Compaq Deskpro AP500 Reference Manual page 138

Solving Network Problems
Problem
Network controller
stopped working when an
expansion board was
added to the workstation.
( Continued)
Network controller
stopped working without
apparent cause.
Writer: Jeff Parmenter Project: Compaq Professional Workstation AP500 Reference Guide Comments: 338521-002
File Name: L-CH11.DOC Last Saved On: 12/16/98 11:31 AM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Continued
Possible Cause
The network controller
requires drivers.
The files containing the
network drivers are
corrupted.
The files containing the
network drivers are
corrupted.
The cable is not securely
connected.
The network controller is
defective.
Compaq Professional Workstation AP500 Reference Guide
11-15
Possible Solution
Verify that the drivers
were not accidentally
deleted when the drivers
for a new expansion
board were installed.
Reinstall the network
drivers using your
Compaq SmartStart for
Workstations CD.
Reinstall the network
drivers using your
Compaq SmartStart for
Workstations CD.
Ensure that the cable is
securely attached to the
network connector and
that the other end of the
cable is securely
attached to the correct
device.
Contact your Compaq
authorized service
provider.