Software Problem - HP Brio BA400 User Manual

Software Problem

Problem
Power indicator light is
illuminated, but some
software won't run.
Date and time are wrong.
Your PC often hangs
(becomes unusable) when
running applications under
Windows NT 4.0.
You are unable to install a
video driver under Windows
NT 4.0.
You receive the error
message "some necessary
system files are corrupted"
To try and fix this ...
•
Refer to the application software documentation and/or the operating system
documentation for guidance.
•
If the software is running but not functioning properly, try to save any unsaved data,
then close down the application and relaunch it. If it still does not work, restart the PC
and then try launching the software again.
•
Reinstall the software.
•
If the problem continues, contact the software manufacturer's support services.
The date and time can be incorrect for the following reasons:
•
The time has changed to or from Summer Time.
•
The PC has been unplugged from the power too long, and the battery is discharged.
To change the date and time, select Settings



Control Panel



Date/Time from the
Start menu or use the Setup program (see page 20). If necessary, install a new battery (see
page 62).
Install more memory if required. It is recommended that you install at least 64MB of RAM to
run Windows NT 4.0 on your PC. Installing less than this may cause problems running
applications.
Install more memory if required. It is recommended that you install at least 64MB of RAM to
run Windows NT 4.0 on your PC.
Reinstall the operating system or return the PC to its original factory configuration by using
the Brio Assist CD-ROM. Refer to page 18 for more information.
Troubleshooting Help Zone
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