Compaq Deskpro AP500 Reference Manual page 127

11-4 Troubleshooting
Solving Minor Problems
Workstation doesn't
automatically display the
date and time.
Workstation does not beep
during the power-on self-
test (POST) when an error
is encountered.
System will not boot.
Workstation reset
automatically.
Writer: Jeff Parmenter Project: Compaq Professional Workstation AP500 Reference Guide Comments: 338521-002
Continued
Problem Possible Cause
RTC (real-time clock) battery
may need to be replaced.
Battery life is approximately 5
years.
Speaker cable is not properly
attached.
Headphones are plugged in.
Expansion board assembly
may not be seated properly.
The unit temperature was
exceeded. The fan may be
blocked.
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COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Possible Solution
Replace the RTC battery.
See Appendix E,
"Installing a New
Battery," for installation
instructions, or contact
your Compaq authorized
reseller or service
provider for RTC battery
replacement.
Ensure that speaker
cable is connected.
Unplug headphones.
If the LED is a steady
amber color, reseat the
expansion board
assembly.
1. Unit is in an
exceedingly hot
environment. Let it
cool down.
2. Be sure internal
cables are not
blocking the air
intake of the power
supply.
3. Contact your
Compaq authorized
reseller or service
provider.