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Cleaning the Printer
Cleaning the Printer Case
Be sure to turn off the printer, and wipe the dirt off the printer case with a dry cloth or a damp cloth. Be sure to
unplug the AC cable while cleaning.
Never clean the product with alcohol, benzine, thinner, or other such solvents.
Doing so may damage or break the parts made of plastic and rubber.
Cleaning the Thermal Head/Platen Roller
Epson recommends cleaning the thermal head periodically (generally every 3 months) to maintain receipt print
quality.
Depending on the roll paper used, paper dust may stick to the platen roller and cause an irregular paper feed. To
remove the paper dust, clean the platen roller with a cotton swab moistened with water. Turn on the printer
power only after the water has completely dried.
Turn off the printer, open the roll paper cover, and clean the thermal elements of the thermal head with a cotton
swab moistened with an alcohol solvent (ethanol or IPA).
After printing, the thermal head can be very hot. Do not touch it and let it cool before you
Do not damage the thermal head by touching it with your fingers or any hard object.
Thermal head
clean it.
Chapter 5 Handling
Platen roller
5
101
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