Planet ICA-4250 User Manual page 64

Image or video does not appear on
the main page.
Make sure to enter the IP address of Internet Explorer correctly. If
the camera has a dynamic address, it may have changed since
you last checked it.
 Network congestion may prevent the web page from appearing
quickly. Wait for a while.
The IP address and subnet mask of the PC and Internet camera
must be in the same class of the private IP address on the LAN.
 Make sure the http port used by the Internet camera, default=80,
is forwarded to the Internet camera's private IP address.
 The port number assigned in your Internet camera might not be
available via Internet. Check your ISP for available port.
 The proxy server may prevent you from connecting directly to the
Internet camera. Do not use the proxy server for the setup.

Confirm whether Default Gateway address is correct.
 The router needs Port Forwarding feature. Refer to your router's
manual for details.
 Packet filtering of the router may prohibit access from an external
network. Refer to your router's manual for details.
 Access the Internet camera from the Internet with the global IP
address of the router and port number of Internet camera.
 Some routers reject the global IP address to access the Internet
camera on the same LAN. Access with the private IP address
and correct port number of Internet camera.

When you use DDNS, you need to set Default Gateway and DNS
server address.
 If it's not working after the above procedure, reset Internet
camera to default setting and install it again.

When the PC connects to Internet camera for the first time, a
pop-up Security Warning window will appear to download
ActiveX Controls. When using Windows XP, or Vista, log on with
an appropriate account that is authorized to install applications.
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1080p IR Dome PoE IP Camera
ICA-4250