Table of Contents
Advertisement
Diagnostic Tips:
Tip
Problem
The unit is not
1. Verify the power cord is plugged into an active power source and to the unit. Make
plugged into an
active AC power
2. Try power cycling the unit by unplugging and plugging the power cord back in.
source, or the
3. If the Power LED is still not on, verify that the AC power source works by plugging
unit's power
supply may have
failed.
If the power source and power cord are OK and this condition persists, the unit's power
supply may have failed. Call your HP-authorized LAN dealer, or use the electronic support
services from HP to get assistance. See the Customer Support/Warranty booklet for more
information.
A hardware
Try power cycling the unit. If the fault indication reoccurs, the unit may have failed. Call
failure has
your HP-authorized LAN dealer, or use the electronic support services from HP to get
occurred. All the
assistance. See the Customer Support/Warranty booklet for more information.
LEDs will stay on
indefinitely.
The unit has
Try resetting the unit by power cycling the unit.
experienced a
If necessary to resolve the problem, contact your HP-authorized LAN dealer, or use the
failure.
electronic support services from HP to get assistance. See the Customer Support/
Warranty booklet for more information.
One or more of
Try disconnecting power from the unit and waiting a few moments. Then reconnect the
the unit cooling
power to the unit and check the LEDs again. If the error indication reoccurs, one or more
fans may have
of the fans has failed. The unit has four fans and may continue to operate under this
failed.
condition if the ambient temperature does not exceed normal room temperature, but for
best operation, the unit should be replaced. Contact your HP-authorized LAN dealer, or
use the electronic support services from HP to get assistance. See the Customer Support/
Warranty booklet for more information.
There is an over
Check the log file of the connected switch for more detailed information. Make sure the
temperature
air flow around the sides and back of the unit is not restricted. Also check to see that no
condition in the
hot exhaust air from another device is blowing on the unit. If this unit is in a fully enclosed
unit.
rack, make certain that the ambient temperature inside the rack near the unit does not
exceed 55°C (131°F) for the HP 600 RPS/EPS or 50°C (122°F) for the HP 610 EPS.
The port for
An over-current condition may have been caused by a connected device. Unplug the
which the LED is
cable connected to the port, then plug it back in. If the condition returns, carefully power
blinking has
cycle the unit (be careful that other devices connected to the unit will not be adversely
experienced a
affected). If the fault indication reoccurs, the unit port may have failed. Call your HP-
failure.
authorized LAN dealer, or use the electronic support services from HP to get assistance.
See the Customer Support/Warranty booklet for more information.
RPS power is not
A higher priority RPS port is using RPS power from the HP 600 RPS/EPS. The LED blinks
available to the
even if the connected device does not require RPS power at this time. The blinking LED
connected
is indicating that there is no RPS power available to that device should it be required.
device.
Higher priority ports will get RPS power if it is needed, so their Power Status LED remains
off. The highest priority device should be connected to RPS port 1 to ensure that it receives
power if it is needed.
sure these connections are snug.
another device into the outlet. Or try plugging the unit into a different outlet or try a
different power cord.
Diagnosing with the LEDs
Solution
Troubleshooting
3-3
Hide quick links:
Advertisement
Table of Contents
