “ for more info) Memory Devices 4.
  • Page 23 Select the source where the ZIP file is stored (see “Appendix Appendix A: The Available Memory “ for more info) Devices Select the update file from the list Click on the Next button to complete the procedure NOTE: if something goes wrong, a message is shown to describe the error and the procedure is aborted NOTE: the Back button (left arrow)
  • Page 24 NOTE: do not start the procedure if the installation pack is not available on the device NOTE: do not switch off the device while the procedure is running! NOTE: this procedure doesn’t update the Start application (use the special procedure to do that) Select the “Software update”...
  • Page 25 Select the destination of the exported files (see “Appendix Appendix A: The Available Memory “ for more info) Devices NOTE: this window is visible only if the YES option was selected at step 2 Checking the relative item in the list, select which data has to be copied in the backup file (see “Appendix B: The Configuration Backup / Restore”...
  • Page 26 Select the folder that you want to delete or skip and click the Next button to proceed NOTE: skip this procedure if you don't want to delete the customized folders NOTE: if you delete the selected folders all the data inside will be lost, if you have got the backup you will be able to replace them Select the source where the ZIP file is...
  • Page 27 Wait for the system to check the software version in the zip file A message pops out to inform you that after the updating the software will need an activation key., click “Yes” to proceed or “No” to abort A message pops out to inform you that you are updating a software with a new release or with a different code, click “Yes”...
  • Page 28 Select “YES” to restore the previous configuration backup or “NO” to skip this step (see “Configuration Restore” for more info) Then click on the Next button to proceed Checking the relative item, select which data has to be restored from the backup (see “Appendix B: The Configuration Backup / Restore”...
  • Page 29 • .jpg/.jpeg • .png Obviously, before starting the procedure the ZIP file shall be available inside the Skynet device. This means the file shall be copied on one of the available memory devices to be sure the procedure can find this when required (see “Appendix Appendix A: The Available “...
  • Page 30 Click on the Next button to complete the procedure NOTE: if something goes wrong, a message is shown to describe the error and the procedure is aborted Some messages shown describe the current status of the process A proper message is shown when the procedure is completed.

  • Page 31: Backup

    3.3.3 Backup In the next paragraphs, the procedures grouped under the Backup menu are described in details. Backup Creates a ZIP Archive with a copy of the software application data Configuration backup [ configuration + database ] Creates a ZIP Archive with a copy of the whole software application Create application image [ configuration + database + application ]...
  • Page 32 Select the “Configuration backup” icon Select the destination of the exported files (see “Appendix Appendix A: The Available Memory “ for more info) Devices NOTE: the Back button (left arrow) aborts the procedure Checking the relative item, select which data have to be copied in the backup file (see “Appendix B: The Configuration Backup / Restore”...
  • Page 33 A proper message is shown when the backup is completed Click on the Next button to go on. NOTE: if something goes wrong, a message is shown to describe the error 3.3.3.2 Creating an application image This function creates a ZIP Archive where a complete copy of the software system is stored. This means all the files used by the application (configuration, database, customized files, programs and code libraries) are copied in the archive.
  • Page 34 Select the “Create application image” icon Select the destination of the exported files (see “Appendix Appendix A: The Available Memory “ for more info) Devices NOTE: the Back button (left arrow) aborts the procedure Click on the Next button to complete the procedure Some messages...
  • Page 35 A proper message is shown when the procedure is completed. Click on the Next button to go on. NOTE: if something goes wrong, a message is shown to describe the error 3.3.3.3 Export logs This procedure saves a copy of the internal system log files in an area reachable from outside (see “Appendix Appendix A: The Available ”...
  • Page 36 When procedure ends, click on the Next button to close the window NOTE: if something goes wrong, a different message shown describe the error 3.3.3.4 Export alibi memory This procedure saves a ZIP archive with a copy of the Alibi Memory files in an area reachable form outside (see “Appendix Appendix A: The Available ”...
  • Page 37 When procedure ends, click on the Next button to close the window NOTE: if something goes wrong, a different message shown describe the error Cod.81320556...

  • Page 38: Restore

    3.3.4 Restore In the next paragraphs, the procedures grouped under the Restore menu are described in details. Restore Restores the software application data from a ZIP Archive previously created by the “Configuration Configuration restore Backup” function [configuration + database] Restores the whole software application from a ZIP Archive previously created by the “Create Restore application image Application Image”...
  • Page 39 (created on the same device or on another one) Obviously, before starting the procedure the backup archive shall be available inside the Skynet device. This means the file shall be copied on one of the available memory devices to be sure the procedure can find this when required (see “Appendix...
  • Page 40 Click on the Next button to proceed Select the source where the ZIP file is stored (see “Appendix Appendix A: The Available Memory “ for more info) Devices Select the proper installation pack. The list is updated after the previous step and all the valid archive (found in the selected memory) are shown.
  • Page 41 Checking the relative item, select which data has to be restored from the backup (see “Appendix B: The Configuration Backup / Restore” for more info) NOTE: a warning message is shown if the database restoring is checked, just to notify the potential loss of data stored after...
  • Page 42 (created on the same device or on another one) Obviously, before starting the procedure the image archive has to be available inside the Skynet device. This means the file shall be copied on one of the available memories to be sure the procedure can find this when required (see “Appendix...
  • Page 43 NOTE: do not switch off the device while the procedure is running. Select “Restore application image” icon Select YES to delete the Customized folder, NO otherwise (see “5.2.2 The Customized ” for Folder more info) Click on the Continue button to go on Select the source where the image file is stored (see “Appendix Appendix A: The Available...
  • Page 44 Click on the Next button to complete the procedure NOTE: during the next step, all the data on the device will be replaced by the stored ones Information about the current status are shown during the processing NOTE: this step requires a long time A proper message is shown when the procedure is completed.
  • Page 45 NOTE: the current data will be permanently deleted and replaced by the default ones. NOTE: do not switch off the device while the procedure is running! Select the “Restore Factory Settings” icon Select YES to delete the Customized folder, NO otherwise (see “5.2.2 The Customized ”...
  • Page 46 Click on the Next button to proceed A confirmation is required before going on. Select YES to restore the factory set up, NO otherwise. Click on the Next button to complete the procedure. NOTE: during the next step, all the configuration data will be deleted A proper message is shown when the procedure is completed.
  • Page 47 3.3.4.4 Delete access levels This is a procedure that deletes the access levels configuration and passwords from the device. This means the access levels will not be enabled at the next startup of the application. NOTE: access levels configuration will be permanently deleted! Select the “Delete access levels”...
  • Page 48 A confirmation message is shown when the process is completed 3.3.4.6 Delete configurations This is a procedure that deletes the configurations of the application from the device. This means all the configurations will be permanently deleted. NOTE: all the configurations data will be permanently deleted! Select the “Delete configurations”...
  • Page 49 3.3.4.7 Delete application This is an emergency procedure that deletes the entire software application from the device. This means all the application data will be permanently deleted (configuration, database, customized files and software). After that, to use the device a new installation of the system is required. This can be done using: •...

  • Page 50: Utility

    3.3.5 Utility In the next paragraphs, the procedures grouped under the Utility menu are described in details. Utility Optional card setting Installs / Removes the optional expansion cards Patch installation Installs the BSP Patch Device lock / unlock Locks / Unlocks the device Tools used to test the scale and the hardware parts Test hardware of the device...
  • Page 51 The Set Up status notification in the previous window allows to understand if the card is correctly installed or not. Two possible situations can be noticed: the registry values and the detected card are aligned (card already installed correctly) the registry values and the detected card are misaligned.
  • Page 52 Therefore, before starting the procedure: 1. the installation pack shall be retrieved 2. the installation pack shall be copied on one of the available memories to be used inside the Skynet device (see “Appendix 3. Appendix A: The Available “ for more info)
  • Page 53 A message is shown while the procedure is working. NOTE: if something goes wrong, a message is shown to describe the error and the procedure is aborted NOTE: if necessary, the system will be automatically rebooted at the end of the procedure 3.3.5.3 Device Lock /Unlock This procedure changes the “LOCK”...
  • Page 54 Click on the Continue button to complete the procedure Some messages are displayed in a DOS window during the Lock process. NOTE: don't touch the screen while the process is running NOTE: system will automatically rebooted at the end of the procedure UNLOCK Select the “Device unlock”...
  • Page 55 3.3.5.4 Test Hardware This a tool used for test all the hardware parts installed on the Skynet. The Test is structured in two parts: • main board, through the relative button you can choose the hardware present on the main board to test •...
  • Page 56 Select the “Test hardware” icon Select again the button “Test hardware” Now you can choose which parts of the hardware you want to test To test the main board hardware follow the instructions written in the “Mother board and Optional Cards” Select again the button “Test Scale”...

  • Page 57: Vnc Server Activation

    To test the scale 3.3.5.5 Reset MPP This is a procedure that eliminates all MPP weighings. This means that all application MPP weighings will be permanently deleted. NOTE: all the MPP weighings will be permanently deleted! Select the “Delete MPP” icon Reset MPP A warning message is shown.

  • Page 58: Appendix

    • as a source to retrieve data from outside to inside • In this case, the required files must be stored on the selected memory using a PC. Then this memory must be connected to the Skynet device (obviously, this second step is not required for the internal one).

  • Page 59: Using The Internal Memory

    5.1.2 Using the USB Flash Drive All the required files can be stored in the root folder of a standard USB Flash Drive. Note that the sub-directories are not managed and only the files in the root folder will be usable inside the Skynet device.

  • Page 60: The Configuration Items

    5.2.1 The Configuration Items Under “Configuration Items” all the modifiable data are grouped: • HW Configuration Configuration and parameters to interact with the available hardware resources (for instance: printers, badge readers and scales). • SW Configuration Configuration and parameters to set up the software behaviour as required by the customer (for instance: which data archives are used among the available ones, which data have to be input for every weighing operation and what instead is only optional).

  • Page 61: Notes About Procedures

    The public icons shown by the graphic controls (buttons or windows) are stored in resource files. These files are stored in the Customized folder and can be directly modified by the customer. • Printer Layout XML files are used to define the structure of the printed tickets. These files are stored in the Customized folder and can be directly modified by the customer (for instance, to change the sequence of the printed data or to move a field from left to right) 5.2.3 Notes about Procedures...
  • Page 62 59600002 – 1.1.7.0 Example: Major Release Minor release The first digit indicates the major The others three digits indicates the minor release, release, means that something in the means that something change in the software, but software structure change, so you can't you can restore the backup that has the same restore backup because there...

  • Page 63: Appendix C: Patch Installation

    Appendix C: Patch installation The Patch installation mechanism is made to fix some small bugs inside the operating system, without installing a new release of the BSP The BSP patch is a standard ZIP Archive provided by B-TEK. This archive contains all the files required to install the patch on the device using the Start procedure.
  • Page 64 (that is performed by an authorized technician and requires a process not available from Start application). An example should clarify better this point. EXAMPLE The next image shows a potential information window on a Skynet device. The current situation is: • The installed BSP code is “6.15.2 (03 Mar 2015)”...

  • Page 65: The Update Procedure

    Install the latest patch (1.2). This patch is released after the BSP Image, therefore it contains new bug fixes. 5.3.2 The Update Procedure A click on the Install button is enough to start the update of the system with the current Patch. The internal procedure manages automatically all the required steps.
  • Page 66 In this condition, the services are configured without any limitations: • TELNET is switched ON • the root of the internal memory is set as the FTP Server root • EXPLORER is switched ON With this set up, all the files inside the device are visible from outside or directly on board (thanks to the EXPLORER service).
  • Page 67 The scales test inside the test hardware is necessary and important not only for test the scale board card installed inside the Skynet device, but even for manage the data inside that. It's necessary to pass through this menu every time the scale board card it's replaced. Here described the scale section: Cod.81320556...
  • Page 68 SCALE Select the scale (A, B etc ..) 2 ... This represent the number of the scale board, all the scale board must be addressed or the software can't recognize it. To change the address jump to point 6. Note: the number of the scale board must correspond to the number SCALE NBR.
  • Page 69 the scale board using the software test hardware. To change the address you need to move the pins on the dip- switch. This represent the software code installed on the internal scale board card. To each converters corresponds a software. To Upgrade the firmware RELEASE 491032.1.6.0.0 jump to point 9.
  • Page 70 Confirm the message 'reset scale board/s'. Now the scale board is addressed and ready to be used. To upgrade the firmware on the scale board touch the button 'UPDATE FIRMWARE'. Note: The software to upgrade must UPDATE FIRMWARE be inside the USB root. Note: The USB must be connected before click this button.
  • Page 71 configuration inside the scale board card. Note: this procedure will delete the scale board number, at the end you need follow procedure explained at point 6 Answer 'Yes' if you are sure that you want to erase the data inside the ARE YOU SURE? converter.
  • Page 72 Rotate the commutator to the 2 mV position and press the 'MAX CAPACITY' button. Now check the linearity of the scale board; rotate and check each position of the simulator. To each step correspond a weight of 5000 kg more or less.
  • Page 73 address of the load cell. At the end of the addressing push the button 'cells power off/on' to refresh the view of the window and check the modify. Note: change scale baud rate it strictly forbidden, just in specific case and for specific application it will be changed Press the calibration button to shown...
  • Page 74 5.6.2 Mother board and Optional Cards If you doubts the functioning of one of the part on the mother board here you can test it. There is the possibilities to configure and test even the optional cards installed on the device. Check this tab to know what to do on the: Motherboard Description...
  • Page 75 Some texts cannot be modified and are stored in a private part of the system Some icons cannot be modified and are stored in a private part of the system Every piece of software is identified by two values: the code (e.g. “590003”) and the release value (e.g. “3.1”). Moreover, the release value is always composed by two numbers: the first number is the “Major”...

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