Planet ICA-4250 User Manual page 65

Internet Explorer displays
following message: "Your current
security settings
downloading ActiveX controls".
The device works locally but not
externally.
The unreadable characters are
displayed.
Frame rate is slower than the
setting.
Blank screen or very slow video
when audio is enabled.
 Network congestion may prevent the Image screen from
appearing quickly. You may choose lower resolution to reduce
the required bandwidth.
the
Set up the IE security settings or configure the individual settings to
prohibit allow downloading and scripting of ActiveX controls.
 Might be caused from the firewall protection. Check the Internet
firewall with your system or network administrator. The firewall
may need to have some settings changed in order for the device
to be accessible outside your LAN.

Make sure that the device isn't conflicting with any other web
server running on your LAN.
 Check the configuration of the router settings that allow the
device to be accessed outside your local LAN.
 Check the bandwidth of Internet connection. If the Internet
bandwidth is lower than target bit rate, the video streaming will
not work correctly.
Use the operating system of the selected language. Set the
Encoding or the Character Set of the selected language on the
Internet Explorer.
 The traffic of the network and the object of the image affect the
frame rate. The network congestion causes frame rate to slow
down the setting.
 Check the bandwidth of Internet connection. If the Internet
bandwidth is lower than target bit rate, the video streaming will
not work correctly.
 Ethernet switching hub can smooth the frame rate.
Your connection to the device does not have enough bandwidth to
support a higher frame rate for the streamed image size. Try
reducing the video streaming size to minimal value.
1080p IR Dome PoE IP Camera
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ICA-4250