Canon Color imageCLASS MF9220Cdn Basic Operation Manual page 493

Error Codes
Error Code
#0801
–
–
–
–
#0802
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–
–
–
#0804 You have no permission to access the folder.
#0806
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–
#0808
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–
12-38
Description
A timeout error occurred while the machine
was communicating with the SMTP server to
send an e-mail message.
The SMTP server returned an error while trying
to connect. The destination is not correct.
An error occurred on the server side during
transmission to a file server.
The e-mail address is incorrect.
The name of the SMTP server is incorrect.
The domain name of the DNS server is
incorrect.
The name of the DNS server is incorrect.
Connection to the DNS server failed.
An incorrect user name or password was
specified for the sending of a file to a file server.
An incorrect destination was specified for the
sending of an e-mail message or I-fax.
A timeout error occurred while the machine
was communicating with the FTP server.
The FTP server returned an error while trying
to connect. The destination is not correct.
An error occurred on the server side during
transmission.
Action
– Check that the SMTP server is functioning
normally, or check the network status.
– Check the destination setting.
– Check that the file server is operating properly.
– Start the Remote UI and make sure that the
E-mail Address in E-mail/I-Fax Settings under
Network Settings is set correctly.
– Start the Remote UI and make sure that SMTP
Server in E-mail/I-Fax Settings under Network
Settings matches the SMTP server address you
checked in "Network Settings," in the e-Manual.
– Start the Remote UI and make sure that
Domain Name in TCP/IP Settings under
Network Settings is set correctly.
– Start the Remote UI and make sure that Primary
DNS Server Address and Secondary DNS Server
Address in TCP/IP Settings under Network
Settings are set correctly.
– Ask the network administrator to check that
the DNS server is operating properly.
Check that the user name and password you
specified match the user accounts (user name
and password) registered to the computer (file
server).
– Check that the user name and password you
specified match the user accounts (user name
and password) registered to the computer (file
server).
– Check the e-mail or I-fax address.
– Check that the FTP server is functioning
normally.
– Check the network status.
– Check that the FTP server is functioning
normally.
– Check the network status.
– Check the destination setting.
– Check the status and setting of the file server.