Heartway Medical Products S11E User Manual page 29

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TROUBLE SHOTTING & ERROR CODE
P&G S-Drive 45 Amp controller: Your scooter is fitted with S-Drive controller, which
continuously monitors the operating conditions of your scooter. If it detects a problem it
will indicate with error message by flashing light on the power ON/ OFF light. You must
count the number of the flash, and see the list to check what kind of error has happened
according to the number)
Flash
Description
The battery needs charging or there is a bad connection to the battery. Check the
1
connections to the battery. If the connections are good, try changing the battery
There is a bad connection to the motor. Check all the connections between the
2
motor and the controller
The motor has a short circuit to a battery connection. Contact your service
3
agent.
The freewheel switch is activated or the manual brake disengagement
4.
mechanism is operated. Check the position of the switch of lever.
5
Not used
The S-Drive is being inhibited from driving. Inhibit 2 is active. This may be
6
because the battery charger is connected or the seat is no in the driving position.
A throttle fault is indicated. Make sure that the throttle is in the rest position
7
before switching on the scooter.
8.
A controller fault is indicated. Make sure that all connections are secured.
The parking brakes have a bad connection. Check the parking brake and motor
9.
connections. Make sure the controller connections are secured.
An excessive voltage has been applied to the controller. This is usually caused
10.
by a poor battery connection. Check the battery connections.
Note:
If you experience any technical problems, it is
recommended that you check with your local dealer
before attempting to troubleshoot on your own.
The following symptoms could indicate a serious problem
with your power wheelchair. Contact your local dealer if
any of the following arises:
1. Motor noise
2. Frayed harnesses
3. Cracked or broken connectors
4. Uneven wear on any of tires
5. Jerky motion
6. Pulling to one side
7. Bent or broken wheel assemblies
8. Does not power up
9. Powers up, but does not move
27

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