Planet ICA-4250 User Manual page 46

Display the UID (User ID) of the device. Note that user cannot
UID
change it.
Set the username for the cloud server.
Username
Default is admin.
Set the password for the cloud server.
Password
Default is admin.
When the camera is connected to cloud server, the status will
show "OnLine".
Status
When the camera is disconnected from cloud server, the status
will show "OffLine".
User can use mobile app to watch video only when the status is "OnLine".
If the status is "OffLine", please check the following:
 Please set the camera's TCP/IP setting to make it connect to internet.
 Is there a firewall or DMZ server in your network? If yes, please set it as
disable.
 Does the camera get internet access via router or other devices? If yes,
please set the UPnP of router as enable.
1080p IR Dome PoE IP Camera
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ICA-4250