Ricoh MP 6503 User Manual
  1. Manuals
  2. Brands
  3. Ricoh Manuals
  4. All in One Printer
  5. MP 6503
  6. User manual

Ricoh MP 6503 User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual

User Guide

What You Can Do with This Machine
Getting Started
Copy
Fax
Print
Scan
Document Server
Web Image Monitor
Adding Paper and Toner
Troubleshooting
Information for This Machine
For safe and correct use, be sure to read the Safety Information in
Read This FIrst before using the machine.

Advertisement

Table of Contents
loading

Related Manuals for Ricoh MP 6503

Summary of Contents for Ricoh MP 6503

  • Page 1: User Guide

    User Guide What You Can Do with This Machine Getting Started Copy Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting Information for This Machine For safe and correct use, be sure to read the Safety Information in Read This FIrst before using the machine.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS How to Read the Manuals..........................6 Symbols Used in the Manuals........................6 Model-Specific Information..........................7 Names of Major Features..........................8 1. What You Can Do with This Machine Searching by What You Want to Do........................9 Reducing my Costs............................9 Using Scanned Files on the Computer.......................
  • Page 4 How to Use Each Application......................... 40 [Copy] Screen..............................41 [Fax] Screen..............................43 [Scanner] Screen............................48 Registering Functions in a Program.........................53 Turning On/Off the Power..........................56 Turning on the Main Power.........................56 Turning Off the Main Power........................56 Logging In the Machine...........................58 When the Authentication Screen is Displayed..................58 User Code Authentication Using the Control Panel..................
  • Page 5 Canceling a Transmission..........................83 Canceling a Transmission Before the Original Is Scanned..............83 Canceling a Transmission While the Original Is Being Scanned.............83 Canceling a Transmission After the Original Is Scanned................. 83 Storing a Document............................85 Sending Stored Documents.........................86 Printing the Journal Manually..........................88 5.
  • Page 6 Entering an E-mail Address Manually..................... 110 Basic Procedure for Storing Scan Files......................111 Checking a Stored File Selected from the List..................112 Specifying the File Type..........................113 Specifying Scan Settings..........................114 7. Document Server Storing Data..............................115 Printing Stored Documents..........................117 8.
  • Page 7 Messages Displayed When You Use the Facsimile Function..............165 When Network Setting Problems Occur....................166 When the Remote Fax Function Cannot Be Used...................172 Messages Displayed When You Use the Printer Function................175 Messages Displayed on the Control Panel When You Use the Printer Function........175 Messages Printed on the Error Logs or Reports When You Use the Printer Function......177 Messages Displayed When You Use the Scanner Function..............

  • Page 8: How To Read The Manuals

    How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors.

  • Page 9: Model-Specific Information

    Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. DPZ041 The following information is region-specific.

  • Page 10: Names Of Major Features

    Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Document Feeder • Large Capacity Tray...

  • Page 11: What You Can Do With This Machine

    1. What You Can Do with This Machine You can search for a description by what you want to do. Searching by What You Want to Do You can search for a procedure by what you want to do. Reducing my Costs BRL059S Printing multi-page documents on both sides of sheets (Duplex Copy) See "Duplex Copying", Copy/ Document Server.

  • Page 12: Using Scanned Files On The Computer

    1. What You Can Do with This Machine Checking how much paper is saved ([Information] screen) See "How to Use the [Information] Screen", Getting Started. Reducing electricity consumption See "Saving Energy", Getting Started. See "Timer Settings", Connecting the Machine/ System Settings. Using Scanned Files on the Computer BQX138S Sending scan files...

  • Page 13: Registering Destinations

    Searching by What You Want to Do Managing and using documents converted to electronic formats (Document Server) See "Relationship between Document Server and Other Functions", Copy/ Document Server. Registering Destinations BRL060S Using the control panel to register destinations in the Address Book See "Registering Entered Destinations to the Address Book", Fax.

  • Page 14: Operating The Machine More Effectively

    1. What You Can Do with This Machine Operating the Machine More Effectively BQX139S Registering and using frequently-used settings (Program) See "Registering Functions in a Program", Convenient Functions. Registering frequently-used settings as initial settings (Program as Defaults) See "Changing the Default Functions of the Initial Screen", Convenient Functions. Registering frequently-used printing settings to the printer driver See "Using One Click Presets", Print.

  • Page 15: What You Can Do With This Machine

    What You Can Do with This Machine What You Can Do with This Machine This section describes the features of this machine. Customizing the [Home] Screen The icons of each function are displayed on the [Home] screen. DLV122 • You can add shortcuts to often used programs or Web pages to the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons.

  • Page 16: Making Copies Using Various Functions

    1. What You Can Do with This Machine Making Copies Using Various Functions CJQ601 • You can print stamps on copies. Stamps can include background numbers, scanned images, dates, page numbers, and texts. See "Stamps", Copy/ Document Server. • You can reduce or enlarge the copy image. Auto Reduce / Enlarge function enables the machine to detect the original size automatically.

  • Page 17: Printing Data Using Various Functions

    What You Can Do with This Machine Printing Data Using Various Functions CJQ614 • This machine supports network and local connections. • You can print or delete print jobs stored on the machine's hard disk, which have been previously sent from computers using the printer driver. The following types of print jobs can be selected: Sample Print, Locked Print, Hold Print, and Stored Print.

  • Page 18: You Can Connect Two Machines For Copying

    1. What You Can Do with This Machine CJQ603 • You can retrieve stored documents scanned in scanner mode to your computer. • Using the file format converter, you can download documents stored in copier, Document Server, or printer mode to your computer. •...

  • Page 19: Sending And Receiving Faxes Without Paper

    What You Can Do with This Machine CJQ101 • You can complete large volume copy runs in shorter time. • Even if one machine runs out of paper, or stops because of a paper jam, the other machine can still continue to finish the job.
  • Page 20 1. What You Can Do with This Machine You can use Web Image Monitor to check, print, delete, retrieve, or download documents using your computer (Storing received documents). • See "Confirming/Printing/Deleting Received and Stored Documents", Fax. Transmission You can send a fax from your computer over the network (Ethernet or wireless LAN) to this machine, which then forwards the fax via its telephone connection (LAN-Fax).

  • Page 21: Sending And Receiving Faxes Via The Internet

    What You Can Do with This Machine Sending and Receiving Faxes via the Internet xxx@xxx.com xxx@xxx.com xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx xxx@xxx.com xxx@xxx.com xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx CJQ606 E-mail Transmission and Reception This machine converts scanned document images to e-mail format, and transmits and receives the e-mail data over the Internet.

  • Page 22: Sending And Receiving Faxes By Using The Machine Without Fax Unit Installed

    1. What You Can Do with This Machine • For details about the machine's settings, see "Network Settings Requirements", Connecting the Machine/ System Settings. Sending and Receiving Faxes by Using the Machine without Fax Unit Installed You can send and receive faxes through a different machine's fax functions via a network (Remote Fax). CJQ612 •...

  • Page 23: Using The Facsimile And The Scanner In A Network Environment

    What You Can Do with This Machine Using the Facsimile and the Scanner in a Network Environment CJQ607 • You can send scan files to a specified destination using e-mail (Sending scan files by e-mail). See "Overview of E-Mail Transmission Function", Fax. See "Basic Procedure for Sending Scan Files by E-mail", Scan.

  • Page 24: Preventing Information Leakage (Security Functions)

    1. What You Can Do with This Machine CUL003 • To use this function, the OCR unit is required. • You can select a file type from [PDF], [High Compression PDF], or [PDF/A]. • This function can optically recognize characters in various languages and up to approximately 40,000 characters a page.

  • Page 25: Centrally Controlling Scan Conditions And Distribution

    What You Can Do with This Machine • You can limit the usage of functions for each user. • See Security Guide. Centrally Controlling Scan Conditions and Distribution You can use the distributed scan management (DSM) system in Windows Server 2008 R2/2012 to manage the destinations and scan settings for each individual user in a group and to use the information when distributing scanned data.

  • Page 26: Preventing Unauthorized Copying

    1. What You Can Do with This Machine CJQ609 You can check which tray is running out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job history, and configure the authentication settings.
  • Page 27 What You Can Do with This Machine • Using the copier function or printer driver, you can embed a pattern in the printed document. If the document is copied on a machine with the Copy Data Security function enabled, protected pages are grayed out in the copy.
  • Page 28 1. What You Can Do with This Machine...

  • Page 29: Getting Started

    2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. Front and left view DQA001 1.
  • Page 30 2. Getting Started 5. Main power switch To operate the machine, the main power switch must be on. If it is off, open the main power switch's cover and turn the switch on. 6. Control panel See page 32 "Guide to the Names and Functions of the Machine's Control Panel". 7.
  • Page 31 Guide to Names and Functions of Components 2. Ventilation holes Prevent overheating. 3. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper. 4. Bypass tray Use to copy or print on OHP transparencies, adhesive labels, and paper that cannot be loaded in the paper trays.

  • Page 32: Guide To Functions Of The Machine's Options

    2. Getting Started Guide to Functions of the Machine's Options Check which type of machine you have. See Read This First. DQA004 1. Finisher SR4120 Sorts, stacks, and staples multiple sheets of paper. Consists of the following paper trays: • Finisher upper tray •...
  • Page 33 Guide to Functions of the Machine's Options 7. A3/11 × 17 tray unit You can load paper sizes up to A3 or 11 × 17 in Tray 1 using this unit. If you install the A3/11 × 17 tray unit on your machine, you cannot use it as a tandem tray. 8.

  • Page 34: Guide To The Names And Functions Of The Machine's Control Panel

    2. Getting Started Guide to the Names and Functions of the Machine's Control Panel DPZ005 1. Display panel This is a touch panel display that features icons, keys, shortcuts, and widgets that allow you to navigate the screens of the various functions and applications and provide you with information about operation status and other messages.

  • Page 35: Changing The Display Language

    Changing the Display Language Changing the Display Language You can change the language used on the display. English is set as default. Press [Home] ( ) at the bottom of the screen in the center. Flick the screen to the left, and then press [Change Language]. Select the language you want to display.

  • Page 36: How To Use The [Home] Screen

    2. Getting Started How to Use the [Home] Screen The [Home] screen is set as the default screen when the machine is turned on. One icon is assigned to each function, and these icons are displayed on the [Home] screen. You can add shortcuts to frequently used functions or Web pages to the [Home] screen.
  • Page 37 How to Use the [Home] Screen 5. Application list icon Press to display the application list. You can create shortcuts to the applications on the [Home] screen. To use an application displayed in the [Widgets] tab and [Program] tab, create a shortcut for the application on the [Home] screen.

  • Page 38: Possible Operations On The Standard Application Screen

    2. Getting Started • Counter • Inquiry • Address Book Management • Tray Paper Settings • Current Job / Job History • During interrupt copying • The [Home] screen is set as the default screen when the machine is turned on. You can change this default setting under Function Priority.

  • Page 39: Adding Icons To The [Home] Screen

    How to Use the [Home] Screen DNE102 • Long tap Place your finger on the screen and hold it there until the next screen appears. You can display the menu screen of the application you are using. DNE101 • Drag Slide your finger while pressing the screen.
  • Page 40 2. Getting Started You can display the icons for the machine's functions and the embedded software applications after you delete them from the [Home] screen. Press [Home] ( ) at the bottom of the screen in the center. Press Press the [Apps] tab to add a shortcut to an application other than the Classic Applications.
  • Page 41 How to Use the [Home] Screen When you are using the standard applications or quick applications, press [Menu] ( ) at the bottom of the screen in the center. When you are using the Classic Applications, press [Recall/Program/Change Program] on the bottom left of the screen. Register a program.

  • Page 42: How To Use Each Application

    2. Getting Started How to Use Each Application You can open the function screens by pressing icons such as [Copy], [Fax], or [Scanner] on the [Home] screen. Three kinds of screens ("Standard Application Screen", "Classic Application Screen", and "Quick Application Screen") can be used by each function. Standard Application Screen Functions and settings that are used frequently are shown on the top screen.

  • Page 43: [Copy] Screen

    How to Use Each Application • [Copier (Classic)] icon, [Fax (Classic)] icon, [Scanner (Classic)] icon, and [Printer (Classic)] icon are displayed in the Application list. For details about how to register them to the [Home] screen, see page 37 "Adding Icons to the [Home] Screen". [Copy] Screen You can switch the two screens described in this section by flicking the screen up or down.
  • Page 44 2. Getting Started Icon Description You can combine two 1-sided originals or one 2-sided original to one side of a sheet. The machine selects a reproduction ratio automatically and copies the originals onto a single sheet of copy paper. DTC115 Icon Description You can sort copies as a set in sequential order and stack copies of each...

  • Page 45: [Fax] Screen

    How to Use Each Application Icon Description You can find other settings. You can select an original type that is suitable for your originals. [Fax] Screen DLV048 Icon Description You can switch between items in type of transmission. The specified destination is shown here. By tapping the destination, you can register it to the Address Book or remove it from the destinations.
  • Page 46 2. Getting Started Icon Description You can perform the following operations related to Fax Reception: • Check Stored Reception Files • Operate Personal Box • Print ID Required Print Files • Manual Reception • Print Memory Lock • Check Reception File Settings This function allows you to dial while listening to the dial tone from the internal speaker with the handset of the machine or external telephone...
  • Page 47 How to Use Each Application Icon Description Press to open the settings screen. For details, see page 45 "[Settings] screen". Press to scan originals and start sending. Press to switch the section of the Address Book. Shows the destinations in the Address Book. The sections of the Address Book.
  • Page 48 2. Getting Started Icon Description You can switch to immediate transmission mode. Unless immediate transmission is selected, memory transmission mode is selected by default. You can select an original type that is suitable for your originals. Press to select the resolution according to the size of the text on your original.
  • Page 49 How to Use Each Application Icon Description Specify the Internet Fax/E-Mail Text DQA119 Icon Description You can specify settings to automatically send files directly or via F-code confidential communication at a specified time. You can select a standard message to be printed.

  • Page 50: [Scanner] Screen

    2. Getting Started [Scanner] Screen DLV053 Icon Description Displays the type of scanner destination. Press to switch between e-mail destinations and folder destinations. The specified destination is shown here. By tapping the destination, you can register it to the Address Book or remove it from the destinations. By flicking up and down, you can confirm the selected destinations.
  • Page 51 How to Use Each Application Icon Description Press to display the transmission results screen. In the transmission results screen, you can do the following: • Check sent jobs • Check error descriptions • Cancel transmission of a document in standby •...
  • Page 52 2. Getting Started [Send Settings] screen You can switch the four screens described in this section by flicking the screen up or down. DLV054 Icon Description Press to select the settings that are appropriate for the type of your original and color mode. Press to select a file type.
  • Page 53 How to Use Each Application Icon Description Press to specify the density to scan the original. You can also specify the density by touching the icon and dragging it right or left. Press to select the orientation of the original. Press to specify the sender.
  • Page 54 2. Getting Started Icon Description Press to scan a large number of originals in several batches and send them together as a single job. Place the originals in the ADF one by one. Press to divide a multi-page original into parts of a specified number of pages each, and then send the documents.

  • Page 55: Registering Functions In A Program

    Registering Functions in a Program Registering Functions in a Program Depending on the functions, the number of programs that can be registered is different. Standard Applications • Copy: 25 programs • Fax: 100 programs • Scanner: 100 programs Quick Applications •...
  • Page 56 2. Getting Started Press [Menu] ( ) at the bottom of the screen in the center. Press [Reg. Current Setting to Program]. Press the program number you want to register. Enter the program name. Select the icon for the program. Press [Prev.
  • Page 57 Registering Functions in a Program • Folder destinations that have protection codes cannot be registered to a program of the scanner mode. • Programs are not deleted by turning the power off or by pressing [Reset] unless the program is deleted or overwritten.

  • Page 58: Turning On/Off The Power

    2. Getting Started Turning On/Off the Power • When you push the main power switch, wait at least 10 seconds after it is confirmed that the main power indicator has lit up or gone out. The main power switch is on the left side of the machine. When this switch is turned on, the main power turns on and the main power indicator on the right side of the control panel lights up.
  • Page 59 Turning On/Off the Power Open the main power switch cover, and push the main power switch. The main power indicator goes out. The main power turns off automatically when the machine shuts down. If the screen on the control panel does not disappear, contact your service representative.

  • Page 60: Logging In The Machine

    2. Getting Started Logging In the Machine When the Authentication Screen is Displayed If Basic Authentication, Windows Authentication, or LDAP Authentication is active, the authentication screen appears on the display. The machine only becomes operable after entering your own Login User Name and Login Password.

  • Page 61: Logging Out Using The Control Panel

    Logging In the Machine Press [Login] on the top right on the screen. Press [User Name]. Enter a Login User Name, and then press [Done]. Press [Password]. Enter a Login Password, and then press [Done]. Press [Login]. Logging Out Using the Control Panel This section explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, or LDAP Authentication is set.

  • Page 62: Placing Originals

    2. Getting Started Placing Originals Placing Originals on the Exposure Glass • Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing so may result in an injury if your hands or fingers are pinched. •...
  • Page 63 Placing Originals DCG008 1. Sensors 2. Original guide Adjust the original guide to the original size. Place the aligned originals squarely face up in the ADF. Do not stack originals beyond the limit mark. The first page should be on the top. DPZ012 1.
  • Page 64 2. Getting Started...

  • Page 65: Copy

    3. Copy This chapter describes frequently used copier functions and operations. For information not included in this chapter, see Copy/ Document Server available on our website. Basic Procedure To make copies of originals, place them on the exposure glass or in the ADF. When placing the original on the exposure glass, start with the first page to be copied.

  • Page 66: Auto Reduce / Enlarge

    3. Copy Auto Reduce / Enlarge The machine automatically detects the original size and then selects an appropriate reproduction ratio based on the paper size you select. CKN008 • If you select a reproduction ratio after pressing [Auto Reduce / Enlarge], [Auto Reduce / Enlarge] is canceled and the image cannot be rotated automatically.
  • Page 67 Auto Reduce / Enlarge Original location Original size and orientation 11 × 17 , 8 × 14 ×13 × 11 × 8 , 10 × 14 , 7 × 10 , A3 , A4 *1 You can switch the initial setting to determine whether the machine detects either 8 ×...

  • Page 68: Duplex Copying

    3. Copy Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 There are two types of Duplex. 1 Sided 2 Sided Copies two 1-sided pages on one 2-sided page. 2 Sided 2 Sided Copies one 2-sided page on one 2-sided page.

  • Page 69: Specifying The Original And Copy Orientation

    Duplex Copying Original Original Placing originals Orientation Copy Orientation Top to Top Top to Bottom When Using the Copy Application About how to use the application's screen, see page 41 "[Copy] Screen". Specifying the Original and Copy Orientation Select the orientation of the originals and copies if the original is two-sided or if you want to copy onto both sides of the paper.
  • Page 70 3. Copy When Using the Copy Application About how to use the application's screen, see page 41 "[Copy] Screen".

  • Page 71: Combined Copying

    Combined Copying Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly.

  • Page 72: One-Sided Combine

    3. Copy CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. CKN014 There are six types of One-Sided Combine. 1 Sided 2 Originals Combine 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals Combine 1 Side Copies four 1-sided originals to one side of a sheet.

  • Page 73: Two-Sided Combine

    Combined Copying 2 Sided 4 Pages Combine 1 Side Copies two 2-sided originals to one side of a sheet. 2 Sided 8 Pages Combine 1 Side Copies four 2-sided originals to one side of a sheet. When Using the Copy Application About how to use the application's screen, see page 41 "[Copy] Screen".
  • Page 74 3. Copy 2 Sided 8 Pages Combine 2 Sides Copies four 2-sided originals to one sheet with 4 pages per side. 2 Sided 16 Pages Combine 2 Sides Copies eight 2-sided originals to one sheet with 8 pages per side. When Using the Copy Application About how to use the application's screen, see page 41 "[Copy] Screen".

  • Page 75: Copying Onto Custom Size Paper

    Copying onto Custom Size Paper Copying onto Custom Size Paper Paper that has a horizontal length of 139.7–600.0 mm (5.50–23.62 inches) and a vertical length of 100.0–305.0 mm (3.94–12.00 inches) can be fed in from the bypass tray. When Using the Copy Application About how to use the application's screen, see page 41 "[Copy] Screen".

  • Page 76: Sort

    3. Copy Sort The machine assembles copies as sets in sequential order. Depending on your model and which options are installed on it, some of these functions might not be available. For details, see "Functions Requiring Optional Configurations", Getting Started. •...

  • Page 77: Changing The Number Of Sets

    Sort When Using the Copy Application About how to use the application's screen, see page 41 "[Copy] Screen". Changing the Number of Sets You can change the number of copy sets during copying. • This function can be used only when the Sort function is selected. When Using the Copy Application About how to use the application's screen, see page 41 "[Copy] Screen".
  • Page 78 3. Copy Press [Continue]. Copying starts again.

  • Page 79: Storing Data In The Document Server

    Storing Data in the Document Server Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine. Thus you can print them later applying necessary conditions. You can check the stored documents on the Document Server screen.
  • Page 80 3. Copy...

  • Page 81: Fax

    4. Fax This chapter describes frequently used facsimile functions and operations. For information not included in this chapter, see Fax available on our website. Basic Procedure for Transmissions (Memory Transmission) This section describes the basic procedure for transmitting documents using Memory Transmission. You can specify the fax, IP-Fax, Internet Fax, e-mail, or folder destinations.
  • Page 82 4. Fax Press [ Next]. Press the key for the classification you want to use under "Select Title". The keys you can select are as follows: • [Frequent]: Added to the page that is displayed first. • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title.

  • Page 83: Deleting A Fax Destination

    Basic Procedure for Transmissions (Memory Transmission) Deleting a Fax Destination • If you delete a destination that is a specified delivery destination, messages to its registered Personal Box, for example, cannot be delivered. Be sure to check the settings in the fax function before deleting any destinations.

  • Page 84: Transmitting While Checking Connection To Destination (Immediate Transmission)

    4. Fax Transmitting while Checking Connection to Destination (Immediate Transmission) Using Immediate Transmission, you can send documents while checking the connection to the destination. You can specify fax or IP-Fax destinations. If you specify Internet Fax, e-mail, folder destinations, and group or multiple destinations, the transmission mode is automatically switched to Memory Transmission.

  • Page 85: Canceling A Transmission

    Canceling a Transmission Canceling a Transmission This section explains how to cancel a fax transmission. Canceling a Transmission Before the Original Is Scanned Use this procedure to cancel a transmission before pressing [Start]. When Using the Fax Application About how to use the application's screen, see page 43 "[Fax] Screen". Canceling a Transmission While the Original Is Being Scanned Use this procedure to cancel scanning or transmitting of the original while it is being scanned.
  • Page 86 4. Fax You can cancel transmission of a file while the file is being sent, stored in memory, or if it fails to transmit. All the scanned data is deleted from memory. When Using the Fax Application About how to use the application's screen, see page 43 "[Fax] Screen".

  • Page 87: Storing A Document

    Storing a Document Storing a Document You can store and send a document at the same time. You can also just store a document. The following information can be set for the stored documents as necessary: User Name You can set this function if necessary to know who and what departments stored documents in the machine.

  • Page 88: Sending Stored Documents

    4. Fax Set the user name, file name, and password as necessary. • User Name Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. •...
  • Page 89 Storing a Document Press [Select Stored File]. Select the documents to be sent. When multiple documents are selected, they are sent in the order of selection. • Press [User Name] to place the documents in order by programmed user name. •...

  • Page 90: Printing The Journal Manually

    4. Fax Printing the Journal Manually To print the Journal manually, select the printing method: [All], [Print per File No.], or [Print per User]. Prints the results of communications in the order made. Print per File No. Prints only the results of communications specified by file number. Print per User Prints the results of communications by individual senders.

  • Page 91: Print

    5. Print This chapter describes frequently used printer functions and operations. For information not included in this chapter, see Print available on our website. Quick Install You can install the printer drivers easily from the CD-ROM provided with this machine. Using Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard TCP/IP port will be set.

  • Page 92: Displaying The Printer Driver Properties

    5. Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in the printer properties dialog box are applied to all users.

  • Page 93: Standard Printing

    Standard Printing Standard Printing • The default setting is two-sided printing. If you want to print on only one side, select [Off] for the two-sided printing setting. • If you send a print job via USB 2.0 while the machine is in Sleep mode, an error message might appear when the print job is complete.

  • Page 94: Printing On Both Sides Of Sheets

    5. Print Printing on Both Sides of Sheets This section explains how to print on both sides of each page using the printer driver. • The paper types that can be printed on both sides are as follows: • Plain (52–81 g/m ), Recycled, Special, Middle Thick (82–103 g/m ), Thick 1 (104–169 ), Thick 2 (170–216 g/m...

  • Page 95: Combining Multiple Pages Into Single Page

    Combining Multiple Pages into Single Page Combining Multiple Pages into Single Page This section explains how to print multiple pages onto a single sheet. The combine printing function allows you to economize on paper by printing multiple sheets at reduced size onto a single sheet. When Using the PCL 6 Printer Driver Click the menu button of the application you are using, and then click [Print].
  • Page 96 5. Print From Left to Right/Top to From Right to Left/Top to Orientation Bottom Bottom Landscape 4 Pages per Sheet Right, then Down Down, then Right Left, then Down Down, then Left...

  • Page 97: Saving And Printing Using The Document Server

    Saving and Printing Using the Document Server Saving and Printing Using the Document Server The Document Server enables you to store documents on the machine's hard disk, and allows you to edit and print them as necessary. • Do not cancel the file transfer process while the data is being sent to the Document Server. The process may not be canceled properly.

  • Page 98: Managing Documents Stored In Document Server

    5. Print Click [OK]. Change any other print settings if necessary. Click [OK]. Start printing from the application's [Print] dialog box. • You can print the documents stored in the Document Server using the control panel. For details, see page 117 "Printing Stored Documents". Managing Documents Stored in Document Server You can view or delete the documents stored in the machine's Document Server using Web Image Monitor from a client computer connected to the network.

  • Page 99: Using The Quick Print Release Function

    Using the Quick Print Release Function Using the Quick Print Release Function The quick applications that are installed on this machine allow you to operate some of the printer functions from a single screen. Using the Quick Print Release function, you can view the list of documents that are stored on the machine.

  • Page 100: Using The Print/Scan(Memory Storage Device) Function

    5. Print Using the Print/Scan(Memory Storage Device) Function The Print/Scan(Memory Storage Device) function allows you to read and print files that are stored on a memory storage device such as an SD card or USB flash memory device. Also, you can save the scanned data on a memory storage device.
  • Page 101 Using the Print/Scan(Memory Storage Device) Function Insert a memory storage device in the media slot. Press [USB] or [SD Card], depending on the type of the storage device that you are using. Specify the location to save the scanned data. Place the originals.
  • Page 102 5. Print • For details about memory storage devices can be used, see "Inserting/Removing a Memory Storage Device", Getting Started.

  • Page 103: Scan

    6. Scan This chapter describes frequently used scanner functions and operations. For information not included in this chapter, see Scan available on our website. Basic Procedure When Using Scan to Folder • Before performing this procedure, see "Preparation for Sending by Scan to Folder", Scan and confirm the details of the destination computer.
  • Page 104 6. Scan You can also confirm the IPv4 address. The address displayed under [IPv4 Address] is the IPv4 address of the computer. Enter the command "set user", and then press the [Enter] key. Be sure to put a space between "set" and "user". Confirm the user name.

  • Page 105: Registering An Smb Folder

    Basic Procedure When Using Scan to Folder Step 3: Specifying access privileges for the created shared folder If you want to specify access privileges for the created folder to allow other users or groups to access the folder, configure the folder as follows: Right-click the folder created in Step 2, and then click [Properties].
  • Page 106 6. Scan The keys you can select are as follows: • [Frequent]: Added to the page that is displayed first. • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title. You can select [Frequent] and one more key for each title.
  • Page 107 Basic Procedure When Using Scan to Folder Press [Connection Test] to check the path is set correctly. Press [Exit]. If the connection test fails, check the settings, and then try again. Press [OK]. Press [User Tools] ( ) on the top right of the screen. Press [Home] ( ) at the bottom of the screen in the center.

  • Page 108: Deleting An Smb Registered Folder

    6. Scan Select the computer name of the destination computer. Shared folders under it appear. You can press [Up One Level] to switch between levels. Select the folder you want to register. Press [OK]. Deleting an SMB Registered Folder Press [Home] ( ) at the bottom of the screen in the center.

  • Page 109: Entering The Path To The Destination Manually

    Basic Procedure When Using Scan to Folder Entering the Path to the Destination Manually When Using the Scanner Application About how to use the application's screen, see page 48 "[Scanner] Screen".

  • Page 110: Basic Procedure For Sending Scan Files By E-Mail

    6. Scan Basic Procedure for Sending Scan Files by E- mail When Using the Scanner Application About how to use the application's screen, see page 48 "[Scanner] Screen". Registering an E-mail Destination Press [Home] ( ) at the bottom of the screen in the center. Flick the screen to the left, and then press the [Address Book Management] icon.
  • Page 111 Basic Procedure for Sending Scan Files by E-mail • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title. You can select [Frequent] and one more key for each title. Press [Email].

  • Page 112: Deleting An E-Mail Destination

    6. Scan Deleting an E-mail Destination Press [Home] ( ) at the bottom of the screen in the center. Flick the screen to the left, and then press the [Address Book Management] icon. Check that [Program / Change] is selected. Select the name whose e-mail address you want to delete.

  • Page 113: Basic Procedure For Storing Scan Files

    Basic Procedure for Storing Scan Files Basic Procedure for Storing Scan Files • You can specify a password for each stored file. We recommend that you protect stored files from unauthorized access by specifying passwords. • Scan file stored in the machine may be lost if some kind of failure occurs. We advise against using the hard disk to store important files.

  • Page 114: Checking A Stored File Selected From The List

    6. Scan Press [OK]. If necessary, press [Scan Settings] to specify scanner settings such as resolution and scan size. Press [Start]. Checking a Stored File Selected from the List This section explains how to preview a file selected from the list of stored files. Press [Select Stored File].

  • Page 115: Specifying The File Type

    Specifying the File Type Specifying the File Type This section explains the procedure for specifying the file type of a file you want to send. File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a memory storage device.

  • Page 116: Specifying Scan Settings

    6. Scan Specifying Scan Settings When Using the Scanner Application About how to use the application's screen, see page 48 "[Scanner] Screen".

  • Page 117: Document Server

    7. Document Server This chapter describes frequently used Document Server functions and operations. For information not included in this chapter, see Copy/ Document Server available on our website. Storing Data This section describes the procedure for storing documents on the Document Server. •...
  • Page 118 7. Document Server Specify a user name, and then press [OK]. The user names shown are names that were registered in the Address Book. To specify a name not shown in the screen, press [Manual Entry], and then enter a user name. Press [File Name].

  • Page 119: Printing Stored Documents

    Printing Stored Documents Printing Stored Documents Prints stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper tray • The number of prints • [Finishing] ([Sort], [Rotate Sort], [Stack], [Staple], [Punch], [Half Fold: Print Outside]) •...
  • Page 120 7. Document Server...

  • Page 121: Web Image Monitor

    8. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For information not included in this chapter, see Connecting the Machine/ System Settings available on our website or Web Image Monitor Help. Displaying Top Page This section explains the Top Page and how to display Web Image Monitor.
  • Page 122 8. Web Image Monitor 3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information. Click the web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4.

  • Page 123: Adding Paper And Toner

    9. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Loading Paper Precautions for Loading Paper • When loading paper, take care not to trap or injure your fingers. •...
  • Page 124 9. Adding Paper and Toner Tray 1 can hold 8 × 11 paper only. If you want to print on A4 from tray 1, contact your service representative. Carefully pull out tray 1 until it stops. DQA145 Square the paper and load it print side down. Do not stack paper over the limit mark.

  • Page 125: Loading Paper Into The A3/11 × 17 Tray Unit

    Loading Paper • You can load paper even if tray 1 is in use. It is okay to pull out the left half of the tray while tray 1 is in use. Loading Paper into the A3/11 × 17 Tray Unit •...

  • Page 126: Loading Paper Into Trays 2 And 3

    9. Adding Paper and Toner Loading Paper into Trays 2 and 3 In the following example procedure, paper is loaded into tray 2. • If a paper tray is pushed vigorously when putting it back into place, the position of the tray's side fences may slip out of place.

  • Page 127: Loading Paper Into The Bypass Tray

    Loading Paper Loading Tab Stock into Trays 2 and 3 • When loading tab stock, always use the tab sheet holder. CJW101 • Load tab stock so that the side with the tab faces the tab sheet holder. • When loading tab stock, adjust the end fence position so that the tab sheet holder will fit the tab stock.
  • Page 128 9. Adding Paper and Toner Open the bypass tray. DPZ013 Insert the paper face up until you hear the beep. Align the paper guides to the paper size. If the guides are not flush against the paper, images might be skewed or paper misfeeds might occur.

  • Page 129: Printing From The Bypass Tray Using The Printer Function

    Loading Paper about how to specify sizes, see page 127 "Printing from the Bypass Tray Using the Printer Function", "Copying from the Bypass Tray", Copy/ Document Server. • When loading thick paper, translucent paper, or OHP transparencies, specify the paper size and the paper type.
  • Page 130 9. Adding Paper and Toner Select the paper size. Press [OK]. Press [User Tools] ( ) on the top right of the screen. Press [Home] ( ) at the bottom of the screen in the center. Specifying a custom size paper using the control panel Press [Home] ( ) at the bottom of the screen in the center.
  • Page 131 Loading Paper Specifying thick paper or OHP transparencies for paper type using the control panel • Use A4 or 8 × 11 size OHP transparencies, and specify their size. • Usually only one side of OHP transparencies can be used for printing. Be sure to load them with the print side down.

  • Page 132: Loading Paper Into The Large Capacity Tray

    9. Adding Paper and Toner Loading Paper into the Large Capacity Tray • (mainly Europe and Asia) • The LCT can hold A4 paper only. If you want to print on 8 × 11 or B5 JIS from the LCT, contact your service representative.

  • Page 133: Loading Orientation-Fixed Paper Or Two-Sided Paper

    Loading Paper DPZ027 Load paper by repeating steps 2 and 3. Close the top cover of the LCT. Loading Orientation-fixed Paper or Two-sided Paper Orientation-fixed (top to bottom) or two-sided paper (for example, letterhead paper, punched paper, or copied paper) might not be printed correctly, depending on how the originals and paper are placed. Settings for the User Tools •...
  • Page 134 9. Adding Paper and Toner Icon Meaning Place or load paper scanned or printed side face down. • Original orientation Original orientation Exposure glass Readable orientation Unreadable • Copy orientation • Scanner • Paper orientation • Copier mode Copy side Tray 1 Trays 2–3 Bypass tray...
  • Page 135 Loading Paper Print side Tray 1 Trays 2–3 Bypass tray One-sided Two-sided • In copier mode: • For details about how to make two-sided copies, see "Duplex Copying", Copy/ Document Server. • In printer mode: • To print on letterhead paper when [Auto Detect] is specified for [Letterhead Setting], you must specify [Letterhead] as the paper type in the printer driver's settings.

  • Page 136: Recommended Paper

    9. Adding Paper and Toner Recommended Paper Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you use paper that curls, either because it is too dry or too damp, a staple clogging or paper jam may occur.
  • Page 137 Recommended Paper Paper type and weight Paper size Paper capacity 52–169 g/m (14–90 lb. Bond) 1,000 sheets Plain Paper–Thick Paper 1 , B4 JIS , 11 × 17 × 14 , 8 × × 13 A3 , A4 , B4 JIS , ×...
  • Page 138 9. Adding Paper and Toner Paper type and weight Paper size Paper capacity 52–256 g/m (14 lb. Bond–140 550 sheets lb. Index) Plain Paper–Thick Paper 3 Vertical: 139.7–297.0 Horizontal: 139.7–432.0 Vertical: 5.50–11.69 inches Horizontal: 5.50–17.00 inches Tab Stock A4 , 8 ×...
  • Page 139 Recommended Paper Paper type and weight Paper size Paper capacity 52–300 g/m (14 lb. Bond–110 • Plain Paper–Middle lb. Cover) Thick: 100 sheets A6 , B4 JIS , B5 JIS Plain Paper–Thick Paper 4 , B6 JIS , • Thick Paper 1: 30 sheets 11 ×...
  • Page 140 9. Adding Paper and Toner Paper type and weight Paper size Paper capacity OHP transparencies • When no finisher is 50 sheets installed × 11 • When a finisher is installed Translucent paper A3 , A4 , B4 JIS , 50 sheets B5 JIS Label paper (adhesive labels)
  • Page 141 Recommended Paper Bypass tray (mainly North America) Paper type and weight Paper size Paper capacity 52–300 g/m (14 lb. Bond–110 Paper sizes that can be • Plain Paper–Middle lb. Cover) detected automatically: Thick: 100 sheets Plain Paper–Thick Paper 4 A3 , A5 , 11 × 17 , •...
  • Page 142 9. Adding Paper and Toner Paper type and weight Paper size Paper capacity 52–300 g/m (14 lb. Bond–110 Custom size • Plain Paper–Middle lb. Cover) Thick: 100 sheets • When no finisher is Plain Paper–Thick Paper 4 installed • Thick Paper 1: 30 sheets Vertical: 3.94–12.00 inches...
  • Page 143 Recommended Paper Paper type and weight Paper size Paper capacity Label paper (adhesive labels) • When no finisher is 1 sheet installed B4 JIS , A4 • When a finisher is installed *1 Select the paper size. For copier mode, see "Copying from the Bypass Tray", Copy/ Document Server. For printer mode, see page 127 "Specifying regular sizes using the control panel".
  • Page 144 9. Adding Paper and Toner Extension unit Paper type and weight Paper size Paper capacity 52–128 g/m (14 lb. Bond–34 lb. , B4 JIS , B5 JIS , 2,500 sheets Bond) × 14 , 8 × 11 × 13 Plain Paper–Thick Paper 1 Interposer Paper type and weight Paper size...
  • Page 145 Recommended Paper *1, *2 Paper Thickness Paper weight Thick Paper 1 104–169 g/m (28 lb. Bond–90 lb. Index) Thick Paper 2 170–216 g/m (65–80 lb. Cover) Thick Paper 3 217–256 g/m (80 lb. Cover–140 lb. Index) Thick Paper 4 257–300 g/m (140 lb.

  • Page 146: Thick Paper

    9. Adding Paper and Toner • It is recommended to place one sheet at a time. • Press [ ], and then select the appropriate paper thickness for [Paper Type]. • When loading OHP transparencies: • When copying onto OHP transparencies, see "Copying onto OHP Transparencies", Copy/ Document Server.
  • Page 147 Recommended Paper Direction of paper Tray 1 Trays 2 and 3 Bypass tray grain *1 You can load paper in the orientation into tray 1 only if the A3/11 × 17 tray unit is installed. • To feed sheets that are smaller than A4 sideways ( ), keep the height of the stacked sheets less than 20 mm.

  • Page 148: Adding Toner

    9. Adding Paper and Toner Adding Toner This section explains precautions when adding toner, how to send faxes or scanned documents when the toner has run out, and how to dispose of used toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame.
  • Page 149 Adding Toner • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your clothing. If toner comes into contact with your clothing, wash the stained area with cold water. Hot water will set the toner into the fabric and make removing the stain impossible. •...

  • Page 150: Sending Faxes Or Scanned Documents When Toner Has Run Out

    9. Adding Paper and Toner Toner] screen, press [Check Status], and then press [Check] in the [Mach. Status] area in the [Mach./Applic. Stat] tab. • For details about how to check contact number where you can order supplies, see "Inquiry", Maintenance and Specifications.

  • Page 151: 10. Troubleshooting

    10. Troubleshooting This chapter describes basic troubleshooting procedures. When a Status Icon Is Displayed This section describes the status icons displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Status Icon Status : Paper Misfeed icon Appears when a paper misfeed occurs.
  • Page 152 10. Troubleshooting Status Icon Status : Service Call icon Appears when the machine is malfunctioning or requires maintenance. : Open Cover icon Appears when one or more covers of the machine are open.

  • Page 153: When The Indicator Lamp For [Check Status] Is Lit Or Flashing

    When the Indicator Lamp for [Check Status] Is Lit or Flashing When the Indicator Lamp for [Check Status] Is Lit or Flashing If the indicator lamp for [Check Status] lights up or flashes, press [Check Status] to display the [Check Status] screen.
  • Page 154 10. Troubleshooting Problem Cause Solution Documents and reports do The paper output tray is full. Remove the prints from the tray. not print out. Documents and reports do There is no paper left. Load paper. For details about loading not print out. paper, see "Loading Paper", Paper Specifications and Adding Paper.

  • Page 155: When The Machine Makes A Beeping Sound

    When the Machine Makes a Beeping Sound When the Machine Makes a Beeping Sound The following table describes the meaning of the various beep patterns that the machine issues to alert users about left originals and other machine conditions. Beep pattern Meaning Cause Single short beep...

  • Page 156: When You Have Problems Operating The Machine

    10. Troubleshooting When You Have Problems Operating the Machine Problem Cause Solution When the machine is turned Functions other than the Wait a little longer. on, the only icon that copier function are not yet appears on the home screen ready.
  • Page 157 When You Have Problems Operating the Machine Problem Cause Solution An error message is still Paper is still jammed in the Remove the jammed paper by displayed, even if misfed tray. following the procedures displayed on paper is removed. the control panel. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting.
  • Page 158 10. Troubleshooting Problem Cause Solution Misfeeds occur frequently. The tray's side or end fences • Remove the misfed paper. For may not be set properly. details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting. • Check that the side or end fences are set properly.
  • Page 159 When You Have Problems Operating the Machine Problem Cause Solution Cannot print in duplex You have selected a paper Change the setting for "Apply Duplex" mode. tray that is not set for duplex in "Tray Paper Settings" to enable printing. duplex printing for the paper tray.
  • Page 160 10. Troubleshooting Problem Cause Solution The function does not run or If you cannot carry out your Wait until the current job is completed cannot be used. job, it may be that the before trying again. machine is being used by For details about Function another function.

  • Page 161: When Multiple Functions Cannot Be Executed Simultaneously

    When You Have Problems Operating the Machine • Using curled paper often causes misfeeds, soiled paper edges, or slipped positions while performing staple or stack printing. When using curled paper, take the stiffness out of the paper with your hands to straighten out the curl, or load the paper up side down. Also, lay paper on a flat surface to prevent paper from curling, and do not lean it against the wall.

  • Page 162: Messages Displayed When You Use The Copy/Document Server Function

    10. Troubleshooting Messages Displayed When You Use the Copy/ Document Server Function • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see page 134 "Recommended Paper Sizes and Types".
  • Page 163 Messages Displayed When You Use the Copy/Document Server Function Message Cause Solution "Exceeded the maximum The number of pages the For details about how to check the number of sheets that can be user is permitted to copy has number of copies available per user, used.

  • Page 164: When Using The Connect Copy Function

    10. Troubleshooting Message Cause Solution "Memory is full. nn originals The number of scanned Press [Print] to copy scanned originals have been scanned. Press originals exceed the number and cancel the scanning data. Press [Print] to copy scanned of pages that can be stored [Clear Memory] to cancel the scanning originals.
  • Page 165 Messages Displayed When You Use the Copy/Document Server Function Message Causes Solutions "Cannot print from the sub- A paper or staple jam has Follow the instructions displayed. For machine. Check the status of occurred on the sub- details about adding toner, see the sub-machine."...
  • Page 166 10. Troubleshooting Message Causes Solutions "The Designation Sheet n Designation Sheet settings Make the same settings on both setting(s) of sub-machine is on the two machines do not machines. different from main match. machine." ("n" in the message represents a changeable number.) "The Slip Sheet setting(s) of Slip Sheet settings on the...

  • Page 167: Messages Displayed When You Use The Facsimile Function

    Messages Displayed When You Use the Facsimile Function Messages Displayed When You Use the Facsimile Function Message Cause Solution "Cannot find the specified The name of the computer or Check that the computer name and the path. Please check the folder entered as the folder name for the destination are settings."...

  • Page 168: When Network Setting Problems Occur

    10. Troubleshooting Message Cause Solution "Some page(s) are near The first page of the The original's blank side might have blank." document is almost blank. been scanned. Be sure to place your originals correctly. For details about determining the cause of blank pages, see "Detecting Blank Pages", Fax.
  • Page 169 Messages Displayed When You Use the Facsimile Function Message Cause Solution "Check whether there are User name registration is • Correct that the correct SIP Server any network problems." refused by SIP server. IP Address and SIP User Name are listed in [SIP Settings] of [Fax [13-17] Features].
  • Page 170 10. Troubleshooting Message Cause Solution "Check whether there are The "Effective Protocol" and • Check that the correct IP address any network problems." "SIP Server IP Address" is specified for the machine in settings are different, or an [System Settings]. For details [13-26] incorrect IP address has been about IP address, see "Interface...
  • Page 171 Messages Displayed When You Use the Facsimile Function Message Cause Solution "Check whether there are E-mail transmission was • Check that User Name and any network problems." rejected by SMTP Password for the following authentication, POP before settings in [System Settings] are [14-09] SMTP authentication, or login listed correctly.
  • Page 172 10. Troubleshooting Message Cause Solution "Check whether there are No POP3/IMAP4 server • Check that the correct Server any network problems." address is registered. Name or Server Address is listed in [POP3 / IMAP4 Settings] of [15-01] [System Settings]. For details about POP3 / IMAP4 Settings, see "File Transfer", Connecting the Machine/ System Settings.
  • Page 173 Messages Displayed When You Use the Facsimile Function Message Cause Solution "Check whether there are Cannot find the DNS server • Check that the following settings any network problems." or POP3/IMAP4 server. in [System Settings] are listed correctly. [15-11] • IP address of the DNS Server •...

  • Page 174: When The Remote Fax Function Cannot Be Used

    10. Troubleshooting Message Cause Solution "Check whether there are • An IP address has not • Check that the correct IP address any network problems." been registered for the is specified for the machine in main machine. [System Settings]. For details [16-00] about the IP address of the main •...
  • Page 175 Messages Displayed When You Use the Facsimile Function Message Cause Solution "Authentication with remote The user does not have For details about how to set machine failed. Check permission to use the function permissions, see "Limiting Available remote machine's auth. on the main machine.
  • Page 176 10. Troubleshooting Message Cause Solution "Connection with the remote The settings or machine For details about the settings and machine has failed. There is configurations for using the machine configurations for using the a problem with the remote remote fax function to remote fax function to connect to a machine structure.

  • Page 177: Messages Displayed When You Use The Printer Function

    Messages Displayed When You Use the Printer Function Messages Displayed When You Use the Printer Function This section describes the principal messages that appear on the display panel, error logs or reports. If other messages appear, follow their instructions. Messages Displayed on the Control Panel When You Use the Printer Function •...
  • Page 178 10. Troubleshooting Message Cause Solution "Load following paper in n. The printer driver settings are Check that the printer driver settings To force print, select incorrect or the tray does not are correct, and then load paper of another tray and press contain paper of the size the size selected in the printer driver [Continue]."...

  • Page 179: Messages Printed On The Error Logs Or Reports When You Use The Printer Function

    Messages Displayed When You Use the Printer Function Message Cause Solution "Paper in staple tray. Open If printing is stopped before it is Remove the paper remaining in the cover and remove paper." finished, paper may remain in finisher. the finisher. When using direct print from a memory storage device Message Cause...
  • Page 180 10. Troubleshooting When print jobs are canceled Message Cause Solution "91: Error" Printing was canceled by the Check that the data is valid. auto job cancel function due to a command error. "A function which cannot be A print job was cancelled Cancel the function(s) not available used with Fold mode was because a function(s) not...
  • Page 181 Messages Displayed When You Use the Printer Function Message Cause Solution "Error occurred while In [Administrator Tools] Cancel Unauthorized Copy Prevention processing an Unauthorized under [System Settings], Printing for the printer driver. For Copy Prevention job. Job priority was specified to be details about how to cancel the cancelled."...
  • Page 182 10. Troubleshooting Message Cause Solution "Staple error occurred. The The maximum number of Check the number of sheets that are to job has been cancelled." sheets that can be stabled be stapled together, and try printing together has been exceeded again.
  • Page 183 Messages Displayed When You Use the Printer Function When there is a problem with the print settings Message Cause Solution "Booklet/Half Fold Error" The job was canceled because Check the settings for saddle you specified invalid settings for stitching or half fold. saddle stitching or half fold.
  • Page 184 10. Troubleshooting Message Cause Solution "Print Overrun" Images were discarded while Select a lower resolution on the printing. printer driver. For details about how to change the resolution setting, see the printer driver Help. When documents cannot be stored in the Document Server Message Cause Solution...
  • Page 185 Messages Displayed When You Use the Printer Function Message Cause Solution "Exceeded max. number of The maximum page Delete some of the files stored in the pages of Document Server. capacity of the Document Document Server or reduce the number Cannot store."...
  • Page 186 10. Troubleshooting Message Cause Solution "HDD Full" The hard disk became full Delete unneeded files stored on the while you were printing a machine. Sample Print, Locked Print, Alternatively, reduce the data size of Hold Print, or Stored Print the Sample Print, Locked Print, Hold file.
  • Page 187 Messages Displayed When You Use the Printer Function Message Cause Solution "Printing privileges have not You have no privileges to Contact the owner of the document. been set for this document." print the PDF document you tried to print. "You do not have a privilege The entered login user name Check that the user name and to use this function.
  • Page 188 10. Troubleshooting When other errors occur Message Cause Solution "85: Error" The specified graphics Check that the data is valid. library is unavailable. "98: Error" The machine could not Turn off the power, and then back on access the hard disk again.
  • Page 189 Messages Displayed When You Use the Printer Function Message Cause Solution "Data Storage Error" You tried to print a Sample Contact your service representative. Print, Locked Print, Hold Print, or Stored Print file, or to store a file in the Document Server when the hard disk was malfunctioning.
  • Page 190 10. Troubleshooting Message Cause Solution "Insufficient Memory" A memory allocation error PCL 6 occurred. On the printer driver's [Detailed Settings] tab, click [Print Quality:Advanced] in "Menu:", and then select [Raster] in the "Vector/Raster:" list. In some cases, it will take a long time to complete a print job.

  • Page 191: Messages Displayed When You Use The Scanner Function

    Messages Displayed When You Use the Scanner Function Messages Displayed When You Use the Scanner Function Messages Displayed on the Control Panel When You Use the Scanner Function This section describes likely causes of and possible solutions for the error messages that appear on the control panel.
  • Page 192 10. Troubleshooting Message Cause Solution "Exceeded max. number of The maximum number of Check the maximum number of alphanumeric characters for specifiable alphanumeric characters which can be entered, and the path." characters in a path has then enter it again. For details about been exceeded.
  • Page 193 Messages Displayed When You Use the Scanner Function Message Cause Solution "Scanner journal is full. "Print & Delete Scanner Print or delete Scanner Journal. For Please check Scanner Journal" in [Scanner details about Scanner Features, see Features." Features] is set to [Do not "General Settings", Scan.
  • Page 194 10. Troubleshooting When documents cannot be scanned properly Message Cause Solution "All the pages are detected No PDF file was created Check whether the original is set as blank. No file was because all the pages of the upside down. created."...
  • Page 195 Messages Displayed When You Use the Scanner Function Message Cause Solution "Exceeded max. number of The maximum number of Check the files stored by the other files which can be used in files that can be stored in the functions, and then delete unneeded Document Server at the Document Server has been files.
  • Page 196 10. Troubleshooting When documents cannot be scanned because the memory is full Message Cause Solution "Memory is full. Cannot Because of insufficient hard Try one of the following measures: scan. The scanned data will disk space, the first page • Wait for a while, and then retry be deleted."...
  • Page 197 Messages Displayed When You Use the Scanner Function When data transmission fails Message Cause Solution "Authentication with the The entered user name or • Check that the user name and destination has failed. Check password was invalid. password are correct. settings.
  • Page 198 10. Troubleshooting When data cannot be sent because a currently used file is selected Message Cause Solution "Selected file is currently in You cannot change the Cancel transmission ("Waiting..." status use. File name cannot be name of a file whose status cleared), and then change the file changed."...
  • Page 199 Messages Displayed When You Use the Scanner Function Message Cause Solution "Exceeded maximum Too many files are waiting to Try again after they have been sent. number of file to store. be sent. Delete all unnecessary files." When the WSD scanner function cannot be used Message Cause Solution...
  • Page 200 10. Troubleshooting Message Cause Solution "Could not send the data A time out occurred when • Reduce the number of originals, because the PC timed out WSD Scanner was used. and then scan again. before it was sent." Time outs occur when too •...

  • Page 201: Messages Displayed On The Client Computer

    Messages Displayed When You Use the Scanner Function Message Cause Solution "Cannot write on the The memory storage device • Check to see if the memory memory storage device. is faulty, or the file name storage device is defective. Check the memory storage contains a character that •...
  • Page 202 10. Troubleshooting Message Cause Solution "Any of Login User Name, The entered login user Check your login user name, login Login Password or Driver name, password, or driver password, or driver encryption key, Encryption Key is incorrect." encryption key was invalid. and then enter them correctly.
  • Page 203 Messages Displayed When You Use the Scanner Function Message Cause Solution "Error has occurred in the An error has occurred in the • Check whether the network cable scanner driver." driver. is connected correctly to the client computer. • Check whether the Ethernet board of the client computer is recognized correctly by Windows.
  • Page 204 10. Troubleshooting Message Cause Solution "Insufficient memory. Reduce Scanner memory is • Reset the scan size. the scanning area." insufficient. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help. The problem may be due to the following: •...
  • Page 205 Messages Displayed When You Use the Scanner Function Message Cause Solution "Scanner is in use for other A function of the machine • Wait for a while, and then function. Please wait." other than the Scanner connect to the network again. function is being used such •...
  • Page 206 10. Troubleshooting Message Cause Solution "Cannot find "XXX" scanner The machine is not • Check that the previously used used for the previous scan. connected to the network scanner is connected to the "YYY" will be used instead." correctly. network correctly. ("XXX"...
  • Page 207 Messages Displayed When You Use the Scanner Function Message Cause Solution "Scanner is not available. Network communication is • Check whether the machine's host Check the scanner not available because the name is specified in the Network connection status." machine's IP address could Connection Tool.

  • Page 208: When Other Messages Appear

    10. Troubleshooting When Other Messages Appear Message Cause Solution "Firmware update will start. Automatic firmware update • If you want to start the firmware Press [OK]. It will start is enabled and it is the time update, press [OK], or configure automatically after 30 for an automatic update.

  • Page 209: When There Is A Problem Scanning Or Storing Originals

    When Other Messages Appear Message Cause Solution "Following output tray is full. The output tray is full. Remove paper from the output tray to Remove paper." resume printing. If paper is destined for the finisher shift tray, to prevent paper from falling off the tray press the [Stop] to suspend printing, and then remove the paper.

  • Page 210: When The Address Book Is Updated

    10. Troubleshooting Message Cause Solution "Original(s) is being Another function of the Cancel the job in progress. Press [Exit], scanned for a different machine is being used. and then press [Stop]. Follow the function." instructions in the message that appears and exit the function that is running.

  • Page 211: When Data Cannot Be Sent Due To A Problem With The Destination

    When Other Messages Appear Message Cause Solution "Updating the destination A specified destination or Specify the destination or sender's list... Please wait. Specified sender's name was cleared name again. destination(s) or sender's when the destination list in name has been cleared." the delivery server was updated.
  • Page 212 10. Troubleshooting Message Cause Solution "Transmission cannot be The user certificate A new user certificate must be installed. performed because the (destination certificate) has For details about the user certificate encryption certificate is not expired. (destination certificate), see currently valid." "Configuring S/MIME", Security Guide.

  • Page 213: When Problems Occur While Logging In

    When Other Messages Appear • If a fax or an e-mail cannot be sent and a message appears which states that there is a problem with the device certificate or user certificate, a new certificate must be installed. For details about how to install a new certificate, see "Configuring S/MIME", "Protecting Communication Paths via a Device Certificate", Security Guide.

  • Page 214: When The Ldap Server Cannot Be Used

    10. Troubleshooting When the LDAP Server Cannot Be Used Message Cause Solution "Connection with LDAP A network error has Try the operation again. If the message server has failed. Check the occurred and connection is still displayed, the network may be server status."...

  • Page 215: 11. Information For This Machine

    11. Information for This Machine This chapter describes environmental precautions and regulations. Information on Environmental Regulations ENERGY STAR Program ® ENERGY STAR Program Requirements for Imaging Equipment ® This company is a participant in the ENERGY STAR Program. This machine is compliant with the regulations specified by the ®...
  • Page 216 11. Information for This Machine • The default period the machine waits before entering Low Power mode is 1 minute. This default time can be changed. Sleep mode • If this machine remains idle for a specified period or when [Energy Saver] ( ) is pressed, it enters Sleep mode to further reduce its electrical consumption.
  • Page 217 Information on Environmental Regulations Type 1 Type 2 Type 3 Reduced electrical 170 W 170 W 200 W consumption in Low Power mode Time of switch into Low 1 minute 1 minute 1 minute Power mode Time of switch out from 10 seconds 10 seconds 30 seconds...

  • Page 218: User Information On Electrical And Electronic Equipment (Mainly Europe)

    If you wish to discard this product, please contact your local authorities, the shop where you bought this product, your local dealer or sales/service representatives. For Turkey only Üretici: Ricoh Company, Ltd. 8-13-1 Ginza, Chuo-ku, Tokyo 104-8222 Japan +81-36278-2111(English only/Sadece İngilizce)

  • Page 219: Environmental Advice For Users (Mainly Europe)

    Toner and ink cartridge return program Toner and ink cartridge for recycling will be accepted free of charge from users in accordance with local regulations. For details about the return program, please refer to the Web page below or consult your service person. https://www.ricoh-return.com/...

  • Page 220: Notes To Users In The State Of California (Notes To Users In Usa) (Mainly North America

    11. Information for This Machine Energy efficiency The amount of electricity a machine consumes depends as much on its specifications as it does on the way you use it. The machine is designed to allow you to reduce electricity costs by switching to Ready mode after it prints the last page.

  • Page 221: Index

    INDEX Custom size paper..........2 Sided Print............. Data In indicator............ Data security for copying........A3/11 × 17 tray unit........31, 123 Destination............Adding toner............Display panel............Address Book..11, 79, 81, 103, 105, 106, 108, Distributed scan management......110, 208 Document Server..
  • Page 222 How to Read the Manuals........Human detection sensor........Names of major features........Network setting........... Note for the battery and/or accumulator symbol.. Icon............34, 37, 38 ................Image adjustment..........Notes to users in the state of California..... Immediate Transmission........Number of sets............Indicator lamp.............
  • Page 223 Tray 2..............Tray 3..............Recommended paper......... Turning off the power..........Reducing my costs........... Turning on the power..........Region A..............Two-Sided combine..........Region B..............Two-sided paper..........Registering destinations......... Two-sided printing..........Remote Fax............ 20, 172 Running out of toner..........Unauthorized copy prevention......Used toner............
  • Page 224 MEMO...
  • Page 225 MEMO...
  • Page 226 MEMO D223-7202A...
  • Page 227 © 2016...
  • Page 228 D223-7202A...

This manual is also suitable for:

Mp 9003Mp 7503

Table of Contents