Troubleshooting Help Zone - HP Brio BA400 User Manual

Troubleshooting Help Zone

Troubleshooting Help Zone

Where to Find Help
Use this table to see where to go in this section for help with your problem.
Problem
You need troubleshooting quick reference information.
PC does not start. No power.
PC hangs (the image on the monitor freezes and you can no
longer use your PC).
PC's power indicator light works but monitor remains blank.
The monitor is not working properly.
You can't waken your PC from its sleep state.
Your PC freezes and can no longer be used.
You have forgotten your password.
You can't shut down your PC.
You have a software problem.
PC does not start properly and displays an error message on the
monitor.
Memory test error.
Keyboard test error.
Floppy drive test error.
Hard disk, DVD or CD-ROM test error.
CMOS test error.
Serial or parallel port test error.
Other configuration problems.
Your PC has an audio problem.
Your floppy drive is not working properly.
Your hard drive is not working properly.
Your CD-ROM or DVD drive is not working properly.
You want to protect your PC from power shortages
You want to contact support and are wondering what sort of
information you will need to supply.
22
Go to ...
page 17
page 23
page 24
page 25
page 25
page 26
page 26
page 26
page 26
page 27
page 28
page 29
page 30
page 31
page 32
page 33
page 34
page 35
page 36
page 36
page 37
page 38
page 39